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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > NTool by Setool Team


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Old 07-08-2021, 21:41   #1 (permalink)
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NTool Disconnect Problem


NTool Disconnect Problem
hi bro...
I have problem with NTool when i try service option
interface turn red color then shuts down
any solution???
logs:
Code:
 RUNNING NOKIA Tool 0.060
 CARD SERIAL: 10000542 [0117]
 PLEASE CONNECT POWERED OFF PHONE
 PHONE "NB1GAD1792804519" CONNECTED
 Project : NB1
 Security version : 0004
 model : NB1
 sub_model : none
 software version : NB1-515K-0-00WW-B01
 SW model : 00WW
 build number : B01
 hardware version : 3.1
 RF band id : G_850_900_1800_1900^W_1_2_4_5_8^L_1_2_3_4_5_7_8_
 secure : yes
 Bootloader type : commercial
 Download size : 00000512 mB
 Security version : 0004
 Challenge : 29014C0F38EEEA3622E911C64C05B31D0089AF2B
 Waiting for calculation process ...
 RESPONSE: "SUCCESS" [256]
 BOOTLOADER AUTH PASSED
 Flash "NB1-0-484E-00WW-abl_servicezip" to "abl_a"
 Flash "NB1-0-484E-xbl_servicezip" to "xbl_a"
 Flash "NB1-0-484E-00WW-abl_servicezip" to "abl_b"
 Flash "NB1-0-484E-xbl_servicezip" to "xbl_b"
 PHONE "NB1GAD1792804519" REMOVED
 PHONE "NB1GAD1792804519" CONNECTED
 Perform AUTH routine
 Security version : 0004
 Project : NB1
 UID : BC786776B138CC7D2AF8F1F16BB3D07B2D957B90
 Waiting for calculation process ...
 RESPONSE: "SUCCESS" [256]
 SERVICE AUTH PASSED
 Flash "NB1-0-484E-00WW-ablelf" to "abl_a"
 Flash "NB1-0-484E-xblelf" to "xbl_a"
 REBOOT TO FACTORY MODE ...
 FATAL ERROR: STOPPED BY USER
 Elapsed: 146 secs.

Last edited by the_laser; 07-09-2021 at 14:34.
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Old 07-09-2021, 14:34   #2 (permalink)
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Default windows 10 driver for EasyBox cardreader ( alcor based ) is faulty and it will break Nokia tool "Service" function for smartphones -
Nokia tool will be forcible closed during SERVICE operation while phone reboot to factory mode.

solution :
install this cardreader drivers :

https://support.lenovo.com/ru/en/dow...-thinkpad-x250
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Old 07-09-2021, 20:46   #3 (permalink)
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Quote:
Originally Posted by the_laser View Post
Default windows 10 driver for EasyBox cardreader ( alcor based ) is faulty and it will break Nokia tool "Service" function for smartphones -
Nokia tool will be forcible closed during SERVICE operation while phone reboot to factory mode.

solution :
install this cardreader drivers :
Thank you bro... I tried to install the alcor drivers and same problem
My problem Fixed by replacing the card reader
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Old 07-10-2021, 18:44   #4 (permalink)
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then you had not alcor-based reader ...
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