Octoplus Huawei Tool Same Time Auto Close [Answered]

[gsm raselkhan]

Same Time automatically Close tool Same Time Work Time Close Please Fix This Problem

Thank You

[Octopus support]

Originally Posted by gsm raselkhan

Same Time automatically Close tool Same Time Work Time Close Please Fix This Problem

Thank You

Hello.

Please, send us full software log of operation. We'll check where can be the problem.

You can find Software log here: C:\Program Files (x86)\Octoplus\Octoplus_Huawei\logs

Also, record your screen with this problem and send us video.

[mnafmf]

some problem withe me.

[Octopus support]

Originally Posted by mnafmf

some problem withe me.

Hello.

Please, send us any info about this issue.

We'll check where can be the problem.

[mnafmf]

Originally Posted by Octopus support

Hello.

Please, send us any info about this issue.

We'll check where can be the problem.

Sometimes it stops suddenly without obvious reasons.
It may stop selecting files to flash
Or it stops except for the values in the process, such as imei repair
This is not always, but sometimes

ex:

2023-09-06 12:07:35.767 Loading application settings
2023-09-06 12:07:35.868 Refreshing serial ports list
2023-09-06 12:07:35.873 Found COM ports:
2023-09-06 12:07:37.055 Welcome to Octoplus Huawei Software v.1.3.4
2023-09-06 12:07:37.056
2023-09-06 12:07:37.056 To enable 'Manufacture' mode dial
2023-09-06 12:07:37.057 - for Qualcomm and Hisilicon based models: *#*#2846579#*#*
2023-09-06 12:07:37.057 ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
2023-09-06 12:07:37.058 - for MTK based models: *#*#14789632#*#*
2023-09-06 12:07:37.058 ProjectMenu > Background Settings > USB Port Settings > Debug Mode
2023-09-06 12:07:37.059
2023-09-06 12:07:37.060 To enable 'Fastboot' mode
2023-09-06 12:07:37.061 1. Power off the phone. Remove SD and SIM cards
2023-09-06 12:07:37.061 2. Press 'Vol-' and insert USB cable
2023-09-06 12:07:37.062 3. Wait until phone enters 'Fastboot' mode
2023-09-06 12:07:37.063
2023-09-06 12:07:37.063 To enable 'Upgrade' mode
2023-09-06 12:07:37.064 1. Power off the phone. Remove SD and SIM cards
2023-09-06 12:07:37.064 2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
2023-09-06 12:07:37.065 3. Wait until phone enters 'Upgrade mode'
2023-09-06 12:07:39.295 Refreshing serial ports list
2023-09-06 12:07:39.297 Found COM ports:
2023-09-06 12:07:39.426 Init finished
2023-09-06 12:09:38.994 Job ID: 0000000002353332
2023-09-06 12:09:39.641 2023-09-06 12:09:39
2023-09-06 12:09:39.645 Starting Repair Info
2023-09-06 12:09:39.649 Selected phone model: BND-L21
2023-09-06 12:09:39.714 Please, make sure the phone`s battery is fully charged and connected, after connect the device via Factory Mode (use Hardware Test Point or "ON/OFF Factory Mode option").
2023-09-06 12:10:01.236 Selected response: Proceed
2023-09-06 12:10:01.242 Searching HUAWEI USB COM 1.0 port...
2023-09-06 12:10:01.250 Detected HUAWEI USB COM 1.0 port
2023-09-06 12:10:01.274 Phone connect successfully
2023-09-06 12:10:01.540 Writing XLOADER partition...
2023-09-06 12:10:02.670 Writing FASTBOOT partition...
2023-09-06 12:10:11.357 Bootloader Update successfully
2023-09-06 12:10:11.365 Rebooting to fastboot mode...
2023-09-06 12:10:11.379 Searching Fastboot devices...
2023-09-06 12:10:14.488 Total interfaces: 1
