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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool

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Old 12-04-2022, 22:56   #1 (permalink)
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MGA-LX9 fail to load factory mode [Answered]


Found android device: KDSBB22610202642
Detected ‪Android Sooner Single ADB Interface‬ port
Reading basic data...
Device Model: ‪MGA-L29‬
System: ‪MGA-L29 12.0.0.190(C185E8R1P2)‬
Android Version: ‪10‬
Base Version: ‪MGA-LGRP2-OVS 102.0.0.190‬
Custom Version: ‪MGA-L29-CUST 102.0.0.8(C185)‬
Preload Version: ‪MGA-L29-PRELOAD 102.0.0.2(C185R1)‬
C_Version: ‪C185‬
D_Version: ‪D000‬
Read Info done.


itry POT-LX1 and PPA-LX2 fail to load factory mode

022-12-04 18:50:49.783 To enable 'Upgrade' mode
2022-12-04 18:50:49.783 1. Power off the phone. Remove SD and SIM cards
2022-12-04 18:50:49.783 2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
2022-12-04 18:50:49.783 3. Wait until phone enters 'Upgrade mode'
2022-12-04 18:50:51.151 Refreshing serial ports list
2022-12-04 18:50:51.155 Found COM ports:
2022-12-04 18:50:51.155 1: COM1 Communications Port
2022-12-04 18:50:51.155 2: COM5 HUAWEI USB COM 1.0
2022-12-04 18:50:51.155 3: COM22 USB Serial Port
2022-12-04 18:50:51.243 Init finished
2022-12-04 18:51:02.146 Job ID: 0000000001C0719A
2022-12-04 18:51:02.738 2022-12-04 18:51:02
2022-12-04 18:51:02.746 Starting Reset Huawei ID
2022-12-04 18:51:02.746 Selected phone model: POT-LX1
2022-12-04 18:51:04.034 Searching HUAWEI USB COM 1.0 port...
2022-12-04 18:51:04.038 Detected HUAWEI USB COM 1.0 port
2022-12-04 18:51:04.048 Phone connect successfully
2022-12-04 18:51:04.053 Writing bootloader KIRIN710_V1...
2022-12-04 18:51:04.057 Initializing remote service connection...
2022-12-04 18:51:04.342 Writing XLOADER partition...
2022-12-04 18:51:07.106 Writing UCE partition...
2022-12-04 18:51:12.122 Write start command failed
2022-12-04 18:51:39.774 Write start command failed
2022-12-04 18:52:04.892 Write start command failed
2022-12-04 18:52:30.011 Write start command failed
2022-12-04 18:52:55.129 Write start command failed
2022-12-04 18:53:20.255 Write start command failed
2022-12-04 18:53:45.372 Write start command failed
2022-12-04 18:54:10.490 Write start command failed
2022-12-04 18:54:35.631 Write start command failed
2022-12-04 18:55:00.748 Write start command failed
2022-12-04 18:55:25.938 Write start command failed
2022-12-04 18:55:46.047 Reset Huawei ID failed.
2022-12-04 18:55:46.051 Performed by 1.3.3 Software version.
2022-12-04 18:56:03.098 Job ID: 0000000001939B63
2022-12-04 18:56:03.291 2022-12-04 18:56:03
2022-12-04 18:56:03.296 Starting Reset Huawei ID
2022-12-04 18:56:03.300 Selected phone model: PPA-LX2
2022-12-04 18:56:32.782 Searching HUAWEI USB COM 1.0 port...
2022-12-04 18:56:32.787 Detected HUAWEI USB COM 1.0 port
2022-12-04 18:56:32.798 Phone connect successfully
2022-12-04 18:56:32.804 Writing bootloader KIRIN710A_V3...
2022-12-04 18:56:32.809 Initializing remote service connection...
2022-12-04 18:56:33.072 Writing XLOADER partition...
2022-12-04 18:56:33.573 Writing UCE partition...
2022-12-04 18:57:05.181 Writing FASTBOOT partition...
2022-12-04 18:57:32.294 Operation in progress. Please wait for instructions...
