Art-l29 Fastboot issue [Answered]

[dany_boy]

Job ID: 0000000001924EC8
2023-03-24 02:56:49
Starting Read Info
Selected phone model: ‪ART-AL00X‬
Searching Fastboot devices...
Found android device: DUJ6R20624012362
Detected ‪Android Sooner Single ADB Interface‬ port
Reading basic data...
Device Model: ‪ARTH-L29‬
System: ‪ARTH-L29 10.1.0.191(C185E2R3P1)‬
Android Version: ‪10‬
Base Version: ‪ART-LGRP2-OVS 10.1.0.191‬
Custom Version: ‪ARTH-L29-CUST 10.1.0.2(C185)‬
Preload Version: ‪ARTH-L29-PRELOAD 10.1.0.1(C185R3)‬
C_Version: ‪C185‬
D_Version: ‪D000‬
Read Info done.
Performed by ‪1.3.3‬ Software version.

[Octopus support]

Hello

Please, explain your problem in more detail.

What operations have been performed before?

[dany_boy]

Originally Posted by Octopus support

Hello

Please, explain your problem in more detail.

What operations have been performed before?

This mobile come from other shop now this mobile go only fastboot not power on not go upgrade not recovery just fastboot mode only i flah many firmware but not success any solution for this problem please help me

[dany_boy]