2023-09-06 12:10:14.489 Interface 0 : flags: 1, name(79): \\?\usb#vid_18d1&pid_d00d#5&176ee8c1&0&2#{f72fe0d4-cbcb-407d-8814-9ed673d0dd6b}
2023-09-06 12:10:14.489 Found android device: 3RP4C17B23010405
2023-09-06 12:10:14.499 Detected Android Sooner Single ADB Interface port
2023-09-06 12:10:14.519 Reading basic data...
2023-09-06 12:10:14.536 Response contains FAIL!
2023-09-06 12:10:14.536 oem oeminforead-BASE_VERSION fail
2023-09-06 12:10:14.551 Response contains FAIL!
2023-09-06 12:10:14.551 oem oeminforead-CUSTOM_VERSION fail
2023-09-06 12:10:14.569 Response contains FAIL!
2023-09-06 12:10:14.569 oem oeminforead-PRELOAD_VERSION fail
2023-09-06 12:10:14.587 Response contains FAIL!
2023-09-06 12:10:14.587 oem oeminforead-hotainfo fail
2023-09-06 12:10:14.587 Reading product model
2023-09-06 12:10:16.589 Reading build number
2023-09-06 12:10:18.590 Device Model: BND-L21
2023-09-06 12:10:18.606 System: BND-L21 9.1.0.194(C185E3R1P2)
2023-09-06 12:10:18.615 Android Version: 9
2023-09-06 12:10:18.624 FB Lock State: UNLOCKED
2023-09-06 12:10:18.632 User Lock State: LOCKED
2023-09-06 12:10:21.075 Downloading resource...
2023-09-06 12:10:22.354 New IMEI A: +++++++++++
2023-09-06 12:10:22.362 New IMEI B: +++++++++++
2023-09-06 12:10:22.444 Saving backup of MODEM_SECURE...
2023-09-06 12:10:23.445 Saving backup of OEMINFO...
2023-09-06 12:10:28.083 Saving backup of MODEMNVM_FACTORY...
2023-09-06 12:10:28.374 Saving backup of MODEMNVM_SYSTEM...
2023-09-06 12:10:28.954 Saving backup of MODEMNVM_IMG...
2023-09-06 12:10:34.008 Reading info from OEMINFO...
2023-09-06 12:10:34.018 OEMINFO Phone Model: BND-L21C
2023-09-06 12:10:34.028 OEMINFO IMEI_A: 866105032535189
2023-09-06 12:10:34.038 OEMINFO IMEI_B: 866105032547192
2023-09-06 12:10:34.049 OEMINFO MEID: 00000000000000
2023-09-06 12:10:34.060 OEMINFO Build Number: BND-L21 9.1.0.140(C185E2R1P2)
2023-09-06 12:10:34.071 OEMINFO Vendor: hw
2023-09-06 12:10:34.083 OEMINFO Country: meafnaf
2023-09-06 12:10:34.284 Reading info from NV...
2023-09-06 12:10:34.294 NV IMEI_A: +++++++++++
2023-09-06 12:10:34.303 NV IMEI_B: ++++++++++++
2023-09-06 12:10:34.313 Repairing...
2023-09-06 12:10:35.286 Connecting to server...
2023-09-06 12:10:36.453 Private enc 0
2023-09-06 12:10:37.170 Private enc 0
2023-09-06 12:10:37.940 Writing MODEM_SECURE partition...
2023-09-06 12:10:45.782 Writing OEMINFO partition...
2023-09-06 12:10:55.552 Writing MODEMNVM_FACTORY partition...
2023-09-06 12:10:57.390 Writing MODEMNVM_SYSTEM partition...
2023-09-06 12:10:59.590 Writing MODEMNVM_IMG partition...
2023-09-06 12:11:02.039 Response contains FAIL!
2023-09-06 12:11:03.854 Rebooting device...
2023-09-06 12:11:03.886 Repair Info done.
2023-09-06 12:11:03.915 Performed by 1.3.4 Software version.
2023-09-06 12:13:02.598 Job ID: 00000000018E7BA6
2023-09-06 12:13:02.959 2023-09-06 12:13:02
2023-09-06 12:13:02.972 Starting Repair Info
2023-09-06 12:13:02.987 Selected phone model: BND-L21
2023-09-06 12:13:03.026 Please, make sure the phone`s battery is fully charged and connected, after connect the device via Factory Mode (use Hardware Test Point or "ON/OFF Factory Mode option").
2023-09-06 12:13:13.761 Selected response: Proceed
2023-09-06 12:13:13.781 Searching HUAWEI USB COM 1.0 port...
2023-09-06 12:13:13.800 Detected HUAWEI USB COM 1.0 port
