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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool

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Old 01-20-2021, 10:29   #1 (permalink)
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frp huawei p10 vtr-l09 [Answered]


hello, I need help.
i am trying to unlock a huawei p10 (VTR-L09) android 9.1.0.275 with octopus huawei tool ver 1.2.3 but it doesn't work. still not compatible? or am I wrong something? thanks for the advice.
this is what octopus huawei tool tells me when i try frp (fastboot mode).



Job ID:
0000000000735565
2021-01-20 09:22:21 GMT -------------------------------------------------
Starting Reset FRP (Fastboot Mode)
Searching Fastboot devices...
Found a fastboot device: 6PQ0217907001821

Device Model:
‪VTR-L09‬
System: ‪VTR-L09 9.1.0.275(C02E10R1P9)‬
Connecting to server...

Reset FRP (Fastboot Mode) failed.
Performed by ‪1.2.3‬ Software version.
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Old 01-20-2021, 11:24   #2 (permalink)
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Hello.

Please do Reset FRP operation via Factory mode method and post here results.

Unfortunately, Reset FRP (Fastboot Mode) is not supported for your firmware version.
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Old 01-20-2021, 12:46   #3 (permalink)
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how should i do to get the factory mode is there a guide?
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Old 01-20-2021, 15:08   #4 (permalink)
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All supported operations is described in Software manual, please press "Help" button.
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