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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool

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Old 11-20-2022, 13:07   #1 (permalink)
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Join Date: Apr 2018
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‪JNY-AL10 repair chip failed [Answered]


Welcome to Octoplus Huawei Software v.‪1.3.3‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM1 Communications Port
2: COM12 USB Serial Port
3: COM78 Agere Systems HDA Modem
Warning: Connecting to remote service failed
2022-11-20 12:01:03
Starting Restore "Chip is damaged"
Selected phone model: ‪JNY-AL10‬
Selected method: Restore "Chip is damaged"(EMUI 10)
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Phone connect successfully
Writing bootloader KIRIN810_V4...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪UCE‬ partition...
Writing ‪FASTBOOT‬ partition...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found android device: UT6WUW19C9017058
Detected ‪Android Sooner Single ADB Interface‬ port
Reading basic data...
Device Model: ‪JNY-AL10‬
System: ‪JNY-AL10 2.0.0.270(C00E230R3P5)‬
Android Version: ‪10‬
Base Version: ‪JNY-LGRP1-CHN 102.0.0.270‬
Custom Version: ‪JNY-AL10-CUST 102.0.0.230(C00)‬
Preload Version: ‪JNY-AL10-PRELOAD 102.0.0.5(C00R3)‬
C_Version: ‪C00‬
D_Version: ‪D000‬
FB Lock State: ‪LOCKED‬
User Lock State: ‪LOCKED‬
Error: Please make sure your internet connection is stable and try to repeat the operation
Restore "Chip is damaged" failed.
Performed by ‪1.3.3‬ Software version.
Warning: Connecting to remote service failed
2022-11-20 12:04:13
Starting Restore "Chip is damaged"
Selected phone model: ‪JNY-AL10‬
Selected method: Restore "Chip is damaged"(EMUI 10)
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Phone connect successfully
Writing bootloader KIRIN810_V4...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪UCE‬ partition...
Writing ‪FASTBOOT‬ partition...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found android device:
Detected ‪Android Sooner Single ADB Interface‬ port
Reading basic data...
Restore "Chip is damaged" failed.
Performed by ‪1.3.3‬ Software version.
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Old 11-21-2022, 08:18   #2 (permalink)
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Hello

Unfortunately, your device has one of the last security level, which currently not supported.

You can try to downgrade device via factory mode and perform operation once again.

All operation with flashing firmware you do at your own risk
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