pandora error 5.7 [Answered] - GSM-Forum

sharckis · 09-08-2023, 00:41

Please help me Pandora has an error without a solution, I already uninstalled it and tried it on another PC and it continues the same error I tried with other computers and the same thing happens from the serial repair function to reading partitions

Selected model: Realme RMX2001 (Realme 6/6s)
Operation: Read PTT
Software version: 5.7

Host Power Off... OK
Switch virtual port to USB... OK
Connect Type-C to BOX... OK
Host Power On... OK
Connect phone to [BOX] in BROM mode
Waiting for device... canceled

Selected model: Realme RMX2001 (Realme 6/6s)
Operation: Read PTT
Software version: 5.7

Connect Type-C to NONE... OK
Host Power Off... OK
Connect phone to [PC] in BROM Mode
Waiting for device... OK
Driver: [MediaTek Inc.,usbser,MediaTek USB Port,usbser.sys,10.0.22621.1778]
Device found at COM3 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0813
Get sec config... OK [000000E5]
Active sec flags: [SBC DAA]
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6785]
Install LibUSB... OK
Waiting for device... OK
Open port... OK
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Release testpoint, waiting 2 seconds
Advanced Bypass Security... OK
Waiting for device... OK
Driver: [MediaTek Inc.,usbser,MediaTek USB Port,usbser.sys,10.0.22621.1778]
Device found at COM3 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0813
Get sec config... OK [000000E0]
Active sec flags: []
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6785]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0xA997D933, 0x40F35F78, 0x04860200, 0x642DAD3C
Get Chip ID... [MT6785]
Get SOC ID... [1E2D343CC6109366CE73C9FB6A37229891172F962F62F2568F DCB8C1055A8C2A]
Get sec config... OK [000000E0]
Load DownloadAgent... OK
Search DA... OK [12]
Send preloader... OK
Start preloader... OK
Checking preloader answer... OK
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [BROM]
Get device info... OK
UFS CID (FW VER): MT128GASAO4U21 (0101)
Load EMI from phone... OK
Parse EMI config... OK
Init EXT RAM... OK
Send 2nd DA... OK
Get device info... OK
UFS INFO:
UFS_CID : MT128GASAO4U21
UFS_FWVER : 0101
BLOCK_SIZE: 0x0000001000 (4,00Kb)
UFS_LU0 : 0x0000400000 (4,00Mb)
UFS_LU1 : 0x0000400000 (4,00Mb)
UFS_LU2 : 0x1DCB000000 (119,17Gb)
RAM INFO:
INT_SRAM: 0x0000080000 (512,00Kb)
EXT_RAM : 0x0100000000 (4,00Gb)
Checking USB status... USB_HIGH_SPEED
Read partitions info from phone... OK
Checking A/B state... OK
Read product info... error(8)
Read partition "preloader"... error(1), skip
Read partition "pgpt"... error(1), skip
Read partition "recovery_a"... error(1), skip
Read partition "misc"... error(1), skip
Read partition "para"... error(1), skip
Read partition "opporeserve1"... error(1), skip
Read partition "opporeserve2"... error(1), skip
Read partition "opporeserve3"... error(1), skip
Read partition "oppo_custom"... error(1), skip
Read partition "expdb"... error(1), skip
Read partition "frp"... error(1), skip
Read partition "vbmeta"... error(1), skip
Read partition "vbmeta_system"... error(1), skip
Read partition "vbmeta_vendor"... error(1), skip
Read partition "nvcfg"... error(1), skip
Read partition "nvdata"... error(1), skip
Read partition "md_udc"... error(1), skip
Read partition "metadata"... error(1), skip
Read partition "persist"... error(1), skip
Read partition "protect1"... error(1), skip
Read partition "protect2"... error(1), skip
Read partition "seccfg"... error(1), skip
Read partition "otp"... error(1), skip
Read partition "sec1"... error(1), skip
Read partition "proinfo"... error(1), skip
Read partition "nvram"... error(1), skip
Read partition "md1img"... error(1), skip
Read partition "special_preload"... error(1), skip
Read partition "my_custom"... error(1), skip
Read partition "boot_para"... error(1), skip
Read partition "spmfw"... error(1), skip
Read partition "audio_dsp"... error(1), skip
Read partition "scp1"... error(1), skip
Read partition "scp2"... error(1), skip
Read partition "sspm_1"... error(1), skip
Read partition "sspm_2"... error(1), skip
Read partition "cam_vpu1"... error(1), skip
Read partition "cam_vpu2"... error(1), skip
Read partition "cam_vpu3"... error(1), skip
Read partition "cdt_engineering"... error(1), skip
Read partition "gz1"... error(1), skip
Read partition "gz2"... error(1), skip
Read partition "lk"... error(1), skip
Read partition "lk2"... error(1), skip
Read partition "boot"... error(1), skip
Read partition "logo"... error(1), skip
Read partition "dtbo"... error(1), skip
Read partition "recovery"... error(1), skip
Read partition "tee1"... error(1), skip
Read partition "tee2"... error(1), skip
Read partition "super"... error(1), skip
Read partition "cache"... error(1), skip
Read partition "flashinfo"... error(1), skip
Read partition "sgpt"... error(1), skip
Saved to C:/Program%20Files%20(x86)/Z3X/Pandora/Backup/MTK/Realme_RMX2001%20(Realme%206&6s)/DUMP_PARTITIONS_(2023-9-7_18-19-4)/
Dumping Partitions done!

