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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 02-08-2022, 16:19   #1 (permalink)
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Smile VNS-L21 [Solved]


Hello,
how do i fix network after write board firmware? imei and sn I wrote but I don't have a network. thank you
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Old 02-08-2022, 16:34   #2 (permalink)
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Hello.

Please, explain your problem in more detail.

Also, what is the current state of your device and what operations have been performed before?
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Old 02-08-2022, 16:45   #3 (permalink)
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I needed a downgrade to android 6 / customer's request /

The phone now works but no network


I wrote the board sw, then normal flash via upload mode, update imei, sn, oem info
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Old 02-09-2022, 08:58   #4 (permalink)
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Hello.

You need perform Read Backup from a same device following partitions:
  • modemnvm_img
  • modemnvm_backup
  • modemnvm_system
  • modemnvm_factory

Then perform Write Backup operation on your device and do Factory data reset.

After done all operations post here Software logs. We'll check it.
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Old 02-09-2022, 09:10   #5 (permalink)
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Thank you, I'll try to get a second phone.
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Old 02-22-2022, 10:48   #6 (permalink)
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After wirte:

Device Model: ‪VNS-L21‬
System: ‪VNS-L21C185B149‬
IMEI A: ‪860918032066641‬
S/N: ‪9JT4C16921001922‬
Verificate file detected
Verifying backup files
Writing MODEMNVM_BACKUP partition...
Writing MODEMNVM_FACTORY partition...
Writing MODEMNVM_IMG partition...
Writing MODEMNVM_SYSTEM partition...
Rebooting device...

Write Backup done.
Performed by ‪1.2.8‬ Software version.


Imei :null

repair attempt:


Job ID: 000000000247CB80
2022-02-22 09:39:42
Starting Repair Info
Selected phone model: ‪VNS-L21‬
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Writing bootloader KIRIN650_A6.0_V1...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪FASTBOOT‬ partition...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found android device: 9JT4C16921001922
Detected ‪Android Sooner Single ADB Interface‬ port

Device Model: ‪VNS-L21‬
System: ‪VNS-L21C185B149‬
IMEI A: ‪000000000000000‬
S/N: ‪9JT4C16921001922‬
FB Lock State: ‪UNLOCKED‬
User Lock State: ‪LOCKED‬
New IMEI A: ‪860918032066641‬
Saving backup of OEMINFO...
Saving backup of MODEMNVM_IMG...
Saving backup of MODEMNVM_FACTORY...
Saving backup of MODEMNVM_SYSTEM...

Reading info from OEMINFO...
OEMINFO Phone Model: VNS-L21
OEMINFO IMEI_A: 000000000000000
OEMINFO Vendor: hw
OEMINFO Country: meafnaf

Reading info from NV...
NV IMEI_A: 860918032066641
NV IMEI_B: 0000002101210K0
Repairing...
Writing OEMINFO partition...
Writing MODEMNVM_IMG partition...
Writing MODEMNVM_FACTORY partition...
Writing MODEMNVM_SYSTEM partition...
Rebooting device...

Repair Info done.
Performed by ‪1.2.8‬ Software version.

Imei still null
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Old 02-22-2022, 13:26   #7 (permalink)
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edit:

it's okay now, I forgot the factory data reset, then imei went to fix it

THNX
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Old 03-13-2023, 19:06   #8 (permalink)
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Please help me

I need Huawei vns l21

modemnvm_img
modemnvm_backup
modemnvm_system
modemnvm_factory

If anyone have this backup please upload for me thanks in advance
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