2022-12-04 18:57:44.314 Bootloader Update successfully
2022-12-04 18:57:44.314 Rebooting to fastboot mode...
2022-12-04 18:57:57.772 Searching Fastboot devices...
2022-12-04 18:58:48.059 Fastboot devices not found
2022-12-04 18:58:48.067 Reset Huawei ID failed.
2022-12-04 18:58:48.071 Performed by 1.3.3 Software version.
2022-12-04 19:00:15.210 Job ID: 0000000001C071E3
2022-12-04 19:00:15.765 2022-12-04 19:00:15
2022-12-04 19:00:15.765 Starting Reset Huawei ID
2022-12-04 19:00:15.780 Selected phone model: STK-L21
2022-12-04 19:00:17.134 Searching HUAWEI USB COM 1.0 port...
2022-12-04 19:00:17.144 Detected HUAWEI USB COM 1.0 port
2022-12-04 19:00:17.160 Phone connect successfully
2022-12-04 19:00:17.168 Writing bootloader KIRIN710_V1...
2022-12-04 19:00:17.176 Initializing remote service connection...
2022-12-04 19:00:17.420 Writing XLOADER partition...
2022-12-04 19:00:20.174 Writing UCE partition...
2022-12-04 19:00:25.191 Write start command failed
2022-12-04 19:00:52.845 Write start command failed
2022-12-04 19:01:17.963 Write start command failed
2022-12-04 19:01:43.081 Write start command failed
2022-12-04 19:02:08.201 Write start command failed
2022-12-04 19:02:33.322 Write start command failed
2022-12-04 19:02:58.469 Write start command failed
2022-12-04 19:03:23.589 Write start command failed
2022-12-04 19:03:30.297 Canceling... Please be patient!
2022-12-04 19:03:34.388 Reset Huawei ID failed.
2022-12-04 19:03:34.397 Performed by 1.3.3 Software version.
2022-12-04 20:13:50.085 Job ID: 0000000001939E32
2022-12-04 20:13:50.273 2022-12-04 20:13:50
2022-12-04 20:13:50.281 Starting Reset Huawei ID
2022-12-04 20:13:50.289 Selected phone model: INE-LX1
2022-12-04 20:13:51.781 Searching HUAWEI USB COM 1.0 port...
2022-12-04 20:14:14.699 Detected HUAWEI USB COM 1.0 port
2022-12-04 20:14:14.717 Phone connect successfully
2022-12-04 20:14:14.731 Writing bootloader KIRIN710_V1...
2022-12-04 20:14:14.741 Initializing remote service connection...
2022-12-04 20:14:14.986 Writing XLOADER partition...
2022-12-04 20:14:17.859 Writing UCE partition...
2022-12-04 20:14:22.884 Write start command failed
2022-12-04 20:14:50.546 Write start command failed
2022-12-04 20:15:15.664 Write start command failed
2022-12-04 20:15:40.824 Write start command failed
2022-12-04 20:16:05.944 Write start command failed
2022-12-04 20:16:31.066 Write start command failed
2022-12-04 20:16:56.185 Write start command failed
2022-12-04 20:17:21.303 Write start command failed
2022-12-04 20:17:46.438 Write start command failed
2022-12-04 20:18:11.555 Write start command failed
2022-12-04 20:18:36.680 Write start command failed
2022-12-04 20:18:49.847 Reset Huawei ID failed.
2022-12-04 20:18:49.861 Performed by 1.3.3 Software version.
2022-12-04 20:19:22.843 Job ID: 0000000001BBE8C6
2022-12-04 20:19:23.076 2022-12-04 20:19:23
2022-12-04 20:19:23.087 Starting Reset Huawei ID
2022-12-04 20:19:23.097 Selected phone model: POT-LX1
2022-12-04 20:19:24.555 Reset Huawei ID canceled.
2022-12-04 20:19:24.568 Performed by 1.3.3 Software version.
2022-12-04 20:19:43.411 Job ID: 0000000001939E5A
2022-12-04 20:19:43.605 2022-12-04 20:19:43
2022-12-04 20:19:43.615 Starting Reset Huawei ID
2022-12-04 20:19:43.626 Selected phone model: PPA-L02