Z3X · 09-08-2023, 18:22

Hello. Delete mtk drivers and install drivers from pandora box folder, then repeat.

valet00oo008 · 02-03-2025, 05:07

There is another problem right now with version 7.14, When I try to open Pandroa Box it it says, Can't run in Virtual machine, But there is no Virtual machine here: When willyou fix this ?

goudio · 02-07-2025, 13:32

I HAVE SAMME PROBLEM says, Can't run in Virtual machine,

valet00oo008 · 02-08-2025, 10:22

Admin, Developer, Hello, Please change the way the program detects Virtual Machines, It is False detection. I have raised this problem in your forum too, But you stopped replying. Somewhere in the code you need to edit the part which detects Virtual Machine. There is error there

Z3X · 02-08-2025, 13:01

Stopped replying? We answered wait for solution.

valet00oo008 · 02-09-2025, 21:05

OK, because I made payment for the tool and then tried to work with it, and it turns out error. I paid but haven't been able to use the program, You know what I mean, right ? It's like paying for nothing. Hopefully you will fix it in next few days

el-polaco · 02-09-2025, 23:48

Quote:

Originally Posted by valet00oo008

Admin, Developer, Hello, Please change the way the program detects Virtual Machines, It is False detection. I have raised this problem in your forum too, But you stopped replying. Somewhere in the code you need to edit the part which detects Virtual Machine. There is error there

Hello..

Please check hardware profile, maybe found there a virtual machine port, unistall it... I not have any problem with Pandora 7.14, But i never use usb redirector o virtual server.

All Pandora / z3x must be blocked is virtual server is found..

This is me POV

Br

Polaco

valet00oo008 · 02-10-2025, 21:10

I tried two computers today, New, fresh formated, no programs, no ports, Microsoft Surface Laptops. Both error Virtual Machine. If program detects Virtual Machine when there is real computer then it's Program Problem not ports problem

Z3X · 02-10-2025, 22:54

Quote:

Originally Posted by valet00oo008

I tried two computers today, New, fresh formated, no programs, no ports, Microsoft Surface Laptops. Both error Virtual Machine. If program detects Virtual Machine when there is real computer then it's Program Problem not ports problem

We will try to fix this asap.

valet00oo008 · 02-11-2025, 20:11

"try to Fix asap" sounds a bit like "We don't care": When exactly will I be able to use it ? Client is waiting, money is paid, Be more specific or refund the Payment

Z3X · 02-16-2025, 12:56

Quote:

Originally Posted by valet00oo008

I tried two computers today, New, fresh formated, no programs, no ports, Microsoft Surface Laptops. Both error Virtual Machine. If program detects Virtual Machine when there is real computer then it's Program Problem not ports problem

Check your pm, i send you exe for check.

valet00oo008 · 02-16-2025, 19:33

Yes I got the file, I tested it and it worked, I unlocked the device: Hopefully you will fix the next update to use without extra files

