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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 10-18-2021, 23:13   #1 (permalink)
UM4
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Smile HLK-AL00 On Factory TP don't work [Solved]


Job ID: 0000000001B0221A
2021-10-18 22:10:38 GMT -------------------------------------------------
Starting ON/OFF Factory Mode
Selected phone model: ‪HLK-AL00‬
To Enable Factory mode put the phone in Upgrade mode and connect USB cable!
To Disable Factory mode connect the phone in Factory mode or Factory Fastboot mode!
Checking the existence of the auto firmware file...
Performing ON Factory Mode operation...
Initializing remote service connection...
Checking firmware package type
Searching device in Upgrade mode...
Detected ‪DBAdapter Reserved Interface‬ port
Connecting to phone..
Phone connect successfully!
Writing firmware partitions...
Writing ‪SHA256RSA‬ partition...
Writing ‪CRC‬ partition...
Writing ‪BASE_VERLIST‬ partition...
Error: Failed write ‪BASE_VERLIST‬ partition
Warning: Switching your device to Factory Mode is not possible! Please, connect your device via Test Point and perform the desired operation.

ON/OFF Factory Mode failed.
Performed by ‪1.2.6.1‬ Software version.

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Old 10-19-2021, 06:58   #2 (permalink)
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Hello.

Unfortunately, switching your device to Factory Mode is not possible!

If you have Harmony OS you need connect your device via Test Point using modify USB cable and then you can perform the desired operation.

Last edited by Octopus support; 10-19-2021 at 07:11.
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Old 10-19-2021, 07:26   #3 (permalink)
UM4
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Quote:
Originally Posted by Octopus support View Post
Hello.

Unfortunately, switching your device to Factory Mode is not possible!

If you have Harmony OS you need connect your device via Test Point using modify USB cable and then you can perform the desired operation.
This Hsrmony OS?
Device Model: HLK-AL00
Device Firmware: :HLK-AL00 10.1.0.138(C00E118R8P2)
Base Firmware: :HLK-LGRP1-CHN 10.1.0.138
Custom Firmware: :HLK-AL00-CUST 10.1.0.118(C00)
Preload Firmware: :HLK-AL00-PRELOAD 10.0.1.2(C00R8)
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Old 10-19-2021, 07:33   #4 (permalink)
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Please contact us to Skype, we will check, where can be the problem in more details.
Quote:
Skype: octopus.box.support
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Old 10-21-2021, 21:37   #5 (permalink)
UM4
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To hardware TP use modify USB cable (10 kOm) when all the partitions are flashed and the tool shows Searching Fastboot devices... then need disconnect the resistance at the same time which will go into mobile fastboot mode


Job ID: 0000000001B3E058
2021-10-21 20:21:07 GMT -------------------------------------------------
Starting Reset Huawei ID
Selected phone model: ‪HLK-AL00
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Writing bootloader KIRIN810_V1...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪UCE‬ partition...
Writing ‪FASTBOOT‬ partition...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found android device: VB6WPG20333333333
Detected ‪Android Sooner Single ADB Interface‬ port
Connecting to the credit server...
Username: Default_user
Checking balance...
Your balance: 0 credits
Sending device information...
Sending firmware information...
To perform this operation you need to have: 0 credits.
Removing firmware protection...
Connecting to server...
Waiting for a response from the server...
FB Lock State: ‪UNLOCKED‬
User Lock State: ‪LOCKED‬

Device Model: ‪HLK-AL00‬
System: ‪HLK-AL00 10.1.0.138(C00E118R8P2) Harmony OS‬
Resetting Huawei ID...
Formatting secure data...
Rebooting device...

Reset Huawei ID done.
Performed by ‪1.2.6.1‬ Software version.

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