2023-09-06 12:13:13.829 Phone connect successfully
2023-09-06 12:13:14.234 Writing XLOADER partition...
2023-09-06 12:13:15.362 Writing FASTBOOT partition...
2023-09-06 12:13:24.064 Bootloader Update successfully
2023-09-06 12:13:24.106 Rebooting to fastboot mode...
2023-09-06 12:13:24.145 Searching Fastboot devices...
2023-09-06 12:13:27.183 Total interfaces: 1
2023-09-06 12:13:27.183 Interface 0 : flags: 1, name(79): \\?\usb#vid_18d1&pid_d00d#5&176ee8c1&0&2#{f72fe0d4-cbcb-407d-8814-9ed673d0dd6b}
2023-09-06 12:13:27.183 Found android device: 3RP4C17B23010405
2023-09-06 12:13:27.207 Detected Android Sooner Single ADB Interface port
2023-09-06 12:13:27.244 Reading basic data...
2023-09-06 12:13:27.272 Response contains FAIL!
2023-09-06 12:13:27.272 oem oeminforead-BASE_VERSION fail
2023-09-06 12:13:27.273 Response contains FAIL!
2023-09-06 12:13:27.273 oem oeminforead-CUSTOM_VERSION fail
2023-09-06 12:13:27.308 Response contains FAIL!
2023-09-06 12:13:27.308 oem oeminforead-PRELOAD_VERSION fail
2023-09-06 12:13:27.309 Response contains FAIL!
2023-09-06 12:13:27.309 oem oeminforead-hotainfo fail
2023-09-06 12:13:27.309 Reading product model
2023-09-06 12:13:29.310 Reading build number
2023-09-06 12:13:31.321 Device Model: BND-L21
2023-09-06 12:13:31.343 System: BND-L21 9.1.0.194(C185E3R1P2)
2023-09-06 12:13:31.362 Android Version: 9
2023-09-06 12:13:31.379 FB Lock State: UNLOCKED
2023-09-06 12:13:31.395 User Lock State: LOCKED
2023-09-06 12:13:32.359 Canceling... Please be patient!
2023-09-06 12:13:33.601 Downloading resource...
2023-09-06 12:13:35.197 New IMEI A: +++++++
2023-09-06 12:13:35.217 New IMEI B: ++++++++++
2023-09-06 12:13:35.236 Saving backup of MODEM_SECURE...
2023-09-06 12:13:35.256 Determining the type of storage failed!
2023-09-06 12:13:35.274 Upload command isn`t initialized!
2023-09-06 12:13:35.289 Reading partition modem_secure failed!
2023-09-06 12:13:35.304 Determining the type of storage failed!
2023-09-06 12:13:35.320 Upload command isn`t initialized!
2023-09-06 12:13:35.336 Reading partition oeminfo failed!
2023-09-06 12:13:35.351 Repair Info failed.
2023-09-06 12:13:35.367 Performed by 1.3.4 Software version.
2023-09-06 12:13:51.241 Job ID: 00000000023533E3
2023-09-06 12:13:51.849 2023-09-06 12:13:51
2023-09-06 12:13:51.895 Starting Repair Info
2023-09-06 12:13:51.931 Selected phone model: BND-L21
2023-09-06 12:13:51.968 Please, make sure the phone`s battery is fully charged and connected, after connect the device via Factory Mode (use Hardware Test Point or "ON/OFF Factory Mode option").
2023-09-06 12:13:54.840 Selected response: Proceed
2023-09-06 12:13:54.868 Searching HUAWEI USB COM 1.0 port...
2023-09-06 12:13:59.206 Canceling... Please be patient!
2023-09-06 12:13:59.272 HUAWEI USB COM 1.0 port not found
2023-09-06 12:13:59.295 Searching Fastboot devices...
2023-09-06 12:13:59.318 Repair Info canceled.
2023-09-06 12:13:59.341 Performed by 1.3.4 Software version.
2023-09-06 12:15:20.250 Refreshing serial ports list
2023-09-06 12:15:20.252 Found COM ports:
2023-09-06 12:15:20.253 1: COM19 HUAWEI USB COM 1.0
2023-09-06 12:15:28.893 Job ID: 000000000235341E
2023-09-06 12:15:29.492 2023-09-06 12:15:29
2023-09-06 12:15:29.517 Starting Repair Info
2023-09-06 12:15:29.542 Selected phone model: BND-L21
