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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool

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Old 08-20-2022, 14:09   #1 (permalink)
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OCE-AL50 Huawei ID Question [Answered]


Hallo, can it be done ?

Checking fastboot device.....OK
Reading info.....OK
Device Model: OCE-AL50
Device Firmware: :OCE-AL50 2.0.0.230(C00E230R8P2)
Base Firmware: :OCE-LGRP11-CHN 102.0.0.230
Custom Firmware: :OCE-AL50-CUST 102.0.0.230(C00)
Preload Firmware: :OCE-AL50-PRELOAD 102.0.0.2(C00R8)
Device FB Lock: LOCKED
Device USER Lock: LOCKED
Device Lock: locked
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Old 08-22-2022, 07:15   #2 (permalink)
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Hello

Unfortunately, there is high firmware version and you need to downgrade device's firmware, it should be lover than 230.

Quote:
Device Firmware: :OCE-AL50 2.0.0.230(C00E230R8P2)
Firstly, make full backup, then try to downgrade firmware version.

Thereafter, try to perform Reset Huawei ID and inform us about result.
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Old 10-06-2022, 17:41   #3 (permalink)
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Job ID: 0000000001AC96AB
2022-10-06 16:40:36
Starting Reset Huawei ID
Selected phone model: ‪OCE-AL00‬
Selected method: Reset Huawei Id (EMUI12/Harmony)
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Phone connect successfully
Writing bootloader KIRIN990_E_V2...
Initializing remote service connection...
Downloading resource...
Writing ‪XLOADER‬ partition...
Reset Huawei ID failed.
Performed by ‪1.3.2.3‬ Software version.
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Old 10-06-2022, 18:01   #4 (permalink)
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Job ID: 0000000001AC9831
2022-10-06 16:58:40
Starting Write Firmware(Factory mode)
Selected phone model: ‪OCE-AL00‬
Selected base ptable file: C:/Users/HP/Downloads/!eft/OCE-AL50 102.0.0.110(SP1C00E110R8P2)_Firmware_general_Harmo nyOS 2.0.0_05017QGJ/Software/dload/update_sd_base/PTABLE.APP
Selected base update file: C:/Users/HP/Downloads/!eft/OCE-AL50 102.0.0.110(SP1C00E110R8P2)_Firmware_general_Harmo nyOS 2.0.0_05017QGJ/Software/dload/update_sd_base/UPDATE.APP
Selected cust ptable file: C:/Users/HP/Downloads/!eft/OCE-AL50 102.0.0.110(SP1C00E110R8P2)_Firmware_general_Harmo nyOS 2.0.0_05017QGJ/Software/dload/OCE-AL50_all_cn/update_sd_cust_OCE-AL50_all_cn/PTABLE.APP
Selected cust update file: C:/Users/HP/Downloads/!eft/OCE-AL50 102.0.0.110(SP1C00E110R8P2)_Firmware_general_Harmo nyOS 2.0.0_05017QGJ/Software/dload/OCE-AL50_all_cn/update_sd_cust_OCE-AL50_all_cn/UPDATE.APP
Selected preload ptable file: C:/Users/HP/Downloads/!eft/OCE-AL50 102.0.0.110(SP1C00E110R8P2)_Firmware_general_Harmo nyOS 2.0.0_05017QGJ/Software/dload/OCE-AL50_all_cn/update_sd_preload_OCE-AL50_all_cn_R8/PTABLE.APP
Selected preload base file: C:/Users/HP/Downloads/!eft/OCE-AL50 102.0.0.110(SP1C00E110R8P2)_Firmware_general_Harmo nyOS 2.0.0_05017QGJ/Software/dload/OCE-AL50_all_cn/update_sd_preload_OCE-AL50_all_cn_R8/UPDATE.APP
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
Selected method: Write firmware (EMUI12/Harmony)
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Phone connect successfully
Writing bootloader KIRIN990_E_V2...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Write Firmware(Factory mode) failed.
Performed by ‪1.3.2.3‬ Software version.

----------------------------

Starting Write Firmware(Factory mode)
Selected phone model: ‪OCE-AL00‬
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
Selected method: Write firmware (EMUI 10)
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Phone connect successfully
Error: Suitable bootloader file not found
Write Firmware(Factory mode) failed.
Performed by ‪1.3.2.3‬ Software version.

