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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 10-11-2020, 17:36   #1 (permalink)
onz
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dub lx1 no service [Answered]


i have dub lx1 when i dail *#06# imei shows null but when i check on setting imei shows pliz help solve this problem
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Old 10-12-2020, 08:31   #2 (permalink)
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Hello.

Do the next steps:

1. At first write board firmware then do Repair IMEI and Product name operations after check in android menu phones imei and device name.
2. Then re-flash the phone with special stock firmware from support area via board mode, post here results.
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Old 10-13-2020, 20:44   #3 (permalink)
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I have followed all the step with sucuss but phone is stii the same imei is still null
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Old 10-14-2020, 09:11   #4 (permalink)
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in about phone imei is 0 or unknown ?
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Old 10-14-2020, 09:53   #5 (permalink)
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Hello.

Please post here full Software log with all performed operations, we will check it.
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