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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Pandora’s box

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Old 12-11-2024, 23:09   #1 (permalink)
Freak Poster
 
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DBY2-W00 Test point


Hi all, do you have a EDL test point for DBY2-xxx please? This device is supported by pandora tool.


thank you
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Old 12-11-2024, 23:40   #2 (permalink)
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test point found - attached


BUT the Pandora tools doesn't support it:


Selected model: Huawei DBY2-L09 (Huawei MatePad Air)
Operation: Reset ID
Software version: 7.9

Waiting for device... OK
Device found at COM109
Port: Qualcomm HS-USB QDLoader 9008
Open port... OK
FireHose initialization... error(2.1)
Attached Images
File Type: jpg dby2_xxx_testpoint.JPG (136.0 KB, 30 views)
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Old 12-12-2024, 00:11   #3 (permalink)
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Selected model: Huawei DBY2-W00 (Huawei MatePad Air)
Operation: Reset ID
Software version: 7.9

Waiting for device... OK
Device found at COM55
Port: Qualcomm HS-USB QDLoader 9008
Open port... OK
Reading device info... OK
Serial Number: 591573414
Sahara ver: 2
OEM PK HASH: 27AB67C3D3A8BA64E564FCD13099F43AAE4715799374407780 0639A5CBA925939BD729C6410F7EAA19AC0E25C9E99174
CPU: SM8350 (Snapdragon 888 4G)
Vendor: Huawei
MSM HW ID: 0019E0E10015006F
SBL SW Ver: 00000000
Prepare loader file... OK
Loader hash: 3ACF22709E988F541F76EBCF1741FFC453A849B5
Loader PK hash: 27AB67C3D3A8BA64E564FCD13099F43AAE4715799374407780 0639A5CBA925939BD729C6410F7EAA19AC0E25C9E99174
Loader version: 6.5
Sending loader... OK
FireHose initialization... OK
Detecting memory type... error(2.FFFFFFFF.FFFFFFFF)
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Old 12-12-2024, 09:23   #4 (permalink)
Z3X
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Hello. Set storage type ufs and post result.
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Old 12-12-2024, 21:19   #5 (permalink)
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Quote:
Originally Posted by Z3X View Post
Hello. Set storage type ufs and post result.

hello result is still same


Selected model: Huawei DBY2-W00 (Huawei MatePad Air)
Operation: Reset ID
Software version: 7.9

Waiting for device... OK
Device found at COM55
Port: Qualcomm HS-USB QDLoader 9008
Open port... OK
Reading device info... OK
Serial Number: 591573414
Sahara ver: 2
OEM PK HASH: 27AB67C3D3A8BA64E564FCD13099F43AAE4715799374407780 0639A5CBA925939BD729C6410F7EAA19AC0E25C9E99174
CPU: SM8350 (Snapdragon 888 4G)
Vendor: Huawei
MSM HW ID: 0019E0E10015006F
SBL SW Ver: 00000000
Prepare loader file... OK
Loader hash: 3ACF22709E988F541F76EBCF1741FFC453A849B5
Loader PK hash: 27AB67C3D3A8BA64E564FCD13099F43AAE4715799374407780 0639A5CBA925939BD729C6410F7EAA19AC0E25C9E99174
Loader version: 6.5
Sending loader... OK
FireHose initialization... OK
Detecting memory type... error(2.FFFFFFFF.FFFFFFFF)
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Old 12-13-2024, 21:45   #6 (permalink)
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Any hints please? I need the feedback for customer
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Old 12-13-2024, 23:02   #7 (permalink)
Z3X
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We will check this issue.
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Old 02-16-2025, 21:51   #8 (permalink)
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Quote:
Originally Posted by Z3X View Post
We will check this issue.

Hello, any progress here? tested with 7.12 and it is still same. I would say model is not supported at all.
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Old 02-16-2025, 23:01   #9 (permalink)
Z3X
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Quote:
Originally Posted by MaClaud1 View Post
Hello, any progress here? tested with 7.12 and it is still same. I would say model is not supported at all.
7.14 latest version. Try to connect and post log.
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Old 02-17-2025, 20:34   #10 (permalink)
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Quote:
Originally Posted by Z3X View Post
7.14 latest version. Try to connect and post log.

Still same issue even with 7.14. Same problem for storage type eMMC/UFS/Auto


Selected model: Huawei DBY2-W00 (Huawei MatePad Air)
Operation: Reset ID
Software version: 7.14

Waiting for device... OK
Device found at COM55
Port: Qualcomm HS-USB QDLoader 9008
Open port... OK
Reading device info... OK
Serial Number: 591573414
Sahara ver: 2
OEM PK HASH: 27AB67C3D3A8BA64E564FCD13099F43AAE4715799374407780 0639A5CBA925939BD729C6410F7EAA19AC0E25C9E99174
CPU: SM8350 (Snapdragon 888 4G)
Vendor: Huawei
MSM HW ID: 0019E0E10015006F
SBL SW Ver: 00000000
Prepare loader file... OK
Loader hash: 3ACF22709E988F541F76EBCF1741FFC453A849B5
Loader PK hash: 27AB67C3D3A8BA64E564FCD13099F43AAE4715799374407780 0639A5CBA925939BD729C6410F7EAA19AC0E25C9E99174
Loader version: 6.5
Sending loader... OK
FireHose initialization... OK
Detecting memory type... error(2.FFFFFFFF.FFFFFFFF)
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The Following 2 Users Say Thank You to MaClaud1 For This Useful Post:
Old 02-18-2025, 00:29   #11 (permalink)
Z3X
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Quote:
Originally Posted by MaClaud1 View Post
Still same issue even with 7.14. Same problem for storage type eMMC/UFS/Auto


Selected model: Huawei DBY2-W00 (Huawei MatePad Air)
Operation: Reset ID
Software version: 7.14

Waiting for device... OK
Device found at COM55
Port: Qualcomm HS-USB QDLoader 9008
Open port... OK
Reading device info... OK
Serial Number: 591573414
Sahara ver: 2
OEM PK HASH: 27AB67C3D3A8BA64E564FCD13099F43AAE4715799374407780 0639A5CBA925939BD729C6410F7EAA19AC0E25C9E99174
CPU: SM8350 (Snapdragon 888 4G)
Vendor: Huawei
MSM HW ID: 0019E0E10015006F
SBL SW Ver: 00000000
Prepare loader file... OK
Loader hash: 3ACF22709E988F541F76EBCF1741FFC453A849B5
Loader PK hash: 27AB67C3D3A8BA64E564FCD13099F43AAE4715799374407780 0639A5CBA925939BD729C6410F7EAA19AC0E25C9E99174
Loader version: 6.5
Sending loader... OK
FireHose initialization... OK
Detecting memory type... error(2.FFFFFFFF.FFFFFFFF)
We will try to find this phone and fix this error.
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