09-08-2023, 00:41	#1 (permalink)
sharckis Junior Member Join Date: Dec 2016 Location: Colombia Posts: 33 Member: 2664998 Status: Offline Thanks Meter: 3	pandora error 5.7 [Answered] Please help me Pandora has an error without a solution, I already uninstalled it and tried it on another PC and it continues the same error I tried with other computers and the same thing happens from the serial repair function to reading partitions Selected model: Realme RMX2001 (Realme 6/6s) Operation: Read PTT Software version: 5.7 Host Power Off... OK Switch virtual port to USB... OK Connect Type-C to BOX... OK Host Power On... OK Connect phone to [BOX] in BROM mode Waiting for device... canceled Selected model: Realme RMX2001 (Realme 6/6s) Operation: Read PTT Software version: 5.7 Connect Type-C to NONE... OK Host Power Off... OK Connect phone to [PC] in BROM Mode Waiting for device... OK Driver: [MediaTek Inc.,usbser,MediaTek USB Port,usbser.sys,10.0.22621.1778] Device found at COM3 [BROM] Open port... OK Send start cmd... OK Get HW code from device... 0813 Get sec config... OK [000000E5] Active sec flags: [SBC DAA] Get HW & SW version from device... OK HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00 Detect chip [MT6785] Install LibUSB... OK Waiting for device... OK Open port... OK Library Version [2] Select platform... OK Init BROM... OK Force Charge... OK Disable WatchDog Timer... OK Release testpoint, waiting 2 seconds Advanced Bypass Security... OK Waiting for device... OK Driver: [MediaTek Inc.,usbser,MediaTek USB Port,usbser.sys,10.0.22621.1778] Device found at COM3 [BROM] Open port... OK Send start cmd... OK Get HW code from device... 0813 Get sec config... OK [000000E0] Active sec flags: [] Get HW & SW version from device... OK HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00 Detect chip [MT6785] Library Version [2] Select platform... OK Init BROM... OK Force Charge... OK Disable WatchDog Timer... OK Reopen port for libver2... OK Get ME ID... OK ME_ID = 0xA997D933, 0x40F35F78, 0x04860200, 0x642DAD3C Get Chip ID... [MT6785] Get SOC ID... [1E2D343CC6109366CE73C9FB6A37229891172F962F62F2568F DCB8C1055A8C2A] Get sec config... OK [000000E0] Load DownloadAgent... OK Search DA... OK [12] Send preloader... OK Start preloader... OK Checking preloader answer... OK Send bootloader... OK Start bootloader... OK Wait for answer from bootloader... OK Send SYNC signal... OK Setup device enviroment... OK Setup device parametres... OK Receive DA SYNC signal... OK Set DA parametres... OK Get device connection agent... [BROM] Get device info... OK UFS CID (FW VER): MT128GASAO4U21 (0101) Load EMI from phone... OK Parse EMI config... OK Init EXT RAM... OK Send 2nd DA... OK Get device info... OK UFS INFO: UFS_CID : MT128GASAO4U21 UFS_FWVER : 0101 BLOCK_SIZE: 0x0000001000 (4,00Kb) UFS_LU0 : 0x0000400000 (4,00Mb) UFS_LU1 : 0x0000400000 (4,00Mb) UFS_LU2 : 0x1DCB000000 (119,17Gb) RAM INFO: INT_SRAM: 0x0000080000 (512,00Kb) EXT_RAM : 0x0100000000 (4,00Gb) Checking USB status... USB_HIGH_SPEED Read partitions info from phone... OK Checking A/B state... OK Read product info... error(8) Read partition "preloader"... error(1), skip Read partition "pgpt"... error(1), skip Read partition "recovery_a"... error(1), skip Read partition "misc"... error(1), skip Read partition "para"... error(1), skip Read partition "opporeserve1"... error(1), skip Read partition "opporeserve2"... error(1), skip Read partition "opporeserve3"... error(1), skip Read partition "oppo_custom"... error(1), skip Read partition "expdb"... error(1), skip Read partition "frp"... error(1), skip Read partition "vbmeta"... error(1), skip Read partition "vbmeta_system"... error(1), skip Read partition "vbmeta_vendor"... error(1), skip Read partition "nvcfg"... error(1), skip Read partition "nvdata"... error(1), skip Read partition "md_udc"... error(1), skip Read partition "metadata"... error(1), skip Read partition "persist"... error(1), skip Read partition "protect1"... error(1), skip Read partition "protect2"... error(1), skip Read partition "seccfg"... error(1), skip Read partition "otp"... error(1), skip Read partition "sec1"... error(1), skip Read partition "proinfo"... error(1), skip Read partition "nvram"... error(1), skip Read partition "md1img"... error(1), skip Read partition "special_preload"... error(1), skip Read partition "my_custom"... error(1), skip Read partition "boot_para"... error(1), skip Read partition "spmfw"... error(1), skip Read partition "audio_dsp"... error(1), skip Read partition "scp1"... error(1), skip Read partition "scp2"... error(1), skip Read partition "sspm_1"... error(1), skip Read partition "sspm_2"... error(1), skip Read partition "cam_vpu1"... error(1), skip Read partition "cam_vpu2"... error(1), skip Read partition "cam_vpu3"... error(1), skip Read partition "cdt_engineering"... error(1), skip Read partition "gz1"... error(1), skip Read partition "gz2"... error(1), skip Read partition "lk"... error(1), skip Read partition "lk2"... error(1), skip Read partition "boot"... error(1), skip Read partition "logo"... error(1), skip Read partition "dtbo"... error(1), skip Read partition "recovery"... error(1), skip Read partition "tee1"... error(1), skip Read partition "tee2"... error(1), skip Read partition "super"... error(1), skip Read partition "cache"... error(1), skip Read partition "flashinfo"... error(1), skip Read partition "sgpt"... error(1), skip Saved to C:/Program%20Files%20(x86)/Z3X/Pandora/Backup/MTK/Realme_RMX2001%20(Realme%206&6s)/DUMP_PARTITIONS_(2023-9-7_18-19-4)/ Dumping Partitions done!

