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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > NTool by Setool Team


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Old 03-02-2019, 18:33   #1 (permalink)
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Thumbs down Credits charge for nothing


I make a Imei repair on a TA-1027

I put the imei, and i click repair but no check the imei then just the program use the credits to rewrite the same MAC adress, and no the IMEI

You should put a warning for this, why the program took me the credist if just dont do anithing ...

I want the refund of my credits

PM: for the details of my acc
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Old 03-02-2019, 19:45   #2 (permalink)
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u can do again repair imei for same set and will not chargé for that,
u should read and think what u do too
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Old 03-02-2019, 20:44   #3 (permalink)
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1.
it was written many times : first press "service", then change values to needed one, finally press "write"

2.
in case of any problems, always post program log

3.
nobody will PM you for account details.
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Old 03-04-2019, 15:17   #4 (permalink)
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Here is the log:

Code:
02-03-2019 14:21:06 RUNNING NTool 0.044
02-03-2019 14:21:53 PLEASE CONNECT POWERED OFF PHONE
02-03-2019 14:22:05 PHONE "D1LGAS4812104587" CONNECTED
02-03-2019 14:22:05 Project : ND1
02-03-2019 14:22:06 model : D1L
02-03-2019 14:22:06 sub_model : none
02-03-2019 14:22:06 software version : ND1-522A-0-00WW-B04
02-03-2019 14:22:06 SW model : 00WW
02-03-2019 14:22:06 build number : B04
02-03-2019 14:22:06 hardware version : 5.0
02-03-2019 14:22:06 RF band id : 
02-03-2019 14:22:06 _850_900_1800_1900^W_1_2_4_5_8^L_2_3_4_7_12_17_28_38
02-03-2019 14:22:06 chip version : none
02-03-2019 14:22:06 MCP info : none
02-03-2019 14:22:06 EMMC version : Hynix 5.1 16GB
02-03-2019 14:22:06 secure : yes
02-03-2019 14:22:06 Bootloader type : commercial
02-03-2019 14:22:06 Download size : 00000511 mB
02-03-2019 14:22:07 Security version : 0004
02-03-2019 14:22:07 Challenge : 2a4a9b52bee6c4875457e7d1ca9326b48af1c01b
02-03-2019 14:22:09 Waiting for calculation process ...
02-03-2019 14:22:10 RESPONSE: "SUCCESS" [256]
02-03-2019 14:22:10 BOOTLOADER AUTH PASSED
02-03-2019 14:22:10 Flash "D1C-0-5600-emmc_appsboot_service.zip" to "aboot"
02-03-2019 14:22:10 PHONE "D1LGAS4812104587" REMOVED
02-03-2019 14:22:12 PHONE "D1LGAS4812104587" CONNECTED
02-03-2019 14:22:13 Security version : 0004
02-03-2019 14:22:13 Project : ND1
02-03-2019 14:22:13 UID : c0ff1d453db443ed4b25805a83bae56293f43920
02-03-2019 14:22:13 Waiting for calculation process ...