2023-09-06 12:15:29.597 Please, make sure the phone`s battery is fully charged and connected, after connect the device via Factory Mode (use Hardware Test Point or "ON/OFF Factory Mode option").
2023-09-06 12:15:31.867 Selected response: Proceed
2023-09-06 12:15:31.893 Searching HUAWEI USB COM 1.0 port...
2023-09-06 12:15:31.920 Detected HUAWEI USB COM 1.0 port
2023-09-06 12:15:31.954 Phone connect successfully
2023-09-06 12:15:32.819 Writing XLOADER partition...
2023-09-06 12:15:33.793 Writing FASTBOOT partition...
2023-09-06 12:15:42.352 Bootloader Update successfully
2023-09-06 12:15:42.374 Rebooting to fastboot mode...
2023-09-06 12:15:42.402 Searching Fastboot devices...
2023-09-06 12:15:45.463 Total interfaces: 1
2023-09-06 12:15:45.463 Interface 0 : flags: 1, name(79): \\?\usb#vid_18d1&pid_d00d#5&176ee8c1&0&2#{f72fe0d4-cbcb-407d-8814-9ed673d0dd6b}
2023-09-06 12:15:45.464 Found android device: 3RP4C17B23010405
2023-09-06 12:15:45.585 Detected Android Sooner Single ADB Interface port
2023-09-06 12:15:45.909 Reading basic data...
2023-09-06 12:15:45.941 Response contains FAIL!
2023-09-06 12:15:45.941 oem oeminforead-BASE_VERSION fail
2023-09-06 12:15:45.942 Response contains FAIL!
2023-09-06 12:15:45.942 oem oeminforead-CUSTOM_VERSION fail
2023-09-06 12:15:45.943 Response contains FAIL!
2023-09-06 12:15:45.943 oem oeminforead-PRELOAD_VERSION fail
2023-09-06 12:15:45.944 Response contains FAIL!
2023-09-06 12:15:45.944 oem oeminforead-hotainfo fail
2023-09-06 12:15:45.944 Reading product model
2023-09-06 12:15:47.719 Reading build number
2023-09-06 12:15:49.719 Device Model: BND-L21
2023-09-06 12:15:49.745 System: BND-L21 9.1.0.194(C185E3R1P2)
2023-09-06 12:15:49.773 Android Version: 9
2023-09-06 12:15:49.801 FB Lock State: UNLOCKED
2023-09-06 12:15:49.829 User Lock State: LOCKED
2023-09-06 12:15:52.101 Downloading resource...
2023-09-06 12:15:53.315 New IMEI A: ++++++++
2023-09-06 12:15:53.343 New IMEI B: +++++++++++
2023-09-06 12:15:53.375 Saving backup of MODEM_SECURE...
2023-09-06 12:15:54.399 Saving backup of OEMINFO...
2023-09-06 12:15:58.763 Saving backup of MODEMNVM_FACTORY...
2023-09-06 12:15:59.035 Saving backup of MODEMNVM_SYSTEM...
2023-09-06 12:15:59.352 Saving backup of MODEMNVM_IMG...
2023-09-06 12:16:04.831 Reading info from OEMINFO...
2023-09-06 12:16:04.866 OEMINFO Phone Model: BND-L21C
2023-09-06 12:16:04.896 OEMINFO IMEI_A: ++++++++++++
2023-09-06 12:16:04.924 OEMINFO IMEI_B: +++++++++++
2023-09-06 12:16:04.948 OEMINFO MEID: 00000000000000
2023-09-06 12:16:04.971 OEMINFO Build Number: BND-L21 9.1.0.140(C185E2R1P2)
2023-09-06 12:16:04.995 OEMINFO Vendor: hw
2023-09-06 12:16:05.019 OEMINFO Country: meafnaf
2023-09-06 12:16:05.353 Reading info from NV...
2023-09-06 12:16:05.386 NV IMEI_A: ++++++++++++
2023-09-06 12:16:05.418 NV IMEI_B: +++++++++++++
2023-09-06 12:16:05.452 Repairing...
2023-09-06 12:16:06.309 Connecting to server...
2023-09-06 12:16:07.431 Private enc 0
2023-09-06 12:16:08.057 Private enc 0
2023-09-06 12:16:08.841 Writing MODEM_SECURE partition...
2023-09-06 12:16:15.972 Writing OEMINFO partition...

[flashtool]

https://forum.gsmhosting.com/vbb/14822558-post1.html

DATE 06-23-23 this problem is last version

[Octopus support]

Hello

Thanks for your feedback, we will take it into account and try to fix it in next update.

Please, stay tuned