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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 10-14-2020, 09:55   #1 (permalink)
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reboot LYA-L29 Factory Mode failed! [Answered]


2020-10-14 08:49:23 GMT -------------------------------------------------
Starting ON/OFF Factory Mode
Selected phone model: LYA-L29
To Enable Factory mode put the phone in Upgrade mode and connect USB cable!
To Disable Factory mode put the phone in Factory or Fastboot mode and connect USB cable!

ON/OFF Factory Mode canceled.
Performed by ‪1.2.2.1‬ Software version.

2020-10-14 08:51:42 GMT -------------------------------------------------
Starting ON/OFF Factory Mode
Selected phone model: LYA-L29
To Enable Factory mode put the phone in Upgrade mode and connect USB cable!
To Disable Factory mode put the phone in Factory or Fastboot mode and connect USB cable!
Performing ON Factory Mode operation...
Checking firmware package type
Initializing remote service connection...
Downloading patch files from server...
Searching device in Upgrade mode...
Connecting to phone..
Phone connect successfully!
Writing firmware partitions...
Writing ‪SHA256RSA‬ partition...
Writing ‪CRC‬ partition...
Writing ‪BASE_VERLIST‬ partition...
Error: Failed write ‪BASE_VERLIST‬ partition
Checking firmware package type
Initializing remote service connection...
Downloading patch files from server...
Searching device in Upgrade mode...
Connecting to phone..
Phone connect successfully!
Writing firmware partitions...
Writing ‪SHA256RSA‬ partition...
Writing ‪CRC‬ partition...
Writing ‪PACKAGE_TYPE‬ partition...
Error: Failed write ‪PACKAGE_TYPE‬ partition
Warning: Switching your device to Factory Mode is not possible! Please, connect your device via Test Point and perform the desired operation.

ON/OFF Factory Mode failed.
Performed by ‪1.2.2.1‬ Software version.
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Old 10-14-2020, 10:00   #2 (permalink)
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Hello.

Please do Read info operation via fastboot mode and post here log, we will check it.
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Old 10-14-2020, 10:03   #3 (permalink)
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2020-10-14 08:39:20 GMT -------------------------------------------------
Starting Read Info (Fastboot Mode)
Searching Fastboot devices...
Found a fastboot device: LHS7N19219001171
Product Model: ‪LYA-L29‬
Build Number: ‪LYA-L29 10.1.0.298(C185E7R2P4)‬
Region Code: C185E7R2P4
Android Version: ‪10‬
Base Version: ‪LYA-LGRP2-OVS 10.1.0.298‬
Custom Version: ‪LYA-L29-CUST 10.0.0.7(C185)‬
Preload Version: ‪LYA-L29-PRELOAD 10.0.0.4(C185R2)‬
C_Version: ‪C185‬
D_Version: ‪D000‬
DeviceName: ‪LYA-L29‬
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Old 10-14-2020, 14:26   #4 (permalink)
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Hello.

Please repeat ON/OFF Factory mode operation once again, post here results.
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Old 10-14-2020, 14:46   #5 (permalink)
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Welcome to Octoplus Huawei Software v.‪1.2.2.1‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM24 USB Serial Port
2: COM1 Communications Port
3: COM101 Novatel Wireless VCOM GPS Port
4: COM143 Novatel Wireless VCOM GPS Port

Found COM ports:
1: COM24 USB Serial Port
2: COM1 Communications Port
3: COM101 Novatel Wireless VCOM GPS Port
4: COM143 Novatel Wireless VCOM GPS Port

2020-10-14 13:40:49 GMT -------------------------------------------------
Starting Auto detect
No devices in manufacture mode detected

Auto detect failed.
Performed by ‪1.2.2.1‬ Software version.

2020-10-14 13:40:51 GMT -------------------------------------------------
Starting Auto detect
Error: Connect serial port. Cause: No such file or directory

Auto detect failed.
Performed by ‪1.2.2.1‬ Software version.

Found COM ports:
1: COM24 USB Serial Port
2: COM1 Communications Port
3: COM101 Novatel Wireless VCOM GPS Port
4: COM143 Novatel Wireless VCOM GPS Port

2020-10-14 13:41:34 GMT -------------------------------------------------
Starting Connect
Selected phone model: ‪LYA-L29‬
Searching HUAWEI USB COM 1.0 port...
Error: HUAWEI USB COM 1.0 port not found
Searching Fastboot devices...
Found a fastboot device: LHS7N19219001171

Connect failed.
Performed by ‪1.2.2.1‬ Software version.

2020-10-14 13:42:25 GMT -------------------------------------------------
Starting ON/OFF Factory Mode
Selected phone model: LYA-L29
To Enable Factory mode put the phone in Upgrade mode and connect USB cable!
To Disable Factory mode put the phone in Factory or Fastboot mode and connect USB cable!
Performing ON Factory Mode operation...
Checking firmware package type
Initializing remote service connection...
Downloading patch files from server...
Searching device in Upgrade mode...
Connecting to phone..
Phone connect successfully!
Writing firmware partitions...
Writing ‪SHA256RSA‬ partition...
Writing ‪CRC‬ partition...
Writing ‪BASE_VERLIST‬ partition...
Error: Failed write ‪BASE_VERLIST‬ partition
Checking firmware package type
Initializing remote service connection...
Downloading patch files from server...
Searching device in Upgrade mode...
Error: No devices in Upgarde mode found
Warning: Switching your device to Factory Mode is not possible! Please, connect your device via Test Point and perform the desired operation.

ON/OFF Factory Mode failed.
Performed by ‪1.2.2.1‬ Software version.

