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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 08-09-2022, 13:54   #1 (permalink)
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jny-lx1 huawei id remove not done [Answered]


jny-lx1 huawei id remove not done

Starting Reset Huawei ID
Selected phone model: ‪JNY-LX1‬
Selected method: Reset Huawei Id (EMUI12/Harmony)
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Phone connect successfully
Writing bootloader KIRIN810_V3...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Reset Huawei ID failed.
Performed by ‪1.3.2.3‬ Software version.




Job ID: 0000000001993D1E
2022-08-09 12:52:10
Starting Backup Firmware
Selected phone model: ‪JNY-LX1‬
Selected method: Read backup (EMUI12/Harmony)
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Phone connect successfully
Writing bootloader KIRIN810_V3...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Backup Firmware failed.
Performed by ‪1.3.2.3‬ Software version.
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Old 08-09-2022, 13:56   #2 (permalink)
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device firmware info

Device Model: JNY-LX1
Device Firmware: :JNY-L21 12.0.0.232(C432E5R6P2)
Base Firmware: :JNY-LGRP2-OVS 102.0.0.232
Custom Firmware: :JNY-L21-CUST 102.0.0.5(C432)
Preload Firmware: :JNY-L21-PRELOAD 102.0.0.2(C432R6)
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Old 08-09-2022, 14:32   #3 (permalink)
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Hello

For devices with high firmware verion you must downgrade firmware version to perform Reset Huawei ID operation.

At first please make backup via Read Backup operation.

Then try to re-flash device via factory mode with another lower version(lower than 12.0.0.230) and try to perform operation once again.

Also, use forum search!
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Old 08-09-2022, 21:46   #4 (permalink)
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Quote:
Originally Posted by ghassanturkmani View Post
device firmware info

Device Model: JNY-LX1
Device Firmware: :JNY-L21 12.0.0.232(C432E5R6P2)
Base Firmware: :JNY-LGRP2-OVS 102.0.0.232
Custom Firmware: :JNY-L21-CUST 102.0.0.5(C432)
Preload Firmware: :JNY-L21-PRELOAD 102.0.0.2(C432R6)
You can flash this flash from octoplus support
Huawei P40 Lite JNY-LX1 JNY-L21 hw eu JNY-L21 102.0.0.220(C432E5R6P2) Firmware EMUI12.0.0 05016PMS.zip
Then try remove Huawei ID remove
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Old 08-18-2022, 14:50   #5 (permalink)
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reset huwawe id failed octopus

Welcome to Octoplus Huawei Software v.‪1.3.2.3‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM16 HUAWEI USB COM 1.0
2: COM4 Intel(R) Active Management Technology - SOL

Job ID: 00000000019C5953
2022-08-18 13:42:56
Starting Reset Huawei ID
Selected phone model: ‪JNY-LX2‬
Selected method: Reset Huawei Id (EMUI12/Harmony)
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Phone connect successfully
Writing bootloader KIRIN810_V3...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Reset Huawei ID failed.
Performed by ‪1.3.2.3‬ Software version.
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Old 08-18-2022, 15:17   #6 (permalink)
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Quote:
Originally Posted by ysrh View Post
Welcome to Octoplus Huawei Software v.‪1.3.2.3‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM16 HUAWEI USB COM 1.0
2: COM4 Intel(R) Active Management Technology - SOL

Job ID: 00000000019C5953
2022-08-18 13:42:56
Starting Reset Huawei ID
Selected phone model: ‪JNY-LX2‬
Selected method: Reset Huawei Id (EMUI12/Harmony)
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Phone connect successfully
Writing bootloader KIRIN810_V3...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Reset Huawei ID failed.
Performed by ‪1.3.2.3‬ Software version.
Hello.

Please do Read info via fastboot mode and post here log.
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Old 08-19-2022, 13:00   #7 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello

For devices with high firmware verion you must downgrade firmware version to perform Reset Huawei ID operation.

At first please make backup via Read Backup operation.

Then try to re-flash device via factory mode with another lower version(lower than 12.0.0.230) and try to perform operation once again.

Also, use forum search!
Can I flash EMUI 10 from support if I have 12.0.0.237? Model the same but region - C10

Last edited by Totozao; 08-19-2022 at 13:03. Reason: Model
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Old 08-22-2022, 07:18   #8 (permalink)
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Hello

Quote:
Totozao
Firstly make full backup, then try to re-flash your device with this firmware version
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