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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Pandora’s box

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Old 10-16-2023, 15:10   #16 (permalink)
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Selected model: Nokia TA-1424 (Nokia C21 Plus)
Operation: Wipe Data
Software version: 5.13
There is a risk of data loss.
This procedure will erase all User Data
Make sure that you have a backup created. Continue? YES

Host Power Off... OK
Switch virtual port to NONE... OK
Connect Type-C to HUB... OK
Host Power On... OK
Connect phone to [BOX or PC]
Connect phone in BROM mode. Use volume key buttons or testpoint.
Waiting for device... OK
Device found at COM7
Port: USB\VID_1782&PID_4D00\7&2CD7B29F&1&2
Driver: [UNISOC Communications Inc.,sprdvcom,SPRD U2S Diag,sprdvcom.sys,4.19.38.134]
Port type: BROM
Connecting to device... OK
Selected processor: SC9863A_64
Load files... (universal) OK
Connect preloader 1... OK
Connect preloader 2... OK
Connect loader 1... OK
Connect loader 2... OK
Serial Number: P290731171002091
Read partitions info... OK
Checking A/B state... OK [B]
Read product info... [EXT4] ... OK
Product Brand : Nokia
Product Manufacturer : HMD Global
Product Model : Nokia C21 Plus
Product Device : HPE
Product Board : Hope
Board Platform : sp9863a
Build ID : RP1A.201005.001
Build Date : Mon Sep 4 10:58:26 UTC 2023
Display ID : 00WW_1_270_SP02
Security Patch : 2023-09-05
Version SDK : 30
Version Release : 11
Version Codename : REL
Firmware Version : 36135
Userdata FS Type : F2FS
Formatting "userdata" partition... OK
Formatting "cache" partition... OK
Formatting "metadata" partition... OK
Creating default filesystems... [CACHE: EXT4] ... [USERDATA: F2FS] ... OK
Done!


same problem only fastboot mode
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Old 10-16-2023, 15:28   #17 (permalink)
Z3X
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Im already answered what to do - restore backup and flash phone.
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Old 10-16-2023, 15:30   #18 (permalink)
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can i flash with 1433 firmware from your support? and i dont have backup from this phone
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Old 10-16-2023, 17:24   #19 (permalink)
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i restore UNLOCK_BACKUP_P290731171002091_(2023-10-16_13-41-30) misc file but no succes same problem exist fastboot mode only not start phone
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Old 10-16-2023, 17:29   #20 (permalink)
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I think no, search firmware for you model.
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Old 10-16-2023, 17:41   #21 (permalink)
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i search but i cant find firmware can you help me ?
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Old 10-16-2023, 20:08   #22 (permalink)
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Quote:
Originally Posted by trenac View Post
i search but i cant find firmware can you help me ?
All avaible firmwares that we have stored in download tab.
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Old 10-16-2023, 20:50   #23 (permalink)
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i flashed phone now phone starting but still locked when i insert simcard say network permanently locked i unlock again then same situation phone not start go again in fastboot mode
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Old 10-16-2023, 20:50   #24 (permalink)
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i flashed phone now phone starting but still locked when i insert simcard say network permanently locked i unlock again then same situation phone not start go again in fastboot mode
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Old 10-17-2023, 08:03   #25 (permalink)
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Quote:
Originally Posted by trenac View Post
i flashed phone now phone starting but still locked when i insert simcard say network permanently locked i unlock again then same situation phone not start go again in fastboot mode
Currently we dont have solution for this.
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Old 04-20-2024, 13:53   #26 (permalink)
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Quote:
Originally Posted by trenac View Post
i flashed phone now phone starting but still locked when i insert simcard say network permanently locked i unlock again then same situation phone not start go again in fastboot mode
link fw please nokia ta1424 firmware
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Old 02-14-2025, 17:03   #27 (permalink)
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Connect phone in BROM mode. Use volume key buttons or testpoint.
Waiting for device... OK
Device found at COM17
Port: USB\VID_1782&PID_4D00\6&25A71A4&0&3
Driver: [DriverCoding Corporation,sprdvcom,SPRD U2S Diag,sprdvcom.sys,2.0.0.108]
Port type: BROM
Connecting to device... OK
Selected processor: SC9863A_64
Load files... (universal) OK
Connect preloader 1... OK
Connect preloader 2... OK
Connect loader 1... OK
Connect loader 2... OK
Serial Number: P290931171001859
Read partitions info... OK
Checking A/B state... OK [A]
Read product info... [EXT4] ... OK
Product Brand : Nokia
Product Manufacturer : HMD Global
Product Model : Nokia C21 Plus
Product Device : HPE
Product Board : Hope
Board Platform : sp9863a
Build ID : RP1A.201005.001
Build Date : Sun Jan 1 16:50:18 UTC 2023
Display ID : 00WW_1_250
Security Patch : 2022-12-05
Version SDK : 30
Version Release : 11
Version Codename : REL
Firmware Version : 38
Userdata FS Type : F2FS
Check security state... OK [1]
Unlock bootloader... error(4)



Selected model: Nokia TA-1424 (Nokia C21 Plus)
Operation: Unlock network
Software version: 7.14
Work ID: 61568529

Mine couldn't unlock... Any help?
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Old 02-14-2025, 17:20   #28 (permalink)
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Quote:
Originally Posted by SAGACITY View Post
Connect phone in BROM mode. Use volume key buttons or testpoint.
Waiting for device... OK
Device found at COM17
Port: USB\VID_1782&PID_4D00\6&25A71A4&0&3
Driver: [DriverCoding Corporation,sprdvcom,SPRD U2S Diag,sprdvcom.sys,2.0.0.108]
Port type: BROM
Connecting to device... OK
Selected processor: SC9863A_64
Load files... (universal) OK
Connect preloader 1... OK
Connect preloader 2... OK
Connect loader 1... OK
Connect loader 2... OK
Serial Number: P290931171001859
Read partitions info... OK
Checking A/B state... OK [A]
Read product info... [EXT4] ... OK
Product Brand : Nokia
Product Manufacturer : HMD Global
Product Model : Nokia C21 Plus
Product Device : HPE
Product Board : Hope
Board Platform : sp9863a
Build ID : RP1A.201005.001
Build Date : Sun Jan 1 16:50:18 UTC 2023
Display ID : 00WW_1_250
Security Patch : 2022-12-05
Version SDK : 30
Version Release : 11
Version Codename : REL
Firmware Version : 38
Userdata FS Type : F2FS
Check security state... OK [1]
Unlock bootloader... error(4)



Selected model: Nokia TA-1424 (Nokia C21 Plus)
Operation: Unlock network
Software version: 7.14
Work ID: 61568529

Mine couldn't unlock... Any help?
Hello. Read write backup working without errors?
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Old 02-14-2025, 20:47   #29 (permalink)
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Quote:
Originally Posted by jadle2013 View Post
link fw please nokia ta1424 firmware
https://mirrors-hmd-1.lolinet.com/fi...fficial/600WW/


b.r.
Alex
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Old 02-15-2025, 18:26   #30 (permalink)
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Quote:
Originally Posted by Z3X View Post
Hello. Read write backup working without errors?
I didn't try that anyway
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