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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool

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Old 04-27-2022, 22:31   #1 (permalink)
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‪ELS-N04‬ Reset Huawei ID Question [Answered]


this log
Device Model: ‪ELS-N04‬
System: ‪ELS-N04 12.0.0.221(C605E3R2P4)‬
Android Version: ‪10‬
Base Version: ‪ELS-LGRP4-OVS 102.0.0.221‬
Custom Version: ‪ELS-N04-CUST 102.0.0.3(C605)‬
Preload Version: ‪ELS-N04-PRELOAD 102.0.0.4(C605R2)‬
C_Version: ‪C605‬
D_Version: ‪D1‬

Job ID: 0000000001AEF8DF
2022-04-27 21:27:20
Starting Reset Huawei ID
Selected phone model: ‪ELS-N04‬
Selected method: Reset Huawei Id (EMUI12/Harmony)
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Phone connect successfully
Writing bootloader KIRIN990_5G_V5...
Initializing remote service connection...
Checking resource information...
Writing ‪XLOADER‬ partition...

Reset Huawei ID failed.
Performed by ‪1.3.0‬ Software version.

i conecet with resistor cable
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Old 04-28-2022, 06:35   #2 (permalink)
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Hello.

Please contact us to Skype or Telegram we will check, where can be the problem in more details.
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