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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool

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Old 11-21-2022, 14:36   #1 (permalink)
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MAR-AL00 Remove Huwaei ID issue [Answered]

Team please help unable to reset ID on this set

Job ID: 00000000018EA737
2022-11-21 13:30:13
Starting Reset Huawei ID
Selected phone model: ‪MAR-AL00‬
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Phone connect successfully
Writing bootloader KIRIN710_V1...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪UCE‬ partition...
Writing ‪FASTBOOT‬ partition...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found android device: HYJNW18A27001862
Detected ‪Android Sooner Single ADB Interface‬ port
Reading basic data...

Device Model: ‪MAR-AL00‬
System: ‪MAR-AL00‬
Android Version: ‪10‬
Base Version: ‪MAR-LGRP1-CHN‬
Custom Version: ‪MAR-AL00-CUST‬
Preload Version: ‪MAR-AL00-PRELOAD‬
C_Version: ‪C00‬
D_Version: ‪D000‬
FB Lock State: ‪LOCKED‬
User Lock State: ‪LOCKED‬
Connecting to the credit server...
Username: oct3989
Checking balance...
Your balance: 550 credits
Sending device information...
Sending firmware information...
To perform this operation you need to have: 0 credits.
Removing firmware protection...

Reset Huawei ID failed.
Performed by ‪1.3.1‬ Software version.
Best Regards | Yoba
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Old 11-22-2022, 09:39   #2 (permalink)
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As we can see from software log, firmware version on your device is too high.

You can try to downgrade firmware version via Factory mode, using this firmware(MAR-AL00 which you can find on support area.

Path: /Huawei/Huawei Update firmwares (Offilne)/M-series/MAR-AL00/

All operation with flashing firmware you do at your own risk.
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