alcatel ot6125f unlock fail [Answered] - GSM-Forum

a65333002 · 03-16-2022, 11:49

Selected model: Alcatel UNKNOWN
Operation: Unlock network
Software version: 3.0

Host Power Off... OK
Switch virtual port to USB... OK
Connect Type-C to BOX... OK
Host Power On... OK
Connect phone to BOX in BROM mode
Wait for device... OK
Read usbhost speed... HIGH
Read Device Descriptor...
Get VID/PID...0E8D/0003
Send start cmd... OK
Get HW code from device... 0766
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6765]
Get sec config... OK [000000E7]
Active sec flags: [SBC SLA DAA]
Advanced Bypass Security... OK
Disconnect virtual port... OK
Connect Type-C to HUB... OK
Wait for device connecting... OK
Driver: [MediaTek Inc.,wdm_usb,MediaTek USB Port,usb2ser.sys,3.0.1504.0]
Device found at COM10 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0766
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6765]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0xA3BC3A0E, 0x18EA7177, 0x8928C4B5, 0xC5D655D4
Get Chip ID... [MT6765]
Get SOC ID... [E39C9F373302C698FAF89C4A82D7E88965D2B09E07ACEF275F AD42414AD95AE6]
Get sec config... OK [000000E0]
Load DownloadAgent... OK
Search DA... OK [7]
Send preloader... OK
Start preloader... OK
Check preloader answer... OK
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [BROM]
Get device info... OK
EMMC_ID: 0xF40122426977696E2010A65C92B158B7
Load EMI from phone... OK
Parse EMI config... OK
Init EXT RAM... OK
Send 2nd DA... OK
Get device info... OK
EMMC INFO:
EMMC_ID : 0xF40122426977696E2010A65C92B158B7
EMMC_BOOT1: 0x0000400000 (4.00Mb)
EMMC_BOOT2: 0x0000400000 (4.00Mb)
EMMC_RPMB : 0x0000400000 (4.00Mb)
EMMC_USER : 0x0E6A000000 (57.66Gb)
RAM INFO:
INT_SRAM: 0x000003A000 (232.00Kb)
EXT_RAM : 0x0100000000 (4.00Gb)
Check USB status... USB_HIGH_SPEED
Read partitions info from phone... OK
Check A/B state... OK [A]
Read product info... OK
Product Manufacturer : TCL
Product Board : hongkong
Board Platform : MT6765
Build ID : RP1A.200720.011
Build Date : Mon Sep 6 17:59:13 CST 2021
Display ID : RP1A.200720.011 release-keys
Security Patch : 2021-09-05
Version SDK : 30
Version Release : 11
Version Codename : REL
Firmware Version : 9MBA
Read security partition from phone... OK
Read security files... OK
Read security files... OK
Read lock info... error(4)
there is backup without userdata

https://mega.nz/file/y1pkVQiB#5yJQNe...JUGKLzfNm6QAMQ

Z3X · 03-16-2022, 12:03

Thanks for report, we will add it.

Z3X · 03-16-2022, 13:02

Select OT5061K and try. Post result.

a65333002 · 03-16-2022, 15:42

Quote:

Originally Posted by Z3X

Select OT5061K and try. Post result.

Selected model: Alcatel 5061K (Alcatel 3X (2020))
Operation: Unlock network
Software version: 3.0

Host Power Off... OK
Switch virtual port to USB... OK
Connect Type-C to BOX... OK
Host Power On... OK
Connect phone to BOX in BROM mode
Wait for device... OK
Read usbhost speed... HIGH
Read Device Descriptor...
Get VID/PID...0E8D/0003
Send start cmd... OK
Get HW code from device... 0766
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6765]
Get sec config... OK [000000E7]
Active sec flags: [SBC SLA DAA]
Advanced Bypass Security... OK
Disconnect virtual port... OK
Connect Type-C to HUB... OK
Wait for device connecting... OK
Driver: [MediaTek Inc.,wdm_usb,MediaTek USB Port,usb2ser.sys,3.0.1504.0]
Device found at COM10 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0766
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6765]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0xA3BC3A0E, 0x18EA7177, 0x8928C4B5, 0xC5D655D4
Get Chip ID... [MT6765]
Get SOC ID... [E39C9F373302C698FAF89C4A82D7E88965D2B09E07ACEF275F AD42414AD95AE6]
Get sec config... OK [000000E0]
Load DownloadAgent... OK
Search DA... OK [7]
Send preloader... OK
Start preloader... OK
Check preloader answer... OK
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [BROM]
Get device info... OK
EMMC_ID: 0xF40122426977696E2010A65C92B158B7
Load EMI from phone... OK
Parse EMI config... OK
Init EXT RAM... OK
Send 2nd DA... OK
Get device info... OK
EMMC INFO:
EMMC_ID : 0xF40122426977696E2010A65C92B158B7
EMMC_BOOT1: 0x0000400000 (4.00Mb)
EMMC_BOOT2: 0x0000400000 (4.00Mb)
EMMC_RPMB : 0x0000400000 (4.00Mb)
EMMC_USER : 0x0E6A000000 (57.66Gb)
RAM INFO:
INT_SRAM: 0x000003A000 (232.00Kb)
EXT_RAM : 0x0100000000 (4.00Gb)
Check USB status... USB_HIGH_SPEED
Read partitions info from phone... OK
Check A/B state... OK [A]
Read product info... OK
Product Manufacturer : TCL
Product Board : hongkong
Board Platform : MT6765
Build ID : RP1A.200720.011
Build Date : Mon Sep 6 17:59:13 CST 2021
Display ID : RP1A.200720.011 release-keys
Security Patch : 2021-09-05
Version SDK : 30
Version Release : 11
Version Codename : REL
Firmware Version : 9MBA
Read security partition from phone... OK
Read security files... OK
Read security files... OK
Read lock info... OK
Read OTP... OK
Write lock info... OK
Write security partition to phone... OK
Network Unlock done!

