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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool

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Old 03-11-2023, 13:30   #1 (permalink)
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jny-l21 Reset Huawei ID failed. andriod 12 [Answered]

Found COM ports:
1: COM1 Communications Port
2: COM116 Intel(R) Active Management Technology - SOL
3: COM28 USB Serial Port

Job ID: 00000000018C54AC
2023-03-11 12:28:22
Starting Reset Huawei ID
Selected phone model: ‪JNY-LX2‬
Selected method: Reset Huawei Id (EMUI12/Harmony)
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Phone connect successfully
Writing bootloader KIRIN810_V3...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Reset Huawei ID failed.
Performed by ‪1.3.3‬ Software version.
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Old 03-13-2023, 08:11   #2 (permalink)
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Try to use another USB cable and port in motherboard
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