2022-12-04 20:19:44.878 Searching HUAWEI USB COM 1.0 port...
2022-12-04 20:19:44.889 Detected HUAWEI USB COM 1.0 port
2022-12-04 20:19:44.910 Phone connect successfully
2022-12-04 20:19:44.922 Writing bootloader KIRIN710A_V3...
2022-12-04 20:19:44.934 Initializing remote service connection...
2022-12-04 20:19:45.173 Writing XLOADER partition...
2022-12-04 20:19:45.707 Writing UCE partition...
2022-12-04 20:20:17.342 Writing FASTBOOT partition...
2022-12-04 20:20:44.998 Operation in progress. Please wait for instructions...
2022-12-04 20:20:57.004 Bootloader Update successfully
2022-12-04 20:20:57.016 Rebooting to fastboot mode...
2022-12-04 20:21:02.125 Searching Fastboot devices...
2022-12-04 20:21:52.233 Fastboot devices not found
2022-12-04 20:21:52.241 Reset Huawei ID failed.
2022-12-04 20:21:52.253 Performed by 1.3.3 Software version.
2022-12-04 20:24:47.695 Job ID: 0000000001BBE8F5
2022-12-04 20:24:47.971 2022-12-04 20:24:47
2022-12-04 20:24:47.983 Starting Reset Huawei ID
2022-12-04 20:24:47.995 Selected phone model: PPA-L02
2022-12-04 20:24:51.372 Searching HUAWEI USB COM 1.0 port...
2022-12-04 20:24:51.386 Detected HUAWEI USB COM 1.0 port
2022-12-04 20:24:51.406 Phone connect successfully
2022-12-04 20:24:51.421 Writing bootloader KIRIN710A_V3...
2022-12-04 20:24:51.434 Initializing remote service connection...
2022-12-04 20:24:51.659 Writing XLOADER partition...
2022-12-04 20:24:52.297 Writing UCE partition...
2022-12-04 20:25:23.906 Writing FASTBOOT partition...
2022-12-04 20:25:49.657 Operation in progress. Please wait for instructions...
2022-12-04 20:26:01.696 Bootloader Update successfully
2022-12-04 20:26:01.710 Rebooting to fastboot mode...
2022-12-04 20:33:35.372 Reset Huawei ID canceled.
2022-12-04 20:33:35.404 Performed by 1.3.3 Software version.
2022-12-04 20:34:49.272 Job ID: 0000000001939EBF
2022-12-04 20:34:49.492 2022-12-04 20:34:49
2022-12-04 20:34:49.508 Starting Reset Huawei ID
2022-12-04 20:34:49.520 Selected phone model: AKA-L29
2022-12-04 20:34:50.853 Searching HUAWEI USB COM 1.0 port...
2022-12-04 20:34:50.868 Detected HUAWEI USB COM 1.0 port
2022-12-04 20:34:50.891 Phone connect successfully
2022-12-04 20:34:50.907 Writing bootloader KIRIN710A_V3...
2022-12-04 20:34:50.922 Initializing remote service connection...
2022-12-04 20:34:51.147 Writing XLOADER partition...
2022-12-04 20:34:51.644 Writing UCE partition...
2022-12-04 20:35:23.285 Writing FASTBOOT partition...
2022-12-04 20:35:50.561 Operation in progress. Please wait for instructions...
2022-12-04 20:36:02.560 Bootloader Update successfully
2022-12-04 20:36:02.566 Rebooting to fastboot mode...
2022-12-04 20:36:47.089 Searching Fastboot devices...
2022-12-04 20:37:37.334 Fastboot devices not found
2022-12-04 20:37:37.350 Reset Huawei ID failed.
2022-12-04 20:37:37.362 Performed by 1.3.3 Software version.
2022-12-04 20:48:28.642 Job ID: 0000000001C0751A
2022-12-04 20:48:29.382 2022-12-04 20:48:29
2022-12-04 20:48:29.414 Starting Reset Huawei ID
2022-12-04 20:48:29.446 Selected phone model: POT-LX2
2022-12-04 20:49:30.991 Searching HUAWEI USB COM 1.0 port...
2022-12-04 20:50:31.004 HUAWEI USB COM 1.0 port not found
2022-12-04 20:50:31.040 Searching Fastboot devices...
2022-12-04 20:50:45.641 Canceling... Please be patient!