but phone still locked

Z3X · 03-16-2022, 16:49

Quote:

Originally Posted by a65333002

Selected model: Alcatel 5061K (Alcatel 3X (2020))
Operation: Unlock network
Software version: 3.0

Host Power Off... OK
Switch virtual port to USB... OK
Connect Type-C to BOX... OK
Host Power On... OK
Connect phone to BOX in BROM mode
Wait for device... OK
Read usbhost speed... HIGH
Read Device Descriptor...
Get VID/PID...0E8D/0003
Send start cmd... OK
Get HW code from device... 0766
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6765]
Get sec config... OK [000000E7]
Active sec flags: [SBC SLA DAA]
Advanced Bypass Security... OK
Disconnect virtual port... OK
Connect Type-C to HUB... OK
Wait for device connecting... OK
Driver: [MediaTek Inc.,wdm_usb,MediaTek USB Port,usb2ser.sys,3.0.1504.0]
Device found at COM10 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0766
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6765]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0xA3BC3A0E, 0x18EA7177, 0x8928C4B5, 0xC5D655D4
Get Chip ID... [MT6765]
Get SOC ID... [E39C9F373302C698FAF89C4A82D7E88965D2B09E07ACEF275F AD42414AD95AE6]
Get sec config... OK [000000E0]
Load DownloadAgent... OK
Search DA... OK [7]
Send preloader... OK
Start preloader... OK
Check preloader answer... OK
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [BROM]
Get device info... OK
EMMC_ID: 0xF40122426977696E2010A65C92B158B7
Load EMI from phone... OK
Parse EMI config... OK
Init EXT RAM... OK
Send 2nd DA... OK
Get device info... OK
EMMC INFO:
EMMC_ID : 0xF40122426977696E2010A65C92B158B7
EMMC_BOOT1: 0x0000400000 (4.00Mb)
EMMC_BOOT2: 0x0000400000 (4.00Mb)
EMMC_RPMB : 0x0000400000 (4.00Mb)
EMMC_USER : 0x0E6A000000 (57.66Gb)
RAM INFO:
INT_SRAM: 0x000003A000 (232.00Kb)
EXT_RAM : 0x0100000000 (4.00Gb)
Check USB status... USB_HIGH_SPEED
Read partitions info from phone... OK
Check A/B state... OK [A]
Read product info... OK
Product Manufacturer : TCL
Product Board : hongkong
Board Platform : MT6765
Build ID : RP1A.200720.011
Build Date : Mon Sep 6 17:59:13 CST 2021
Display ID : RP1A.200720.011 release-keys
Security Patch : 2021-09-05
Version SDK : 30
Version Release : 11
Version Codename : REL
Firmware Version : 9MBA
Read security partition from phone... OK
Read security files... OK
Read security files... OK
Read lock info... OK
Read OTP... OK
Write lock info... OK
Write security partition to phone... OK
Network Unlock done!

but phone still locked

Imei presents? Attach please screenshot of lock.

a65333002 · 03-17-2022, 14:30

https://ibb.co/99Pprdv
red bloqueada=network locked

Z3X · 03-17-2022, 15:20

Is it asking for unlock codes?

Z3X · 03-18-2022, 09:47

Hello. Try with 3.2 and post result.

a65333002 · 03-18-2022, 11:35

Quote:

Originally Posted by Z3X

Hello. Try with 3.2 and post result.

