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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Pandora’s box

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Old 03-22-2023, 15:26   #1 (permalink)
Freak Poster
 
Join Date: Sep 2015
Location: Lombok
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RMX3690 IMEI repair failed [Answered]


Selected model: Realme RMX3690 (C30s)
Operation: Repair
Software version: 4.8

Host Power Off... OK
Switch virtual port to NONE... OK
Connect Type-C to HUB... OK
Host Power On... OK
Waiting for device... OK
Device found at COM43
Port: USB\VID_1782&PID_4D00\8&1690D1FE&0&2
Driver: [UNISOC Communications Inc.,sprdvcom,SPRD U2S Diag,sprdvcom.sys,4.19.38.134]
Connecting to device... OK
Selected processor: SC9863A_64
Load files... OK
Connect preloader 1... OK
Connect preloader 2... OK
Connect loader 1... OK
Connect loader 2... OK
Serial Number: 002269A02A27312030004827
Read partitions info... OK
Checking A/B state... OK [A]
Read product info... error(6)
Load NVD... OK
Read IMEI... OK
Current IMEI:
IMEI 1: 862412060519786
IMEI 2: 862412060519778
Repaired IMEI:
IMEI 1: 860565057440100
IMEI 2: 860565057440118
Check security state... OK [1]
Unlock bootloader... OK
Patch modem check... error(not supported fs type)
If your phone after repair keeps rebooting - use wipe data option.
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Old 03-22-2023, 16:01   #2 (permalink)
Z3X
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Hello. We working on adding this fs.
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Old 06-14-2023, 08:24   #3 (permalink)
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again : not supported fs type
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Old 06-14-2023, 08:39   #4 (permalink)
Z3X
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Quote:
Originally Posted by Assasin13 View Post
again : not supported fs type
Hello. Soon will be added for spreadtrum.
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Old 07-29-2023, 03:56   #5 (permalink)
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Selected model: Spreadtrum Spreadtrum
Operation: Repair
Software version: 5.4
CPU not selected, select it first

Selected model: Spreadtrum Spreadtrum
Operation: Repair
Software version: 5.4

Host Power Off... OK
Switch virtual port to NONE... OK
Connect Type-C to HUB... OK
Host Power On... OK
Connect phone to [BOX or PC]
Connect phone in BROM mode. Use volume key buttons or testpoint.
Waiting for device... OK
Device found at COM5
Port: USB\VID_1782&PID_4D00\6&36E573BD&0&2
Driver: [UNISOC Communications Inc.,sprdvcom,SPRD U2S Diag,sprdvcom.sys,4.19.38.134]
Port type: BROM
Connecting to device... OK
Selected processor: SC9863A_64
Load files... (universal) OK
Connect preloader 1... OK
Connect preloader 2... OK
Connect loader 1... OK
Connect loader 2... OK
Serial Number: 002269A03202312030000701
Read partitions info... OK
Checking A/B state... OK [B]
Read product info... [EROFS] ... OK
Product Brand : realme
Product Manufacturer : realme
Product Model : milan_Natv
Product Name : milan_Natv
Product Device : RE58AB
Product Board : milan
Board Platform : sp9863a
Build ID : SP1A.210812.016
Build Date : Tue May 16 17:05:05 CST 2023
Display ID : RMX3690_12.A.47
Security Patch : 2023-05-05
Version SDK : 31
Version Release : 12
Version Codename : REL
Firmware Version : 202305161500
Userdata FS Type : F2FS
Load NVD... OK
Read IMEI... OK
Current IMEI:
IMEI 1: 8652
IMEI 2: 8652
Repaired IMEI:
IMEI 2: 3544
Write IMEI... OK
Save NVD... OK
Done!

not change please solve this problem
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Old 07-29-2023, 03:57   #6 (permalink)
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Join Date: Mar 2014
Location: Usbekistan Samarqand Bulung'ur
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Quote:
Originally Posted by AWEXSS View Post
Selected model: Realme RMX3690 (C30s)
Operation: Repair
Software version: 4.8

Host Power Off... OK
Switch virtual port to NONE... OK
Connect Type-C to HUB... OK
Host Power On... OK
Waiting for device... OK
Device found at COM43
Port: USB\VID_1782&PID_4D00\8&1690D1FE&0&2
Driver: [UNISOC Communications Inc.,sprdvcom,SPRD U2S Diag,sprdvcom.sys,4.19.38.134]
Connecting to device... OK
Selected processor: SC9863A_64
Load files... OK
Connect preloader 1... OK
Connect preloader 2... OK
Connect loader 1... OK
Connect loader 2... OK
Serial Number: 002269A02A27312030004827
Read partitions info... OK
Checking A/B state... OK [A]
Read product info... error(6)
Load NVD... OK
Read IMEI... OK
Current IMEI:
IMEI 1: 862412060519786
IMEI 2: 862412060519778
Repaired IMEI:
IMEI 1: 860565057440100
IMEI 2: 860565057440118
Check security state... OK [1]
Unlock bootloader... OK
Patch modem check... error(not supported fs type)
If your phone after repair keeps rebooting - use wipe data option.


