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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 04-12-2021, 14:53   #1 (permalink)
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mediapad t8 kob2-w09 [Answered]


Hi
I have mediapad t8 kob2-w09 and I need remove huawei ID. In model list I don`t have kob2-w09. I connect as kob-w09. After that i have info:
Code:
Starting Connect
Selected phone model: ‪KOB-W09‬
Detected ‪DBAdapter Reserved Interface‬ port
Error: Platform verification failed

Connect failed.
Performed by ‪1.2.4‬ Software version.
Is it possible reset this Huawei ID?
B.R. Andzia
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Old 04-12-2021, 15:59   #2 (permalink)
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Hello.

Unfortunately, phone kob2-w09 currently is not supported.
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Old 04-14-2021, 16:37   #3 (permalink)
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Quote:
Originally Posted by andzia View Post
Hi
I have mediapad t8 kob2-w09 and I need remove huawei ID. In model list I don`t have kob2-w09. I connect as kob-w09. After that i have info:
Code:
Starting Connect
Selected phone model: ‪KOB-W09‬
Detected ‪DBAdapter Reserved Interface‬ port
Error: Platform verification failed

Connect failed.
Performed by ‪1.2.4‬ Software version.
Is it possible reset this Huawei ID?
B.R. Andzia
https://forum.gsmhosting.com/vbb/f10...5-out-2961607/
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The Following User Says Thank You to sky73 For This Useful Post:
Old 04-15-2021, 09:36   #4 (permalink)
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Quote:
Originally Posted by andzia View Post
Hi
I have mediapad t8 kob2-w09 and I need remove huawei ID. In model list I don`t have kob2-w09. I connect as kob-w09. After that i have info:
Code:
Starting Connect
Selected phone model: ‪KOB-W09‬
Detected ‪DBAdapter Reserved Interface‬ port
Error: Platform verification failed

Connect failed.
Performed by ‪1.2.4‬ Software version.
Is it possible reset this Huawei ID?
B.R. Andzia
Hello.

We will prepare test version for You, please stay tuned.
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Old 04-15-2021, 09:39   #5 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

We will prepare test version for You, please stay tuned.
ok I'm waiting for info
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Old 04-15-2021, 10:14   #6 (permalink)
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Quote:
Originally Posted by andzia View Post
ok I'm waiting for info
Please contact us to Skype, we will check remotely in more details.

Quote:
Skype: Octopus.Box.support
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