2023-03-25 05:08:33.459 Loading application settings
2023-03-25 05:08:33.522 Refreshing serial ports list
2023-03-25 05:08:33.537 Found COM ports:
2023-03-25 05:08:33.537 1: COM1 Communications Port
2023-03-25 05:08:33.537 2: COM2 Communications Port
2023-03-25 05:08:34.584 Welcome to Octoplus Huawei Software v.1.3.3
2023-03-25 05:08:34.584
2023-03-25 05:08:34.584 To enable 'Manufacture' mode dial
2023-03-25 05:08:34.584 - for Qualcomm and Hisilicon based models: *#*#2846579#*#*
2023-03-25 05:08:34.584 ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
2023-03-25 05:08:34.584 - for MTK based models: *#*#14789632#*#*
2023-03-25 05:08:34.584 ProjectMenu > Background Settings > USB Port Settings > Debug Mode
2023-03-25 05:08:34.584
2023-03-25 05:08:34.584 To enable 'Fastboot' mode
2023-03-25 05:08:34.584 1. Power off the phone. Remove SD and SIM cards
2023-03-25 05:08:34.584 2. Press 'Vol-' and insert USB cable
2023-03-25 05:08:34.584 3. Wait until phone enters 'Fastboot' mode
2023-03-25 05:08:34.584
2023-03-25 05:08:34.584 To enable 'Upgrade' mode
2023-03-25 05:08:34.584 1. Power off the phone. Remove SD and SIM cards
2023-03-25 05:08:34.600 2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
2023-03-25 05:08:34.600 3. Wait until phone enters 'Upgrade mode'
2023-03-25 05:08:36.491 Refreshing serial ports list
2023-03-25 05:08:36.491 Found COM ports:
2023-03-25 05:08:36.491 1: COM1 Communications Port
2023-03-25 05:08:36.491 2: COM2 Communications Port
2023-03-25 05:08:36.647 Init finished
2023-03-25 05:09:04.161 Job ID: 000000000192CEBC
2023-03-25 05:09:04.849 2023-03-25 05:09:04
2023-03-25 05:09:04.849 Starting Write Firmware(Fastboot mode)
2023-03-25 05:09:04.880 Selected phone model: ART-AL00X
2023-03-25 05:09:08.665 Selected cust ptable file: F:/Pak/Huawei/ART-L29/Software/dload/update_sd_base/UPDATE.APP
2023-03-25 05:09:10.058 PACKAGE_TYPE: OFFLINE_UPDATE
2023-03-25 05:09:17.624 Searching Fastboot devices...
2023-03-25 05:09:19.659 Total interfaces: 1
2023-03-25 05:09:19.659 Interface 0 : flags: 1, name(81): \\?\usb#vid_18d1&pid_d00d#duj6r20624012362#{f72fe0 d4-cbcb-407d-8814-9ed673d0dd6b}
2023-03-25 05:09:19.660 Found android device: DUJ6R20624012362
2023-03-25 05:09:19.672 Reading product model
2023-03-25 05:09:21.655 Reading build number
2023-03-25 05:09:23.655 Device Model: ART-L29
2023-03-25 05:09:23.669 System: ARTH-L29 10.1.0.191(C185E2R3P1)
2023-03-25 05:09:23.681 Reading build number
2023-03-25 05:09:23.684 Response contains FAIL!
2023-03-25 05:09:23.687 Removing firmware protection...
2023-03-25 05:09:24.175 Connecting to server...
2023-03-25 05:09:25.329 Private enc 0
2023-03-25 05:09:25.620 Fail Private enc 0: Wrong packet received
2023-03-25 05:09:25.621 Data encryption failed
2023-03-25 05:09:25.635 Write Firmware(Fastboot mode) failed.
2023-03-25 05:09:25.648 Performed by 1.3.3 Software version.
2023-03-25 05:09:36.482 Job ID: 000000000192CEC0
2023-03-25 05:09:37.129 2023-03-25 05:09:37
2023-03-25 05:09:37.145 Starting Switch Fastboot to Update mode
2023-03-25 05:09:37.158 Selected phone model: ART-AL00X
2023-03-25 05:09:37.210 Searching Fastboot devices...
2023-03-25 05:09:39.201 Total interfaces: 1
2023-03-25 05:09:39.202 Interface 0 : flags: 1, name(81): \\?\usb#vid_18d1&pid_d00d#duj6r20624012362#{f72fe0 d4-cbcb-407d-8814-9ed673d0dd6b}
2023-03-25 05:09:39.202 Found android device: DUJ6R20624012362
2023-03-25 05:09:39.219 Reading product model
2023-03-25 05:09:41.207 Reading build number
2023-03-25 05:09:43.208 Device Model: ART-L29
2023-03-25 05:09:43.226 System: ARTH-L29 10.1.0.191(C185E2R3P1)
2023-03-25 05:09:43.235 Initializing remote service connection...
2023-03-25 05:09:44.551 Switching to Upgrade Mode...
Writing ERECOVERY files...
2023-03-25 05:09:44.572 Response contains FAIL!
2023-03-25 05:09:44.573 invalid command
2023-03-25 05:09:48.546 Response contains FAIL!
2023-03-25 05:09:48.546 invalid command
2023-03-25 05:09:53.885 Response contains FAIL!
2023-03-25 05:09:53.885 invalid command
2023-03-25 05:09:57.085 Successfully switched to update mode.
2023-03-25 05:09:57.105 Switch Fastboot to Update mode done.
2023-03-25 05:09:57.122 Performed by 1.3.3 Software version.
2023-03-25 05:10:10.123 Job ID: 0000000001E35000
2023-03-25 05:10:10.882 2023-03-25 05:10:10
2023-03-25 05:10:10.902 Starting Write Firmware(Downgrade mode)
2023-03-25 05:10:10.919 Selected phone model: ART-AL00X
2023-03-25 05:10:12.777 PACKAGE_TYPE: OFFLINE_UPDATE
2023-03-25 05:10:17.716 Checking firmware package type
2023-03-25 05:10:17.726 Searching device in Upgrade mode...
2023-03-25 05:10:17.736 Detected DBAdapter Reserved Interface port
2023-03-25 05:10:17.755 Connecting to phone..
2023-03-25 05:10:17.766 Phone connect successfully!
2023-03-25 05:10:17.777 Writing firmware partitions...
2023-03-25 05:10:17.788 Initializing remote service connection...
2023-03-25 05:10:17.798 Downloading patch files from the server...
2023-03-25 05:10:20.337 Downloading resource...
2023-03-25 05:10:22.041 Writing SHA256RSA partition...
2023-03-25 05:10:23.567 Writing CRC partition...
2023-03-25 05:10:24.798 Writing HISIUFS_GPT partition...
2023-03-25 05:10:25.449 Failed write HISIUFS_GPT partition
2023-03-25 05:10:25.476 Write Firmware(Downgrade mode) failed.
2023-03-25 05:10:25.500 Performed by 1.3.3 Software version.
2023-03-25 05:10:42.817 Job ID: 000000000192CECF
2023-03-25 05:10:43.459 2023-03-25 05:10:43
2023-03-25 05:10:43.485 Starting Switch Fastboot to Update mode
2023-03-25 05:10:43.511 Selected phone model: ART-AL00X
2023-03-25 05:10:43.550 Searching Fastboot devices...
2023-03-25 05:10:45.566 Total interfaces: 1
2023-03-25 05:10:45.568 Interface 0 : flags: 1, name(81): \\?\usb#vid_18d1&pid_d00d#duj6r20624012362#{f72fe0 d4-cbcb-407d-8814-9ed673d0dd6b}
2023-03-25 05:10:45.568 Found android device: DUJ6R20624012362
2023-03-25 05:10:45.598 Reading product model
2023-03-25 05:10:47.574 Reading build number
2023-03-25 05:10:49.591 Device Model: ART-L29
2023-03-25 05:10:49.619 System: ARTH-L29 10.1.0.191(C185E2R3P1)
2023-03-25 05:10:49.637 Initializing remote service connection...
2023-03-25 05:10:51.330 Switching to Upgrade Mode...
Writing ERECOVERY files...
2023-03-25 05:10:51.359 Response contains FAIL!
2023-03-25 05:10:51.360 invalid command
2023-03-25 05:10:56.140 Response contains FAIL!
2023-03-25 05:10:56.140 invalid command
2023-03-25 05:11:01.097 Response contains FAIL!
2023-03-25 05:11:01.098 invalid command
2023-03-25 05:11:04.255 Successfully switched to update mode.
2023-03-25 05:11:04.287 Switch Fastboot to Update mode done.
2023-03-25 05:11:04.316 Performed by 1.3.3 Software version.
2023-03-25 05:11:19.776 Job ID: 0000000001E35010
2023-03-25 05:11:20.617 2023-03-25 05:11:20
2023-03-25 05:11:20.646 Starting Write Firmware(Upgrade mode)
2023-03-25 05:11:20.672 Selected phone model: ART-AL00X
2023-03-25 05:11:22.263 PACKAGE_TYPE: OFFLINE_UPDATE
2023-03-25 05:11:39.277 Checking firmware package type
2023-03-25 05:11:39.292 Searching device in Upgrade mode...
2023-03-25 05:11:39.307 Detected DBAdapter Reserved Interface port
2023-03-25 05:11:39.330 Connecting to phone..
2023-03-25 05:11:39.346 Phone connect successfully!
2023-03-25 05:11:39.361 Writing firmware partitions...
2023-03-25 05:11:39.377 Writing SHA256RSA partition...
2023-03-25 05:11:41.722 Writing CRC partition...
2023-03-25 05:11:44.080 Writing XLOADER partition...
2023-03-25 05:11:45.260 Failed write XLOADER partition
2023-03-25 05:11:45.296 Write Firmware(Upgrade mode) failed.
2023-03-25 05:11:45.313 Performed by 1.3.3 Software version.

[Octopus support]

Hello

Try firstly, flash device with board firmware via Facory mode, try to use TP.

Then, you need to flash same stock firmware version via Fastboot mode.

Thereafter, please inform us about result.