Selected model: Alcatel 6125F (Alcatel TCL20E)
Operation: Unlock network
Software version: 3.2

Host Power Off... OK
Switch virtual port to USB... OK
Connect Type-C to BOX... OK
Host Power On... OK
Connect phone to BOX in BROM mode
Wait for device... OK
Read usbhost speed... HIGH
Read Device Descriptor...
Get VID/PID...0E8D/0003
Send start cmd... OK
Get HW code from device... 0766
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6765]
Get sec config... OK [000000E7]
Active sec flags: [SBC SLA DAA]
Advanced Bypass Security... OK
Disconnect virtual port... OK
Connect Type-C to HUB... OK
Wait for device connecting... OK
Driver: [MediaTek Inc.,wdm_usb,MediaTek USB Port,usb2ser.sys,3.0.1504.0]
Device found at COM10 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0766
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6765]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0xA3BC3A0E, 0x18EA7177, 0x8928C4B5, 0xC5D655D4
Get Chip ID... [MT6765]
Get SOC ID... [E39C9F373302C698FAF89C4A82D7E88965D2B09E07ACEF275F AD42414AD95AE6]
Get sec config... OK [000000E0]
Load DownloadAgent... OK
Search DA... OK [7]
Send preloader... OK
Start preloader... OK
Check preloader answer... OK
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [BROM]
Get device info... OK
EMMC_ID: 0xF40122426977696E2010A65C92B158B7
Load EMI from phone... OK
Parse EMI config... OK
Init EXT RAM... OK
Send 2nd DA... OK
Get device info... OK
EMMC INFO:
EMMC_ID : 0xF40122426977696E2010A65C92B158B7
EMMC_BOOT1: 0x0000400000 (4.00Mb)
EMMC_BOOT2: 0x0000400000 (4.00Mb)
EMMC_RPMB : 0x0000400000 (4.00Mb)
EMMC_USER : 0x0E6A000000 (57.66Gb)
RAM INFO:
INT_SRAM: 0x000003A000 (232.00Kb)
EXT_RAM : 0x0100000000 (4.00Gb)
Check USB status... USB_HIGH_SPEED
Read partitions info from phone... OK
Check A/B state... OK [A]
Read product info... OK
Product Manufacturer : TCL
Product Board : hongkong
Board Platform : MT6765
Build ID : RP1A.200720.011
Build Date : Mon Sep 6 17:59:13 CST 2021
Display ID : RP1A.200720.011 release-keys
Security Patch : 2021-09-05
Version SDK : 30
Version Release : 11
Version Codename : REL
Firmware Version : 9MBA
Read security partition from phone... OK
Read security files... OK
Read security files... OK
Read lock info... OK
Read OTP... OK
Write lock info... OK
Write security partition to phone... OK
Network Unlock done!

but still locked
it ask unlock code

Z3X · 04-15-2022, 20:43

Hello. Recheck please with 3.3 and post result.

sucre13 · 05-20-2022, 14:06

the process freezes i tried anyway

Z3X · 05-20-2022, 14:34

Quote:

Originally Posted by sucre13

the process freezes i tried anyway

Hello. Do you tried on another pc?

sucre13 · 05-20-2022, 19:01

If I tried another PC, the same process

LondonTech · 08-16-2022, 12:05

Hello. I have the same phone, same issue.
The process freezes on either write lock info or Read OTP... OK.

Twice it managed to go all the way to 'Network Unlock done!' but phone still asking for Network unlock code on both sim1 and sim2.
Phone in hand ready to test if you need any additional info.

Z3X · 08-16-2022, 12:07

Quote:

Originally Posted by LondonTech

Hello. I have the same phone, same issue.
The process freezes on either write lock info or Read OTP... OK.

Twice it managed to go all the way to 'Network Unlock done!' but phone still asking for Network unlock code on both sim1 and sim2.
Phone in hand ready to test if you need any additional info.

First of all, where are logs?