Patch modem check... error(not supported fs type)


i have this problem
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Old 07-29-2023, 07:29   #7 (permalink)
Z3X
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Quote:
Originally Posted by kamron.d78 View Post
Patch modem check... error(not supported fs type)


i have this problem
Hello. Where are logs?
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Old 07-29-2023, 11:47   #8 (permalink)
Freak Poster
 
Join Date: Mar 2014
Location: Usbekistan Samarqand Bulung'ur
Posts: 190
Member: 2154625
Status: Offline
Thanks Meter: 76
Quote:
Originally Posted by Z3X View Post
Hello. Where are logs?
Selected model: Realme RMX3690 (Realme C30s)
Operation: Repair
Software version: 5.4

Host Power Off... OK
Switch virtual port to NONE... OK
Connect Type-C to HUB... OK
Host Power On... OK
Connect phone to [BOX or PC]
Connect phone in BROM mode. Use volume key buttons or testpoint.
Waiting for device... OK
Device found at COM5
Port: USB\VID_1782&PID_4D00\6&36E573BD&0&2
Driver: [UNISOC Communications Inc.,sprdvcom,SPRD U2S Diag,sprdvcom.sys,4.19.38.134]
Port type: BROM
Connecting to device... OK
Selected processor: SC9863A_64
Load files... (universal) OK
Connect preloader 1... OK
Connect preloader 2... OK
Connect loader 1... OK
Connect loader 2... OK
Serial Number: 002269A03202312030000701
Read partitions info... OK
Checking A/B state... OK [B]
Read product info... [EROFS] ... OK
Product Brand : realme
Product Manufacturer : realme
Product Model : milan_Natv
Product Name : milan_Natv
Product Device : RE58AB
Product Board : milan
Board Platform : sp9863a
Build ID : SP1A.210812.016
Build Date : Tue May 16 17:05:05 CST 2023
Display ID : RMX3690_12.A.47
Security Patch : 2023-05-05
Version SDK : 31
Version Release : 12
Version Codename : REL
Firmware Version : 202305161500
Userdata FS Type : F2FS
Load NVD... OK
Read IMEI... OK
Current IMEI:
IMEI 1: 8652xxxxxxxxx
IMEI 2: 8652xxxxxxxx
Repaired IMEI:
IMEI 2: 354xxxx
Check security state... OK [1]
Unlock bootloader... OK
Patch modem check... error(not supported fs type)
If your phone after this operation keeps rebooting - use wipe data option.
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Old 07-29-2023, 13:10   #9 (permalink)
Z3X
Product Supporter
 
Join Date: Feb 2008
Location: z3x
Posts: 15,725
Member: 706257
Status: Offline
Thanks Meter: 4,985
Quote:
Originally Posted by kamron.d78 View Post
Selected model: Realme RMX3690 (Realme C30s)
Operation: Repair
Software version: 5.4

Host Power Off... OK
Switch virtual port to NONE... OK
Connect Type-C to HUB... OK
Host Power On... OK
Connect phone to [BOX or PC]
Connect phone in BROM mode. Use volume key buttons or testpoint.
Waiting for device... OK
Device found at COM5
Port: USB\VID_1782&PID_4D00\6&36E573BD&0&2
Driver: [UNISOC Communications Inc.,sprdvcom,SPRD U2S Diag,sprdvcom.sys,4.19.38.134]
Port type: BROM
Connecting to device... OK
Selected processor: SC9863A_64
Load files... (universal) OK
Connect preloader 1... OK
Connect preloader 2... OK
Connect loader 1... OK
Connect loader 2... OK
Serial Number: 002269A03202312030000701
Read partitions info... OK
Checking A/B state... OK [B]
Read product info... [EROFS] ... OK
Product Brand : realme
Product Manufacturer : realme
Product Model : milan_Natv
Product Name : milan_Natv
Product Device : RE58AB
Product Board : milan
Board Platform : sp9863a
Build ID : SP1A.210812.016
Build Date : Tue May 16 17:05:05 CST 2023
Display ID : RMX3690_12.A.47
Security Patch : 2023-05-05
Version SDK : 31
Version Release : 12
Version Codename : REL
Firmware Version : 202305161500
Userdata FS Type : F2FS
Load NVD... OK
Read IMEI... OK
Current IMEI:
IMEI 1: 8652xxxxxxxxx
IMEI 2: 8652xxxxxxxx
Repaired IMEI:
IMEI 2: 354xxxx
Check security state... OK [1]
Unlock bootloader... OK
Patch modem check... error(not supported fs type)
If your phone after this operation keeps rebooting - use wipe data option.
Read partitions dump (except userdata and cache) and upload it.
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Old 07-29-2023, 18:05   #10 (permalink)
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Join Date: Mar 2014
Location: Usbekistan Samarqand Bulung'ur
Posts: 190
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Thanks Meter: 76
https://drive.google.com/file/d/1L2Q...erZaIPV_k/view
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Old 07-31-2023, 03:20   #11 (permalink)
Freak Poster
 
Join Date: Mar 2014
Location: Usbekistan Samarqand Bulung'ur
Posts: 190
Member: 2154625
Status: Offline
Thanks Meter: 76
Quote:
Originally Posted by Z3X View Post
Read partitions dump (except userdata and cache) and upload it.
waiting news updating
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