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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 11-26-2021, 06:26   #1 (permalink)
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Join Date: Aug 2008
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WLZ-AL10 Reset Huawei ID issue [Answered]


<code>
Welcome to Octoplus Huawei Software v.‪1.2.7‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM4 Intel(R) Active Management Technology - SOL
2: COM1 Communications Port
3: COM24 USB Serial Port

Job ID: 0000000001DFE5AE
2021-11-26 05:18:39 GMT -------------------------------------------------
Starting Reset Huawei ID
Selected phone model: ‪WLZ-AL10‬
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Writing bootloader KIRIN990_V2...
Initializing remote service connection...
Downloading additional resources...
Writing ‪XLOADER‬ partition...
Writing ‪UCE‬ partition...
Writing ‪FASTBOOT‬ partition...
Writing ‪BL2‬ partition...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found android device: FML4C19C18014036
Detected ‪Android Sooner Single ADB Interface‬ port

Device Model: ‪WLZ-AL10‬
System: ‪WLZ-AL10 2.0.0.168(C00E160R3P6)‬
Android Version: ‪10‬
Base Version: ‪WLZ-LGRP1-CHN 102.0.0.168‬
Custom Version: ‪WLZ-AL10-CUST 102.0.0.160(C00)‬
Preload Version: ‪WLZ-AL10-PRELOAD 102.0.0.6(C00R3)‬
C_Version: ‪C00‬
D_Version: ‪D000‬
FB Lock State: ‪LOCKED‬
User Lock State: ‪LOCKED‬
Connecting to the credit server...
Username: vngsmteam
Checking balance...
Your balance: 0 credits
Sending device information...
Sending firmware information...
To perform this operation you need to have: 0 credits.
Removing firmware protection...
Connecting to server...

Reset Huawei ID failed.
Performed by ‪1.2.7‬ Software version.
</code>
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Old 11-26-2021, 08:15   #2 (permalink)
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Location: USA, New York
Posts: 10,157
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Hello.

Thanks for the report, we will check where can be the problem and inform you possible solution ASAP.
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