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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Pandora’s box


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Old 05-23-2022, 14:26   #1 (permalink)
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realme x7 5g no incoming call after imei repair .... [Answered]


realme x7 5g no incoming call after imei repair ....any solution ?
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Old 05-23-2022, 14:27   #2 (permalink)
Z3X
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Hello. But you can send calls?
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Old 05-23-2022, 14:27   #3 (permalink)
Z3X
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Hello. But you can send calls?
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Old 05-23-2022, 14:30   #4 (permalink)
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yes outgoing ok

yes outgoing ok only incoming not ok sms also not coming
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Old 05-23-2022, 14:43   #5 (permalink)
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yes outgoing ok

yes outgoing ok any solution ? team pls help
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Old 05-23-2022, 15:01   #6 (permalink)
Z3X
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Try to repair on another firmware.
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Old 05-23-2022, 16:22   #7 (permalink)
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if i downgrade firmware then this error

Selected model: Realme RMX3092 (Realme X7 5G)
Operation: Repair
Software version: 3.4

Host Power Off... OK
Switch virtual port to USB... OK
Connect Type-C to BOX... OK
Host Power On... OK
Connect phone to BOX in BROM mode
Wait for device... OK
Read usbhost speed... HIGH
Read Device Descriptor...
Get VID/PID...0E8D/0003
Send start cmd... OK
Get HW code from device... 0996
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6853]
Get sec config... OK [000000E5]
Active sec flags: [SBC DAA]
Advanced Bypass Security... OK
Disconnect virtual port... OK
Connect Type-C to HUB... OK
Wait for device connecting... OK
Driver: [MediaTek Inc.,wdm_usb,MediaTek USB Port,usb2ser.sys,3.0.1504.0]
Device found at COM126 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0996
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6853]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0xA3123112, 0x1E9DA35C, 0x1B8220E7, 0x59EBACAE
Get Chip ID... [MT6853]
Get SOC ID... [FB005D2E7AC20ECF6C999EE60543BC51F359B5F2E30DDF05BB 105651180BD226]
Get sec config... OK [000000E0]
Load DownloadAgent... OK
Search DA... OK [15]
Send preloader... OK
Start preloader... OK
Check preloader answer... OK
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [BROM]
Get device info... OK
UFS CID (FW VER): H9HQ16AECMMDAR (A107)
Load EMI from phone... OK
Parse EMI config... OK
Init EXT RAM... OK
Send 2nd DA... OK
Get device info... OK
UFS INFO:
UFS_CID : H9HQ16AECMMDAR
UFS_FWVER : A107
BLOCK_SIZE: 0x0000001000 (4.00Kb)
UFS_LU0 : 0x0000400000 (4.00Mb)
UFS_LU1 : 0x0000400000 (4.00Mb)
UFS_LU2 : 0x1DCB000000 (119.17Gb)
RAM INFO:
INT_SRAM: 0x0000070000 (448.00Kb)
EXT_RAM : 0x0100000000 (4.00Gb)
Check USB status... USB_HIGH_SPEED
Read partitions info from phone... OK
Check A/B state... OK
Read product info... OK
Product Board : oppo6853
Board Platform : MT6853
Build ID : QP1A.190711.020
Build Date : Mon Jan 18 18:47:39 CST 2021
Security Patch : 2020-12-05
Version SDK : 29
Version Release : 10
Version Codename : REL
Read partition "nvdata"... OK
Read partition "nvram"... OK
Read NVDATA files... OK
Read NVRAM files... OK
Repairing IMEI...
IMEI: 862044+-------
Write IMEI [NVDATA]... OK
Load partiton for patching... OK
Patching CERT... error(ERR_SF_4)
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Old 05-23-2022, 17:02   #8 (permalink)
Z3X
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Use 3.5 version and post result.
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Old 05-24-2022, 06:29   #9 (permalink)
Freak Poster
 
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3.5 same

Selected model: Realme RMX3092 (Realme X7 5G)
Operation: Repair
Software version: 3.5

Host Power Off... OK
Switch virtual port to USB... OK
Connect Type-C to BOX... OK
Host Power On... OK
Connect phone to BOX in BROM mode
Wait for device... OK
Read usbhost speed... HIGH
Read Device Descriptor...
Get VID/PID...0E8D/0003
Send start cmd... OK
Get HW code from device... 0996
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6853]
Get sec config... OK [000000E5]
Active sec flags: [SBC DAA]
Advanced Bypass Security... OK
Disconnect virtual port... OK
Connect Type-C to HUB... OK
Wait for device connecting... OK
Driver: [MediaTek Inc.,wdm_usb,MediaTek USB Port,usb2ser.sys,3.0.1504.0]
Device found at COM126 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0996
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6853]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0xA3123112, 0x1E9DA35C, 0x1B8220E7, 0x59EBACAE
Get Chip ID... [MT6853]
Get SOC ID... [FB005D2E7AC20ECF6C999EE60543BC51F359B5F2E30DDF05BB 105651180BD226]
Get sec config... OK [000000E0]
Load DownloadAgent... OK
Search DA... OK [15]
Send preloader... OK
Start preloader... OK
Check preloader answer... OK
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [BROM]
Get device info... OK
UFS CID (FW VER): H9HQ16AECMMDAR (A107)
Load EMI from phone... OK
Parse EMI config... OK
Init EXT RAM... OK
Send 2nd DA... OK
Get device info... OK
UFS INFO:
UFS_CID : H9HQ16AECMMDAR
UFS_FWVER : A107
BLOCK_SIZE: 0x0000001000 (4.00Kb)
UFS_LU0 : 0x0000400000 (4.00Mb)
UFS_LU1 : 0x0000400000 (4.00Mb)
UFS_LU2 : 0x1DCB000000 (119.17Gb)
RAM INFO:
INT_SRAM: 0x0000070000 (448.00Kb)
EXT_RAM : 0x0100000000 (4.00Gb)
Check USB status... USB_HIGH_SPEED
Read partitions info from phone... OK
Check A/B state... OK
Read product info... OK
Product Board : oppo6853
Board Platform : MT6853
Build ID : QP1A.190711.020
Build Date : Mon Jan 18 18:47:39 CST 2021
Security Patch : 2020-12-05
Version SDK : 29
Version Release : 10
Version Codename : REL
Read partition "nvdata"... OK
Read partition "nvram"... OK
Read NVDATA files... OK
Read NVRAM files... OK
Repairing IMEI...
IMEI 1: 862044054266569
IMEI 2: 862044054266569
Write IMEI [NVDATA]... OK
Load partiton for patching... OK
Patching CERT... error(ERR_SF_4)
Selected model: Realme RMX3092 (Realme X7 5G)
Operation: Repair
Software version: 3.5