02-03-2019 14:22:14 RESPONSE: "SUCCESS" [256]
02-03-2019 14:22:14 SERVICE AUTH PASSED
02-03-2019 14:22:14 Flash "D1C-0-5600-ftm.img" to "ftmboot"
02-03-2019 14:22:16 Flash "D1C-0-5600-emmc_appsboot.mbn" to "aboot"
02-03-2019 14:22:16 REBOOT TO FACTORY MODE ...
02-03-2019 14:22:33 IMEI 1 : 35602508-2684793
02-03-2019 14:22:35 SKUID : 600WW
02-03-2019 14:22:35 MAC1 Addr : 58:C9:35:4F:77:6C
02-03-2019 14:22:36 MAC2 Addr : 58:C9:35:4F:6B:B4
02-03-2019 14:23:13 NEW SKUID : 600WW
02-03-2019 14:23:13 NEW MAC1 Addr : 58C9354F776C
02-03-2019 14:23:13 NEW MAC2 Addr : 58C9354F6BB4
02-03-2019 14:23:16 Elapsed: 70 secs.
02-03-2019 14:25:57 PLEASE CONNECT POWERED OFF PHONE
02-03-2019 14:26:24 PHONE "D1LGAS4812104587" CONNECTED
02-03-2019 14:26:24 Project : ND1
02-03-2019 14:26:25 model : D1L
02-03-2019 14:26:25 sub_model : none
02-03-2019 14:26:25 software version : ND1-522A-0-00WW-B04
02-03-2019 14:26:25 SW model : 00WW
02-03-2019 14:26:25 build number : B04
02-03-2019 14:26:25 hardware version : 5.0
02-03-2019 14:26:25 RF band id : 
02-03-2019 14:26:25 _850_900_1800_1900^W_1_2_4_5_8^L_2_3_4_7_12_17_28_38
02-03-2019 14:26:25 chip version : none
02-03-2019 14:26:25 MCP info : none
02-03-2019 14:26:25 EMMC version : Hynix 5.1 16GB
02-03-2019 14:26:25 secure : yes
02-03-2019 14:26:25 Bootloader type : commercial
02-03-2019 14:26:25 Download size : 00000511 mB
02-03-2019 14:26:27 Security version : 0004
02-03-2019 14:26:27 Challenge : 31e34d56cb9e281e4dc251506c3928ced5ea9b1a
02-03-2019 14:26:27 Waiting for calculation process ...
02-03-2019 14:26:29 server error: No credits left.
02-03-2019 14:26:29 FATAL ERROR: server error: No server found.
02-03-2019 14:26:29 Elapsed: 4 secs.
02-03-2019 14:28:32 PLEASE CONNECT POWERED OFF PHONE
02-03-2019 14:29:01 PHONE "D1LGAS4812104587" CONNECTED
02-03-2019 14:29:01 Project : ND1
02-03-2019 14:29:01 model : D1L
02-03-2019 14:29:01 sub_model : none
02-03-2019 14:29:01 software version : ND1-522A-0-00WW-B04
02-03-2019 14:29:01 SW model : 00WW
02-03-2019 14:29:01 build number : B04
02-03-2019 14:29:01 hardware version : 5.0
02-03-2019 14:29:01 RF band id : 
02-03-2019 14:29:01 _850_900_1800_1900^W_1_2_4_5_8^L_2_3_4_7_12_17_28_38
02-03-2019 14:29:01 chip version : none
02-03-2019 14:29:02 MCP info : none
02-03-2019 14:29:02 EMMC version : Hynix 5.1 16GB
02-03-2019 14:29:02 secure : yes
02-03-2019 14:29:02 Bootloader type : commercial
02-03-2019 14:29:02 Download size : 00000511 mB
02-03-2019 14:29:03 Security version : 0004
02-03-2019 14:29:03 Challenge : cc166943fbc30eaaae22ecc7695dbb5788fc0caf
02-03-2019 14:29:04 Waiting for calculation process ...
02-03-2019 14:29:05 server error: No credits left.
02-03-2019 14:29:05 FATAL ERROR: server error: No server found.
02-03-2019 14:29:06 Elapsed: 4 secs.
02-03-2019 14:30:12 SERVER CREDITS LEFT/USED: 0/20
02-03-2019 14:30:12 Elapsed: 2 secs.
I press Service, type IMEI and press write ...