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09-08-2023, 18:22	#2 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 18,155 Member: 706257 Status: Online Thanks Meter: 5,765	Hello. Delete mtk drivers and install drivers from pandora box folder, then repeat.

02-03-2025, 05:07	#3 (permalink)
valet00oo008 Junior Member Join Date: Dec 2014 Location: USA Posts: 7 Member: 2319290 Status: Offline Thanks Meter: 0	There is another problem right now with version 7.14, When I try to open Pandroa Box it it says, Can't run in Virtual machine, But there is no Virtual machine here: When willyou fix this ?

02-07-2025, 13:32	#4 (permalink)
goudio No Life Poster Join Date: Jan 2014 Location: africa mali Posts: 1,166 Member: 2098907 Status: Offline Thanks Meter: 154	I HAVE SAMME PROBLEM says, Can't run in Virtual machine,

02-08-2025, 10:22	#5 (permalink)
valet00oo008 Junior Member Join Date: Dec 2014 Location: USA Posts: 7 Member: 2319290 Status: Offline Thanks Meter: 0	Admin, Developer, Hello, Please change the way the program detects Virtual Machines, It is False detection. I have raised this problem in your forum too, But you stopped replying. Somewhere in the code you need to edit the part which detects Virtual Machine. There is error there

02-08-2025, 13:01	#6 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 18,155 Member: 706257 Status: Online Thanks Meter: 5,765	Stopped replying? We answered wait for solution.

02-09-2025, 21:05	#7 (permalink)
valet00oo008 Junior Member Join Date: Dec 2014 Location: USA Posts: 7 Member: 2319290 Status: Offline Thanks Meter: 0	OK, because I made payment for the tool and then tried to work with it, and it turns out error. I paid but haven't been able to use the program, You know what I mean, right ? It's like paying for nothing. Hopefully you will fix it in next few days

02-10-2025, 21:10	#9 (permalink)
valet00oo008 Junior Member Join Date: Dec 2014 Location: USA Posts: 7 Member: 2319290 Status: Offline Thanks Meter: 0	I tried two computers today, New, fresh formated, no programs, no ports, Microsoft Surface Laptops. Both error Virtual Machine. If program detects Virtual Machine when there is real computer then it's Program Problem not ports problem

02-11-2025, 20:11	#11 (permalink)
valet00oo008 Junior Member Join Date: Dec 2014 Location: USA Posts: 7 Member: 2319290 Status: Offline Thanks Meter: 0	"try to Fix asap" sounds a bit like "We don't care": When exactly will I be able to use it ? Client is waiting, money is paid, Be more specific or refund the Payment

02-16-2025, 19:33	#13 (permalink)
valet00oo008 Junior Member Join Date: Dec 2014 Location: USA Posts: 7 Member: 2319290 Status: Offline Thanks Meter: 0	Yes I got the file, I tested it and it worked, I unlocked the device: Hopefully you will fix the next update to use without extra files