2020-10-14 13:45:07 GMT -------------------------------------------------
Starting ON/OFF Factory Mode
Selected phone model: LYA-L29
To Enable Factory mode put the phone in Upgrade mode and connect USB cable!
To Disable Factory mode put the phone in Factory or Fastboot mode and connect USB cable!
Performing ON Factory Mode operation...
Checking firmware package type
Initializing remote service connection...
Downloading patch files from server...
Searching device in Upgrade mode...
Connecting to phone..
Phone connect successfully!
Writing firmware partitions...
Writing ‪SHA256RSA‬ partition...
Writing ‪CRC‬ partition...
Writing ‪BASE_VERLIST‬ partition...
Error: Failed write ‪BASE_VERLIST‬ partition
Checking firmware package type
Initializing remote service connection...
Downloading patch files from server...
Searching device in Upgrade mode...
Connecting to phone..
Phone connect successfully!
Writing firmware partitions...
Writing ‪SHA256RSA‬ partition...
Writing ‪CRC‬ partition...
Writing ‪PACKAGE_TYPE‬ partition...
Error: Failed write ‪PACKAGE_TYPE‬ partition
Warning: Switching your device to Factory Mode is not possible! Please, connect your device via Test Point and perform the desired operation.

ON/OFF Factory Mode failed.
Performed by ‪1.2.2.1‬ Software version.
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Old 10-14-2020, 14:56   #6 (permalink)
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Quote:
Originally Posted by alnazef View Post
Welcome to Octoplus Huawei Software v.‪1.2.2.1‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM24 USB Serial Port
2: COM1 Communications Port
3: COM101 Novatel Wireless VCOM GPS Port
4: COM143 Novatel Wireless VCOM GPS Port

Found COM ports:
1: COM24 USB Serial Port
2: COM1 Communications Port
3: COM101 Novatel Wireless VCOM GPS Port
4: COM143 Novatel Wireless VCOM GPS Port

2020-10-14 13:40:49 GMT -------------------------------------------------
Starting Auto detect
No devices in manufacture mode detected

Auto detect failed.
Performed by ‪1.2.2.1‬ Software version.

2020-10-14 13:40:51 GMT -------------------------------------------------
Starting Auto detect
Error: Connect serial port. Cause: No such file or directory

Auto detect failed.
Performed by ‪1.2.2.1‬ Software version.

Found COM ports:
1: COM24 USB Serial Port
2: COM1 Communications Port
3: COM101 Novatel Wireless VCOM GPS Port
4: COM143 Novatel Wireless VCOM GPS Port

2020-10-14 13:41:34 GMT -------------------------------------------------
Starting Connect
Selected phone model: ‪LYA-L29‬
Searching HUAWEI USB COM 1.0 port...
Error: HUAWEI USB COM 1.0 port not found
Searching Fastboot devices...
Found a fastboot device: LHS7N19219001171

Connect failed.
Performed by ‪1.2.2.1‬ Software version.

2020-10-14 13:42:25 GMT -------------------------------------------------
Starting ON/OFF Factory Mode
Selected phone model: LYA-L29
To Enable Factory mode put the phone in Upgrade mode and connect USB cable!
To Disable Factory mode put the phone in Factory or Fastboot mode and connect USB cable!
Performing ON Factory Mode operation...
Checking firmware package type
Initializing remote service connection...
Downloading patch files from server...
Searching device in Upgrade mode...
Connecting to phone..
Phone connect successfully!
Writing firmware partitions...
Writing ‪SHA256RSA‬ partition...
Writing ‪CRC‬ partition...
Writing ‪BASE_VERLIST‬ partition...
Error: Failed write ‪BASE_VERLIST‬ partition
Checking firmware package type
Initializing remote service connection...
Downloading patch files from server...
Searching device in Upgrade mode...
Error: No devices in Upgarde mode found
Warning: Switching your device to Factory Mode is not possible! Please, connect your device via Test Point and perform the desired operation.

ON/OFF Factory Mode failed.
Performed by ‪1.2.2.1‬ Software version.

2020-10-14 13:45:07 GMT -------------------------------------------------
Starting ON/OFF Factory Mode
Selected phone model: LYA-L29
To Enable Factory mode put the phone in Upgrade mode and connect USB cable!
To Disable Factory mode put the phone in Factory or Fastboot mode and connect USB cable!
Performing ON Factory Mode operation...
Checking firmware package type
Initializing remote service connection...
Downloading patch files from server...
Searching device in Upgrade mode...
Connecting to phone..
Phone connect successfully!
Writing firmware partitions...
Writing ‪SHA256RSA‬ partition...
Writing ‪CRC‬ partition...
Writing ‪BASE_VERLIST‬ partition...
Error: Failed write ‪BASE_VERLIST‬ partition
Checking firmware package type
Initializing remote service connection...
Downloading patch files from server...
Searching device in Upgrade mode...
Connecting to phone..
Phone connect successfully!
Writing firmware partitions...
Writing ‪SHA256RSA‬ partition...
Writing ‪CRC‬ partition...
Writing ‪PACKAGE_TYPE‬ partition...
Error: Failed write ‪PACKAGE_TYPE‬ partition
Warning: Switching your device to Factory Mode is not possible! Please, connect your device via Test Point and perform the desired operation.

ON/OFF Factory Mode failed.
Performed by ‪1.2.2.1‬ Software version.
Download LYA-L29 10.1.0.288 and select firmware for factory ON OFF and will be DONE
TESTED MANY TIME
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Old 10-15-2020, 15:51   #7 (permalink)
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Please, isntall latest Silent update 1.2.2.2 and repeat operation again, after post here full Software log
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