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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 03-04-2020, 08:07   #1 (permalink)
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Smile huawei ALE-l21 Imei problem [Solved]


2020-03-04 07:04:18 GMT -------------------------------------------------
Starting Repair Info
New IMEI A: ?863695030666484?
New IMEI B: ?863695030666492?
Reading basic data...
Warning: Can't get device model.
Reading secure data...
Warning: Can't get phone MEID.
Writing public keys...

Repair Info failed.
Performed by ?1.1.5? Software version.
 
Old 03-04-2020, 08:16   #2 (permalink)
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Connect done.
Performed by ‪1.1.5.1‬ Software version.

2020-03-04 07:15:26 GMT -------------------------------------------------
Starting Repair Info
New IMEI A: ‪355383100007013‬
New IMEI B: ‪355383105007018‬
Reading basic data...
Warning: Can't get device model.
Reading secure data...
Warning: Can't get phone MEID.
Writing public keys...

Repair Info failed.
Performed by ‪1.1.5.1‬ Software version
 
Old 03-04-2020, 08:30   #3 (permalink)
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u need put in manufacturer mode phone, select pcui and do ur job also select tab hisilicon
 
Old 03-04-2020, 09:01   #4 (permalink)
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Hello.

What is the exact state of your device? What is the IMEI status? What firmware version is on your device? Please, post here full Software log from the LOG folder!
 
Old 03-04-2020, 09:03   #5 (permalink)
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problem .......................solve
 
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