P20 lite imei unknown [Answered] - GSM-Forum

alamgarh · 01-19-2021, 20:04

Dear team today I got one Ane-lx1..

In settings, about it shows baseband but imei is unknown..

If I dial *#06# then it shows imei null..

In software logs it showed both imei. UT cannot repair them.. I m sorry I forgot to post log..

Can I have a proper way to fix it.

Octopus support · 01-20-2021, 09:46

Hello.

Please do next steps:

1. Try to Repair IMEI through the Factory mode (you can use on/off factory mode option). Then do Factory data reset.
2. If it doesn't work for you, it means the modemnvm partitions are corrupted. In this case, write a backup of the modemnvm partition from another work phone and repeat step 1.

01-20-2021, 09:46	#2 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,159 Member: 2891705 Status: Offline Thanks Meter: 2,140	Hello. Please do next steps: 1. Try to Repair IMEI through the Factory mode (you can use on/off factory mode option). Then do Factory data reset. 2. If it doesn't work for you, it means the modemnvm partitions are corrupted. In this case, write a backup of the modemnvm partition from another work phone and repeat step 1.