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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 09-09-2020, 12:14   #1 (permalink)
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JAT-L29 Failed Remove FRP WHY [Answered]


Welcome to Octoplus Huawei Software v.‪1.2.0‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM1 Puerto de comunicaciones
2: COM9 USB Serial Port

2020-09-09 11:10:51 GMT -------------------------------------------------
Starting Reset FRP (Test Point)
Selected phone model: JAT-L29
Please Power off the phone, attach Test Point and insert USB cable
MediaTek USB Port is not found

Reset FRP (Test Point) failed.
Performed by ‪1.2.0‬ Software version.

2020-09-09 11:11:57 GMT -------------------------------------------------
Starting Reset FRP (Test Point)
Selected phone model: JAT-L29
Please Power off the phone, attach Test Point and insert USB cable

Detecting Chip Version...
HW Chip : MT6765
HW Version : 8A00.CA00.0000.0000
Brom Version: 5
Boot Loader Version: FE
Sending Authentication Data
Sending Download Agent...
DA successfully sent
Synchronizing with DA...
Mobile Status: SYNC
Mobile Status: brom
Sending BootLoader Info...
Initializing Memory Flash...
Initialization completed
Sending Loader...
Mobile Status: SYNC
Loader successfully sent
Reading Flash Info...
EMMC rpmb size : 16 Mb
EMMC boot1 size : 4 Mb
EMMC boot2 size : 4 Mb
EMMC gp1 size : 0 Mb
EMMC gp2 size : 0 Mb
EMMC gp3 size : 0 Mb
EMMC gp4 size : 0 Mb
EMMC user area size : 59640 Mb
Reading Partition Table
Reading FRP Partition
Removing FRP secure data...
Error: Erase Error
Canceling... Please be patient!

Reset FRP (Test Point) failed.
Performed by ‪1.2.0‬ Software version.

2020-09-09 11:12:32 GMT -------------------------------------------------
Starting Reset FRP (Test Point)
Selected phone model: JAT-L29
Please Power off the phone, attach Test Point and insert USB cable

Detecting Chip Version...
HW Chip : MT6765
HW Version : 8A00.CA00.0000.0000
Brom Version: 5
Boot Loader Version: FE
Sending Authentication Data
Sending Download Agent...
DA successfully sent
Synchronizing with DA...
Mobile Status: SYNC
Mobile Status: brom
Sending BootLoader Info...
Initializing Memory Flash...
Initialization completed
Sending Loader...
Mobile Status: SYNC
Loader successfully sent
Reading Flash Info...
EMMC rpmb size : 16 Mb
EMMC boot1 size : 4 Mb
EMMC boot2 size : 4 Mb
EMMC gp1 size : 0 Mb
EMMC gp2 size : 0 Mb
EMMC gp3 size : 0 Mb
EMMC gp4 size : 0 Mb
EMMC user area size : 59640 Mb
Reading Partition Table
Reading FRP Partition
Removing FRP secure data...
Error: Erase Error

Reset FRP (Test Point) failed.
Performed by ‪1.2.0‬ Software version.
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Old 09-09-2020, 12:43   #2 (permalink)
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Hello.

Yes, there is and issue with device, we're currently ordered that device to find out where can be the problem, please stay tuned for future updates
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