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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 08-20-2021, 01:23   #1 (permalink)
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ART-L29 huawei id [Answered]


Hello!

I m trying to remove huawei id on ART-L29 but it gives me error.

2021-08-20 00:20:37 GMT -------------------------------------------------
Starting Connect
Selected phone model: ‪ART-AL00X‬
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Writing bootloader KIRIN710_V1...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪UCE‬ partition...
Writing ‪FASTBOOT‬ partition...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found a fastboot device:
Detected ‪Android Sooner Single ADB Interface‬ port

Device Model: ‪ART-L29‬
System: ‪ARTH-L29 10.1.0.205(C432E2R2P1)‬
FB Lock State: ‪LOCKED‬
User Lock State: ‪LOCKED‬

Connect done.
Performed by ‪1.2.5‬ Software version.
2021-08-20 00:21:48 GMT -------------------------------------------------
Starting Reset Huawei ID
Selected phone model: ‪ART-AL00X‬
Username: 0ZypBbTXAu
Connecting to the credit server...
Checking balance...
Your balance: 0 credits
Sending device information...
Sending firmware information...
To perform this operation you need to have: 0 credits.
Removing firmware protection...
Connecting to server...
Waiting for a response from the server...
Rebooting device...

Reset Huawei ID failed.
Performed by ‪1.2.5‬ Software version.

Any idea? Thanks!
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Old 08-20-2021, 08:33   #2 (permalink)
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Hello.

Just try to repeat Reset Huawei ID operation, but don't use any USB hubs.

Also, try to use other USB cable and other USB port on motherboard.
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