Host Power Off... OK
Switch virtual port to USB... OK
Connect Type-C to BOX... OK
Host Power On... OK
Connect phone to BOX in BROM mode
Wait for device... OK
Read usbhost speed... HIGH
Read Device Descriptor...
Get VID/PID...0E8D/0003
Send start cmd... OK
Get HW code from device... 0996
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6853]
Get sec config... OK [000000E5]
Active sec flags: [SBC DAA]
Advanced Bypass Security... OK
Disconnect virtual port... OK
Connect Type-C to HUB... OK
Wait for device connecting... OK
Driver: [MediaTek Inc.,wdm_usb,MediaTek USB Port,usb2ser.sys,3.0.1504.0]
Device found at COM126 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0996
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6853]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0xA3123112, 0x1E9DA35C, 0x1B8220E7, 0x59EBACAE
Get Chip ID... [MT6853]
Get SOC ID... [FB005D2E7AC20ECF6C999EE60543BC51F359B5F2E30DDF05BB 105651180BD226]
Get sec config... OK [000000E0]
Load DownloadAgent... OK
Search DA... OK [15]
Send preloader... OK
Start preloader... OK
Check preloader answer... OK
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [BROM]
Get device info... OK
UFS CID (FW VER): H9HQ16AECMMDAR (A107)
Load EMI from phone... OK
Parse EMI config... OK
Init EXT RAM... OK
Send 2nd DA... OK
Get device info... OK
UFS INFO:
UFS_CID : H9HQ16AECMMDAR
UFS_FWVER : A107
BLOCK_SIZE: 0x0000001000 (4.00Kb)
UFS_LU0 : 0x0000400000 (4.00Mb)
UFS_LU1 : 0x0000400000 (4.00Mb)
UFS_LU2 : 0x1DCB000000 (119.17Gb)
RAM INFO:
INT_SRAM: 0x0000070000 (448.00Kb)
EXT_RAM : 0x0100000000 (4.00Gb)
Check USB status... USB_HIGH_SPEED
Read partitions info from phone... OK
Check A/B state... OK
Read product info... OK
Product Board : oppo6853
Board Platform : MT6853
Build ID : QP1A.190711.020
Build Date : Mon Jan 18 18:47:39 CST 2021
Security Patch : 2020-12-05
Version SDK : 29
Version Release : 10
Version Codename : REL
Read partition "nvdata"... OK
Read partition "nvram"... OK
Read NVDATA files... OK
Read NVRAM files... OK
Repairing IMEI...
IMEI 1: 862044054266569
IMEI 2: 862044054266569
Write IMEI [NVDATA]... OK
Load partiton for patching... OK
Patching CERT... error(ERR_SF_4)
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Old 05-24-2022, 08:10   #10 (permalink)
Z3X
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Read partitions dump (except userdata and cache) and upload it.
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Old 05-24-2022, 10:20   #11 (permalink)
Freak Poster
 
Join Date: Mar 2016
Location: punjab ,india
Posts: 227
Member: 2548878
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here is dump

https://drive.google.com/file/d/114l...ew?usp=sharing
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The Following User Says Thank You to vikas mahajan For This Useful Post:
Old 05-24-2022, 12:50   #12 (permalink)
Freak Poster
 
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any solution ?

any solution ? pls ,..........................................
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Old 05-24-2022, 12:54   #13 (permalink)
Z3X
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We will review your case and reply here when solution fix will be released.
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Old 06-06-2022, 02:51   #14 (permalink)
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realme x7 5g no incoming call after imei repair .... [Answered]

My pandora box showing unknown device on pc now ? Change 3 computers
Is it a harware failure In 20 days ?


Sent from my iPhone using Tapatalk
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Old 06-06-2022, 07:24   #15 (permalink)
Z3X
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Quote:
Originally Posted by vikas mahajan View Post
My pandora box showing unknown device on pc now ? Change 3 computers
Is it a harware failure In 20 days ?


Sent from my iPhone using Tapatalk
Hello. Do you tried another pc-box cable?
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