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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Pandora’s box

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Old 10-16-2023, 12:48   #1 (permalink)
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nokia ta-1424 after try to unlock network not start only fast boot mode


Host Power Off... OK
Switch virtual port to NONE... OK
Connect Type-C to NONE... OK
Connect phone to [PC]
Connect phone in BROM mode. Use volume key buttons or testpoint.
Waiting for device... OK
Device found at COM9
Port: USB\VID_1782&PID_4D00\6&34528121&0&2
Driver: [Spreadtrum Communication Inc.,SciU2S,SCI USB2Serial,SciU2S.sys,1.5.6.1]
Port type: BROM
Connecting to device... OK
Selected processor: SC9863A_64
Load files... (universal) OK
Connect preloader 1... OK
Connect preloader 2... OK
Connect loader 1... OK
Connect loader 2... OK
Serial Number: P290731171002091
Read partitions info... OK
Checking A/B state... OK [B]
Read product info... [EXT4] ... OK
Product Brand : Nokia
Product Manufacturer : HMD Global
Product Model : Nokia C21 Plus
Product Device : HPE
Product Board : Hope
Board Platform : sp9863a
Build ID : RP1A.201005.001
Build Date : Mon Sep 4 10:58:26 UTC 2023
Display ID : 00WW_1_270_SP02
Security Patch : 2023-09-05
Version SDK : 30
Version Release : 11
Version Codename : REL
Firmware Version : 36135
Userdata FS Type : F2FS
Check security state... OK [1]
Unlock bootloader... error(5)


Selected model: Nokia TA-1424 (Nokia C21 Plus)
Operation: Unlock network
Software version: 5.13
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Old 10-16-2023, 12:58   #2 (permalink)
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phone was new now not start only go to fastboot mode please i need help urgent
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Old 10-16-2023, 12:58   #3 (permalink)
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phone was new now not start only go to fastboot mode please i need help urgent
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Old 10-16-2023, 13:14   #4 (permalink)
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i try wipe data not work i try to relock bootloader then wipe data not work please help
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Old 10-16-2023, 13:34   #5 (permalink)
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Join Date: Feb 2010
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Host Power Off... OK
Switch virtual port to NONE... OK
Connect Type-C to NONE... OK
Connect phone to [PC]
Connect phone in BROM mode. Use volume key buttons or testpoint.
Waiting for device... OK
Device found at COM9
Port: USB\VID_1782&PID_4D00\6&34528121&0&2
Driver: [Spreadtrum Communication Inc.,SciU2S,SCI USB2Serial,SciU2S.sys,1.5.6.1]
Port type: BROM
Connecting to device... OK
Selected processor: SC9863A_64
Load files... (universal) OK
Connect preloader 1... OK
Connect preloader 2... OK
Connect loader 1... OK
Connect loader 2... OK
Serial Number: P290731171002091
Read partitions info... OK
Checking A/B state... OK [B]
Read product info... [EXT4] ... OK
Product Brand : Nokia
Product Manufacturer : HMD Global
Product Model : Nokia C21 Plus
Product Device : HPE
Product Board : Hope
Board Platform : sp9863a
Build ID : RP1A.201005.001
Build Date : Mon Sep 4 10:58:26 UTC 2023
Display ID : 00WW_1_270_SP02
Security Patch : 2023-09-05
Version SDK : 30
Version Release : 11
Version Codename : REL
Firmware Version : 36135
Userdata FS Type : F2FS
Formatting "userdata" partition... OK
Formatting "cache" partition... OK
Formatting "metadata" partition... OK
Creating default filesystems... [CACHE: EXT4] ... [USERDATA: F2FS] ... error(1.0)


Selected model: Nokia TA-1424 (Nokia C21 Plus)
Operation: Wipe Data
Software version: 5.13
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Old 10-16-2023, 13:36   #6 (permalink)
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i cant find firmware to flash phone please any help
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Old 10-16-2023, 13:49   #7 (permalink)
Z3X
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Hello. Restore backup and reflash phone.
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Old 10-16-2023, 13:53   #8 (permalink)
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i cant restore backup and i dont have flash file i search for flash file for ta-1424 but i cant find
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Old 10-16-2023, 13:54   #9 (permalink)
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i dont have backup file
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Old 10-16-2023, 14:01   #10 (permalink)
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Host Power Off... OK
Switch virtual port to NONE... OK
Connect Type-C to NONE... OK
Connect phone to [PC]
Connect phone in BROM mode. Use volume key buttons or testpoint.
Waiting for device... OK
Device found at COM7
Port: USB\VID_1782&PID_4D00\6&158D80E5&0&2
Driver: [Spreadtrum Communication Inc.,SciU2S,SCI USB2Serial,SciU2S.sys,1.5.6.1]
Port type: BROM
Connecting to device... OK
Selected processor: SC9863A_64
Load files... (universal) OK
Connect preloader 1... OK
Connect preloader 2... OK
Connect loader 1... OK
Connect loader 2... OK
Serial Number: P290731171002091
Read partitions info... OK
Checking A/B state... OK [B]
Read product info... [EXT4] ... OK
Product Brand : Nokia
Product Manufacturer : HMD Global
Product Model : Nokia C21 Plus
Product Device : HPE
Product Board : Hope
Board Platform : sp9863a
Build ID : RP1A.201005.001
Build Date : Mon Sep 4 10:58:26 UTC 2023
Display ID : 00WW_1_270_SP02
Security Patch : 2023-09-05
Version SDK : 30
Version Release : 11
Version Codename : REL
Firmware Version : 36135
Userdata FS Type : F2FS
Restore partition "miscdata"... error