-------------------------------
Job ID: 0000000001A482AB
2022-10-06 17:06:32
Starting Write Firmware(Factory mode)
Selected phone model: ‪OCE-AL00‬
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
Selected method: Write firmware (EMUI 11)
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Phone connect successfully
Writing bootloader KIRIN990_E_V1...
Initializing remote service connection...
Downloading resource...
Writing ‪XLOADER‬ partition...
Write Firmware(Factory mode) failed.
Performed by ‪1.3.2.3‬ Software version.

Last edited by tintome; 10-06-2022 at 18:07.
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Old 10-06-2022, 18:09   #5 (permalink)
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Job ID: 0000000001A482F1
2022-10-06 17:09:29
Starting Read Info
Selected phone model: ‪OCE-AL00‬
Searching Fastboot devices...
Found android device: EPV0221817000624
Detected ‪Android Sooner Single ADB Interface‬ port
Reading basic data...
Device Model: ‪OCE-AL50‬
System: ‪OCE-AL50 2.0.0.230(C00E230R8P2)‬
Android Version: ‪10‬
Base Version: ‪OCE-LGRP11-CHN 102.0.0.230‬
Custom Version: ‪OCE-AL50-CUST 102.0.0.230(C00)‬
Preload Version: ‪OCE-AL50-PRELOAD 102.0.0.2(C00R8)‬
C_Version: ‪C00‬
D_Version: ‪D000‬
Read Info done.
Performed by ‪1.3.2.3‬ Software version.
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Old 10-07-2022, 07:08   #6 (permalink)
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Hello

Please, make sure that phone's battery is fully charged and try to use another USB cable and port on motherboard.

Also, battery should be connected.
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Old 01-24-2023, 18:39   #7 (permalink)
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Battery fully charged.
I`ve tried to write OCE-AL50 102.0.0.110(SP1C00E110R8P2)_Firmware_general_Harmo nyOS 2.0.0_05017QGJ
I`m using harmony cable

Job ID: 0000000001A53C9D
2023-01-24 17:31:46
Starting Read Info
Selected phone model: ‪OCE-AN50‬
Searching Fastboot devices...
Found android device: EPV0221817000624
Detected ‪Android Sooner Single ADB Interface‬ port
Reading basic data...
Device Model: ‪OCE-AL50‬
System: ‪OCE-AL50 2.0.0.230(C00E230R8P2)‬
Android Version: ‪10‬
Base Version: ‪OCE-LGRP11-CHN 102.0.0.230‬
Custom Version: ‪OCE-AL50-CUST 102.0.0.230(C00)‬
Preload Version: ‪OCE-AL50-PRELOAD 102.0.0.2(C00R8)‬

Job ID: 0000000001CD9789
2023-01-24 17:39:12
Starting Write Firmware(Factory mode)
Selected phone model: ‪OCE-AN50‬
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
Selected method: Write firmware (EMUI12/Harmony)
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Phone connect successfully
Writing bootloader KIRIN990_E_V2...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Write Firmware(Factory mode) failed.
Performed by ‪1.3.3‬ Software version.
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Old 01-24-2023, 18:51   #8 (permalink)
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Job ID: 0000000001CD9837
2023-01-24 17:51:06
Starting Write Firmware(Factory mode)
Selected phone model: ‪OCE-AL00‬
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
Selected method: Write firmware (EMUI12/Harmony)
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Phone connect successfully
Writing bootloader KIRIN990_E_V2...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Write Firmware(Factory mode) failed.
Performed by ‪1.3.3‬ Software version.
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Old 01-25-2023, 19:08   #9 (permalink)
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Battery is connected and 100%
I`m using harmony cable and testpoint
Tried using other usb on my pc, same thing
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Old 01-25-2023, 23:50   #10 (permalink)
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first connect by harmony os cable
when software please reconect motherboard do remove cable from phone just remove from pc and shoot be work
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Old 01-26-2023, 12:57   #11 (permalink)
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I`m connecting with Harmony OS cable but it does not write xloader, it does not ask to switch the cable
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Old 01-26-2023, 13:38   #12 (permalink)
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Hello

Try to use another USB port in motherboard.

Also, try to perform operation on anotehr PC
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Old 01-30-2023, 18:24   #13 (permalink)
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you must conect with TP, your TP is correct ?
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