And make MAC Adress Change for the same number WTF
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Old 03-04-2019, 17:00   #5 (permalink)
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1.
you using OUTDATED NTool version.

2.
http://forum.gsmhosting.com/vbb/f105.../#post13531493
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Old 03-04-2019, 18:26   #6 (permalink)
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OK but the tool dont have to take Credits for doing nothing ... thats its not ok ...

In any of the version of the program
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Old 03-05-2019, 10:50   #7 (permalink)
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why credits were taken for nothing ?
you pressed service and you received service.
it is paid procedure.

it is not NTool problem, that you did not read news and not know how to use tool.

by the way, you can flash/service this phone without credits now, but you need to have positive balance on account.
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Old 03-05-2019, 15:49   #8 (permalink)
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Yes, i know i have made a lot of phones.
But for next actualization you should put a warning or make mark to justo do one operation

I dint want to change MAC adress i just want to Imei Repair... and the program dint do that so... why take the credits ...
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Old 03-05-2019, 17:35   #9 (permalink)
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Because YOU use old nTool version that got bug that all.
Next time use newest version if you want do all without problem that all.
Now you got 2 option repair IMEI and back to org. MAC address or just back to org. MAC address.
That all.
Credit taken can do with this phone what you want everything for free if you got more then 0 credits on account.
Credits taken because everything in service tab is payable every connect to server on same IMEI first time need credits.
That this software work, you write that you do lots phones before then you should know this.
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To get Instant help use "search" & follow "sticky thread"..!!!
By respecting/following forum rules,You will be respected .!
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Old 03-05-2019, 17:44   #10 (permalink)
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Quote:
Originally Posted by wgmmmx1 View Post
Because YOU use old nTool version that got bug that all.
Next time use newest version if you want do all without problem that all.
Now you got 2 option repair IMEI and back to org. MAC address or just back to org. MAC address.
That all.
Credit taken can do with this phone what you want everything for free if you got more then 0 credits on account.
Credits taken because everything in service tab is payable every connect to server on same IMEI first time need credits.
That this software work, you write that you do lots phones before then you should know this.
Yes so my fault is that a program for i pay credits for make operation is bug... ITS MY FAULT
I install the newer version and dont have the option for make ONLY ONE OPERATION
Like i said ... I wirte a imei and the program rewrite the same MAC ADRESS that the phone already HAVE ... so what do the program? Nothing just rewrite the same MAC
I dont wnat everhitng free i paid the credits is your program that make bugs on operation I PAID

Take the credits, i already make another purchase ... i dont care but take the advice... make option for make only a single operation and dont let the program make decisions i dint want

I paid for that bug, take the money maybe you will need for making much better work
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Old 03-06-2019, 10:35   #11 (permalink)
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i have same problem with ntool credit gone and phone not done pls help RUNNING NTool 0.045
Code:
SERVER CREDITS LEFT/USED: 0/20
Elapsed: 0 secs.
PLEASE CONNECT POWERED OFF PHONE
PHONE "E1MGAP27B0413038" CONNECTED
Project : E1M
model : E1A
sub_model : none
software version : E1M-037C-0-00WW-B03
SW model : 00WW
build number : B03
hardware version : 3.0
RF band id : 
_850_900_1800_1900^W_1_2_5_8^L_1_3_5_7_8_20_28_38_40
chip version : none
MCP info : none
EMMC version : Hynix 5.1 8GB
SIM : 2
secure : yes
Bootloader type : commercial
Download size : 00000250 mB
Security version : 0004
Challenge : 48ed1dece16c649ed3a84009d859e8358d2a443a
Waiting for calculation process ...
server error: No credits left.
FATAL ERROR: server error: No server found.
Elapsed: 2 secs.

Last edited by the_laser; 03-06-2019 at 12:52.
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Old 03-06-2019, 12:51   #12 (permalink)
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Quote:
Originally Posted by soulsearching View Post
...
SERVICE operation always writing MAC, BT ADDR, IMEI1, IMIE2
it is not bug, it is intended behaviour and it will not be changed.
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Old 03-06-2019, 12:54   #13 (permalink)
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Quote:
Originally Posted by blinkz222 View Post
i have same problem with ntool credit gone and phone not done pls help RUNNING NTool 0.045
Code:
SERVER CREDITS LEFT/USED: 0/20
Elapsed: 0 secs.
Waiting for calculation process ...
server error: No credits left.
FATAL ERROR: server error: No server found.
Elapsed: 2 secs.

1.
i can not see any credits usage

2.
if phone was once serviced/flashed using NTool, any subsequent operation are free, all you need - account with positive balance.
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Old 03-06-2019, 16:12   #14 (permalink)
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Quote:
Originally Posted by the_laser View Post
1.
i can not see any credits usage

2.
if phone was once serviced/flashed using NTool, any subsequent operation are free, all you need - account with positive balance.
This image I had 10 credit
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Old 03-07-2019, 01:18   #15 (permalink)
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in fact, account have zero credits.

Last edited by the_laser; 03-07-2019 at 12:20.
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