Selected model: Nokia TA-1424 (Nokia C21 Plus)
Operation: Restore From Backup
Software version: 5.13
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Old 10-16-2023, 14:09   #11 (permalink)
Z3X
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Delete spd drivers and install from pandora box folder. Then repeat.
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Old 10-16-2023, 14:13   #12 (permalink)
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what to repeat unlock?
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Old 10-16-2023, 14:18   #13 (permalink)
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do pandora box make backup itself before when press network unlock?
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Old 10-16-2023, 15:06   #14 (permalink)
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Join Date: Feb 2010
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Host Power Off... OK
Switch virtual port to NONE... OK
Connect Type-C to HUB... OK
Host Power On... OK
Connect phone to [BOX or PC]
Connect phone in BROM mode. Use volume key buttons or testpoint.
Waiting for device... OK
Device found at COM7
Port: USB\VID_1782&PID_4D00\7&2CD7B29F&1&2
Driver: [UNISOC Communications Inc.,sprdvcom,SPRD U2S Diag,sprdvcom.sys,4.19.38.134]
Port type: BROM
Connecting to device... OK
Selected processor: SC9863A_64
Load files... (universal) OK
Connect preloader 1... OK
Connect preloader 2... OK
Connect loader 1... OK
Connect loader 2... OK
Serial Number: P290731171002091
Read partitions info... OK
Checking A/B state... OK [B]
Read product info... [EXT4] ... OK
Product Brand : Nokia
Product Manufacturer : HMD Global
Product Model : Nokia C21 Plus
Product Device : HPE
Product Board : Hope
Board Platform : sp9863a
Build ID : RP1A.201005.001
Build Date : Mon Sep 4 10:58:26 UTC 2023
Display ID : 00WW_1_270_SP02
Security Patch : 2023-09-05
Version SDK : 30
Version Release : 11
Version Codename : REL
Firmware Version : 36135
Userdata FS Type : F2FS
Check security state... OK [1]
Unlock bootloader... OK
Patch modem check... OK
Patch data... OK
Load NVD... OK
Unlock... OK
Save NVD... OK
Done!
If your phone after this operation keeps rebooting - use wipe data option.

Selected model: Nokia TA-1424 (Nokia C21 Plus)
Operation: Unlock network
Software version: 5.13


not starting only go on fastboot mode
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Old 10-16-2023, 15:06   #15 (permalink)
No Life Poster
 
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Join Date: Feb 2010
Location: Macedonia
Age: 50
Posts: 1,793
Member: 1246981
Status: Offline
Sonork: 100.1590424
Thanks Meter: 347
Host Power Off... OK
Switch virtual port to NONE... OK
Connect Type-C to HUB... OK
Host Power On... OK
Connect phone to [BOX or PC]
Connect phone in BROM mode. Use volume key buttons or testpoint.
Waiting for device... OK
Device found at COM7
Port: USB\VID_1782&PID_4D00\7&2CD7B29F&1&2
Driver: [UNISOC Communications Inc.,sprdvcom,SPRD U2S Diag,sprdvcom.sys,4.19.38.134]
Port type: BROM
Connecting to device... OK
Selected processor: SC9863A_64
Load files... (universal) OK
Connect preloader 1... OK
Connect preloader 2... OK
Connect loader 1... OK
Connect loader 2... OK
Serial Number: P290731171002091
Read partitions info... OK
Checking A/B state... OK [B]
Read product info... [EXT4] ... OK
Product Brand : Nokia
Product Manufacturer : HMD Global
Product Model : Nokia C21 Plus
Product Device : HPE
Product Board : Hope
Board Platform : sp9863a
Build ID : RP1A.201005.001
Build Date : Mon Sep 4 10:58:26 UTC 2023
Display ID : 00WW_1_270_SP02
Security Patch : 2023-09-05
Version SDK : 30
Version Release : 11
Version Codename : REL
Firmware Version : 36135
Userdata FS Type : F2FS
Check security state... OK [1]
Unlock bootloader... OK
Patch modem check... OK
Patch data... OK
Load NVD... OK
Unlock... OK
Save NVD... OK
Done!
If your phone after this operation keeps rebooting - use wipe data option.

Selected model: Nokia TA-1424 (Nokia C21 Plus)
Operation: Unlock network
Software version: 5.13


not starting only go on fastboot mode
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