2022-12-04 20:50:47.749 Reset Huawei ID canceled.
2022-12-04 20:50:47.781 Performed by 1.3.3 Software version.
2022-12-04 20:50:50.856 Job ID: 0000000001BBE9C4
2022-12-04 20:50:51.124 2022-12-04 20:50:51
2022-12-04 20:50:51.156 Starting Reset Huawei ID
2022-12-04 20:50:51.188 Selected phone model: POT-LX2
2022-12-04 20:50:52.593 Searching HUAWEI USB COM 1.0 port...
2022-12-04 20:50:52.629 Detected HUAWEI USB COM 1.0 port
2022-12-04 20:50:52.679 Phone connect successfully
2022-12-04 20:50:52.715 Writing bootloader KIRIN710_V1...
2022-12-04 20:50:52.751 Initializing remote service connection...
2022-12-04 20:50:52.934 Writing XLOADER partition...
2022-12-04 20:50:55.699 Writing UCE partition...
2022-12-04 20:51:00.719 Write start command failed
2022-12-04 20:51:28.368 Write start command failed
2022-12-04 20:51:53.487 Write start command failed
2022-12-04 20:52:18.607 Write start command failed
2022-12-04 20:52:43.726 Write start command failed
2022-12-04 20:53:09.101 Write start command failed
2022-12-04 20:53:34.218 Write start command failed
2022-12-04 20:53:59.509 Write start command failed
2022-12-04 20:54:24.627 Write start command failed
2022-12-04 20:54:49.801 Write start command failed
2022-12-04 20:55:14.971 Write start command failed
2022-12-04 20:55:35.117 Reset Huawei ID failed.
2022-12-04 20:55:35.153 Performed by 1.3.3 Software version.
2022-12-04 21:09:34.827 Job ID: 0000000001C075B8
2022-12-04 21:09:35.319 2022-12-04 21:09:35
2022-12-04 21:09:35.351 Starting Reset Huawei ID
2022-12-04 21:09:35.383 Selected phone model: MAR-LX1A
2022-12-04 21:10:00.086 Searching HUAWEI USB COM 1.0 port...
2022-12-04 21:10:00.134 Detected HUAWEI USB COM 1.0 port
2022-12-04 21:10:00.183 Phone connect successfully
2022-12-04 21:10:00.220 Writing bootloader KIRIN710_V1...
2022-12-04 21:10:00.256 Initializing remote service connection...
2022-12-04 21:10:00.546 Writing XLOADER partition...
2022-12-04 21:10:03.252 Writing UCE partition...
2022-12-04 21:10:08.272 Write start command failed
2022-12-04 21:10:35.936 Write start command failed
2022-12-04 21:11:01.054 Write start command failed
2022-12-04 21:11:26.172 Write start command failed
2022-12-04 21:11:51.291 Write start command failed
2022-12-04 21:12:16.410 Write start command failed
2022-12-04 21:12:41.528 Write start command failed
2022-12-04 21:13:06.646 Write start command failed
2022-12-04 21:13:31.768 Write start command failed
2022-12-04 21:13:45.635 Canceling... Please be patient!
2022-12-04 21:13:46.789 Reset Huawei ID failed.
2022-12-04 21:13:46.826 Performed by 1.3.3 Software version.
2022-12-04 21:18:18.033 Smart Card not found
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Old 12-05-2022, 07:57   #2 (permalink)
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Hello

Please, check whether Fastboot drivers are installed.

Also, please make sure that battery is connected.
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Old 12-05-2022, 13:43   #3 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello

Please, check whether Fastboot drivers are installed.

Also, please make sure that battery is connected.



Fastboot drivers is ok and battery is full charged
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