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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool

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Old 09-23-2021, 13:35   #1 (permalink)
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Please I need urgent help [Answered]


Welcome to Octoplus Huawei Software v.‪1.2.5‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
2021-09-23 12:30:35 GMT -------------------------------------------------
Starting ON/OFF Factory Mode
Selected phone model: ‪MRD-LX1‬
To Enable Factory mode put the phone in Upgrade mode and connect USB cable!
To Disable Factory mode connect the phone in Factory mode or Factory Fastboot mode!
Checking the existence of the auto firmware file...
Performing ON Factory Mode operation...
Initializing remote service connection...
Checking firmware package type
Searching device in Upgrade mode...
Detected ‪DBAdapter Reserved Interface‬ port
Connecting to phone..
Warning: Switching your device to Factory Mode is not possible! Please, connect your device via Test Point and perform the desired operation.

ON/OFF Factory Mode failed.
Performed by ‪1.2.5‬ Software version.
2021-09-23 12:30:41 GMT -------------------------------------------------
Starting ON/OFF Factory Mode
Selected phone model: ‪MRD-LX1‬
To Enable Factory mode put the phone in Upgrade mode and connect USB cable!
To Disable Factory mode connect the phone in Factory mode or Factory Fastboot mode!
Checking the existence of the auto firmware file...
Performing ON Factory Mode operation...
Initializing remote service connection...
Checking firmware package type
Searching device in Upgrade mode...
Detected ‪DBAdapter Reserved Interface‬ port
Connecting to phone..
Phone connect successfully!
Writing firmware partitions...
Writing ‪SHA256RSA‬ partition...
Writing ‪CRC‬ partition...
Writing ‪BASE_VERLIST‬ partition...
Error: Failed write ‪BASE_VERLIST‬ partition


and Now the phone is stuck eRecovery

plz octoplus team help me
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Old 09-23-2021, 13:43   #2 (permalink)
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Hello.

You can try to flash your device via upgrade mode to the same firmware or higher.

Also, perform Read Info operation via Fastboot mode and post here results.
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Old 09-23-2021, 14:13   #3 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

You can try to flash your device via upgrade mode to the same firmware or higher.

Also, perform Read Info operation via Fastboot mode and post here results.
fastboot info

MODEL : MRD-LX1F

BULID : MRD-L21A 9.1.0.268(C431E5)

PSID : FAILED (remote: Command not allowed)

VERSION : FAILED (remote: invald oeminforead sub cmd)

Country : hw/meafnaf

FB:user Lock state is lock
fbLock state is lock

USER:user Lock state is lock
fbLock state is lock

Bootloader state:locked
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Old 09-23-2021, 14:56   #4 (permalink)
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Join Date: Jun 2021
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Quote:
Originally Posted by Octopus support View Post
Hello.

You can try to flash your device via upgrade mode to the same firmware or higher.

Also, perform Read Info operation via Fastboot mode and post here results.
fastboot info

Starting Read Info (Fastboot Mode)
Selected phone model: ‪MRD-LX1‬
Searching Fastboot devices...
Found a fastboot device: 4C5QPQ18CD150214
Product Model: ‪MRD-LX1F‬
Build Number: ‪MRD-L21A 9.1.0.268(C431E5)‬
Region Code: C431E5
Android Version: ‪9‬
Base Version: ‪JAT-LGRP1-CHN 9.1.0.260‬
Custom Version: ‪JAT-AL00-CUST 9.1.0.120(C00)‬
Preload Version: ‪JAT-AL00-PRELOAD 9.0.1.9(C00R1)‬
C_Version: ‪C00‬
D_Version: ‪D000‬
DeviceName: ‪MRD-L41A‬

Read Info (Fastboot Mode) done.
Performed by ‪1.2.5‬ Software version.
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Old 09-23-2021, 19:23   #5 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

You can try to flash your device via upgrade mode to the same firmware or higher.

Also, perform Read Info operation via Fastboot mode and post here results.
i flashed phone with board rom and offical rom after that the phone worked but imei null
how can fix imei plz
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