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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 03-21-2021, 11:55   #1 (permalink)
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Smile y9 prime after downgrade dead [Solved]


hello
phone was with frp
after flashing downgrade firmaware
no on
not detected by computer
traied another computer
and with test point not detected
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Old 03-21-2021, 23:59   #2 (permalink)
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Hello.

Please post here full Software log of Write firmware operation, we will check it.
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Old 03-22-2021, 05:11   #3 (permalink)
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i did the flashing by another tool
so any solution
phone not detected with or without test point
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Old 03-22-2021, 07:12   #4 (permalink)
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Quote:
Originally Posted by profkefah View Post
i did the flashing by another tool
so any solution
phone not detected with or without test point

Probably you killed your phone with *******
You have to choose the most trusted and reliable tool.
You have Octopus, why flash with other tool?

Last edited by Octopus support; 03-22-2021 at 09:33.
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Old 03-22-2021, 09:41   #5 (permalink)
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Please first check if all the cables are properly connected from backplate in phone and if there are any problems with the usb socket. If the problem persists, then the Octoplus Huawei Tool will not help you.
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Old 03-22-2021, 10:20   #6 (permalink)
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thank you
checked everything
look like eemc issue
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Old 03-23-2021, 16:57   #7 (permalink)
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found issue with usb socket of phone
after replace all oki
thanks
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