03-16-2022, 11:49	#1 (permalink)
a65333002 Freak Poster Join Date: Sep 2012 Location: madrid spain Posts: 322 Member: 1815849 Status: Offline Thanks Meter: 17	alcatel ot6125f unlock fail [Answered] Selected model: Alcatel UNKNOWN Operation: Unlock network Software version: 3.0 Host Power Off... OK Switch virtual port to USB... OK Connect Type-C to BOX... OK Host Power On... OK Connect phone to BOX in BROM mode Wait for device... OK Read usbhost speed... HIGH Read Device Descriptor... Get VID/PID...0E8D/0003 Send start cmd... OK Get HW code from device... 0766 Get HW & SW version from device... OK HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00 Detect chip [MT6765] Get sec config... OK [000000E7] Active sec flags: [SBC SLA DAA] Advanced Bypass Security... OK Disconnect virtual port... OK Connect Type-C to HUB... OK Wait for device connecting... OK Driver: [MediaTek Inc.,wdm_usb,MediaTek USB Port,usb2ser.sys,3.0.1504.0] Device found at COM10 [BROM] Open port... OK Send start cmd... OK Get HW code from device... 0766 Get HW & SW version from device... OK HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00 Detect chip [MT6765] Library Version [2] Select platform... OK Init BROM... OK Force Charge... OK Disable WatchDog Timer... OK Reopen port for libver2... OK Get ME ID... OK ME_ID = 0xA3BC3A0E, 0x18EA7177, 0x8928C4B5, 0xC5D655D4 Get Chip ID... [MT6765] Get SOC ID... [E39C9F373302C698FAF89C4A82D7E88965D2B09E07ACEF275F AD42414AD95AE6] Get sec config... OK [000000E0] Load DownloadAgent... OK Search DA... OK [7] Send preloader... OK Start preloader... OK Check preloader answer... OK Send bootloader... OK Start bootloader... OK Wait for answer from bootloader... OK Send SYNC signal... OK Setup device enviroment... OK Setup device parametres... OK Receive DA SYNC signal... OK Set DA parametres... OK Get device connection agent... [BROM] Get device info... OK EMMC_ID: 0xF40122426977696E2010A65C92B158B7 Load EMI from phone... OK Parse EMI config... OK Init EXT RAM... OK Send 2nd DA... OK Get device info... OK EMMC INFO: EMMC_ID : 0xF40122426977696E2010A65C92B158B7 EMMC_BOOT1: 0x0000400000 (4.00Mb) EMMC_BOOT2: 0x0000400000 (4.00Mb) EMMC_RPMB : 0x0000400000 (4.00Mb) EMMC_USER : 0x0E6A000000 (57.66Gb) RAM INFO: INT_SRAM: 0x000003A000 (232.00Kb) EXT_RAM : 0x0100000000 (4.00Gb) Check USB status... USB_HIGH_SPEED Read partitions info from phone... OK Check A/B state... OK [A] Read product info... OK Product Manufacturer : TCL Product Board : hongkong Board Platform : MT6765 Build ID : RP1A.200720.011 Build Date : Mon Sep 6 17:59:13 CST 2021 Display ID : RP1A.200720.011 release-keys Security Patch : 2021-09-05 Version SDK : 30 Version Release : 11 Version Codename : REL Firmware Version : 9MBA Read security partition from phone... OK Read security files... OK Read security files... OK Read lock info... error(4) there is backup without userdata https://mega.nz/file/y1pkVQiB#5yJQNe...JUGKLzfNm6QAMQ

03-16-2022, 12:03	#2 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,933 Member: 706257 Status: Online Thanks Meter: 5,055	Thanks for report, we will add it.

03-16-2022, 13:02	#3 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,933 Member: 706257 Status: Online Thanks Meter: 5,055	Select OT5061K and try. Post result.

03-17-2022, 14:30	#6 (permalink)
a65333002 Freak Poster Join Date: Sep 2012 Location: madrid spain Posts: 322 Member: 1815849 Status: Offline Thanks Meter: 17	https://ibb.co/99Pprdv red bloqueada=network locked

03-17-2022, 15:20	#7 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,933 Member: 706257 Status: Online Thanks Meter: 5,055	Is it asking for unlock codes?

03-18-2022, 09:47	#8 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,933 Member: 706257 Status: Online Thanks Meter: 5,055	Hello. Try with 3.2 and post result.

04-15-2022, 20:43	#10 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,933 Member: 706257 Status: Online Thanks Meter: 5,055	Hello. Recheck please with 3.3 and post result.

05-20-2022, 14:06	#11 (permalink)
sucre13 Freak Poster Join Date: Mar 2016 Location: rep dom Posts: 467 Member: 2547059 Status: Offline Thanks Meter: 265	the process freezes i tried anyway

05-20-2022, 19:01	#13 (permalink)
sucre13 Freak Poster Join Date: Mar 2016 Location: rep dom Posts: 467 Member: 2547059 Status: Offline Thanks Meter: 265	If I tried another PC, the same process

08-16-2022, 12:05	#14 (permalink)
LondonTech Freak Poster Join Date: Nov 2013 Location: Europe Posts: 407 Member: 2075739 Status: Offline Sonork: 100.1640499 Thanks Meter: 237	Hello. I have the same phone, same issue. The process freezes on either write lock info or Read OTP... OK. Twice it managed to go all the way to 'Network Unlock done!' but phone still asking for Network unlock code on both sim1 and sim2. Phone in hand ready to test if you need any additional info.