DRA-L21 Dead after write backup [Solved] - GSM-Forum

UM4 · 01-30-2021, 09:52

Please help me! backup from support

Octopus support · 01-30-2021, 10:42

Hello.

Thanks for the report, we will check where can be the problem and inform You results on Monday.

UM4 · 01-30-2021, 15:48

please share firmware from here https://www.youtube.com/watch?v=W0Upk635jKg

UM4 · 01-30-2021, 17:46

I restored the phone, took the scatter from the backup and inserted it into the firmware folder: DRA-L21_1.0.0.100 (C738)
tnx

01-30-2021, 09:52	#1 (permalink)
UM4 Freak Poster Join Date: Nov 2017 Location: localhost Posts: 237 Member: 2781773 Status: Offline Thanks Meter: 140	DRA-L21 Dead after write backup [Solved] Please help me! backup from support log - [Click to open] Job ID: 0000000000810777 2021-01-30 08:40:35 GMT ------------------------------------------------- Начинаю Write Backup(MTK) Выбранная модель устройства: ‪DRA-L21‬ Loading DA... Initializing remote service connection... Downloading Authentication Data... Loading Auth File... Getting platform info... Platform info: storage - EMMC, chip- MT6739 Scanning USB port... USB port detected! Соединение с сервером... Downloading and connecting to DA... Download agent connected! Writing file bfr... Writing file boot... Writing file boot_para... Writing file bootfail_info... Writing file cache... Writing file cust... Writing file erecovery... Writing file expdb... Writing file frp... Writing file gz1... Writing file gz2... Writing file lk... Writing file lk2... Writing file loader_ext1... Writing file loader_ext2... Writing file log... Writing file logo... Writing file mcupmfw... Writing file md1dsp... Writing file md1img... Writing file metadata... Writing file misc... Writing file nff... Writing file nvcfg... Writing file nvdata... Writing file nvram... Writing file odmdtbo... Writing file oeminfo... Writing file para... Writing file proinfo... Writing file protect1... Writing file protect2... Writing file recovery... Writing file reserve0... Writing file reserve1... Writing file rrecord... Writing file sec1... Writing file seccfg... Writing file spmfw... Writing file system... Writing file tee1... Writing file tee2... Writing file userdata... Writing file vendor... Write Backup(MTK) выполнено. Выполнено ‪1.2.3.1‬ версией ПО.

01-30-2021, 10:42	#2 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,160 Member: 2891705 Status: Offline Thanks Meter: 2,141	Hello. Thanks for the report, we will check where can be the problem and inform You results on Monday.

01-30-2021, 15:48	#3 (permalink)
UM4 Freak Poster Join Date: Nov 2017 Location: localhost Posts: 237 Member: 2781773 Status: Offline Thanks Meter: 140	please share firmware from here https://www.youtube.com/watch?v=W0Upk635jKg

01-30-2021, 17:46	#4 (permalink)
UM4 Freak Poster Join Date: Nov 2017 Location: localhost Posts: 237 Member: 2781773 Status: Offline Thanks Meter: 140	I restored the phone, took the scatter from the backup and inserted it into the firmware folder: DRA-L21_1.0.0.100 (C738) tnx