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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Pandora’s box

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Old 01-01-2022, 11:14   #1 (permalink)
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Tecno Spark 7 Pro [TECNO-KF8] Network Unlock Problem Showing Done But Still Lock


Selected model: Tecno CC6 (Camon 12 Air)
Operation: Unlock network
Software version: 2.10

Host Power Off... OK
Switch virtual port to USB... OK
Connect Type-C to BOX... OK
Host Power On... OK
Connect phone to BOX in BROM mode
Wait for device... OK
Read usbhost speed... HIGH
Read Device Descriptor...
Get VID/PID...0E8D/0003
Send start cmd... OK
Get HW code from device... 0707
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6768]
Get sec config... OK [000000E5]
Active sec flags: [SBC DAA]
Advanced Bypass Security... OK
Disconnect virtual port... OK
Connect Type-C to HUB... OK
Wait for device connecting... OK
Driver: [MediaTek Inc.,wdm_usb,MediaTek USB Port,usb2ser.sys,3.0.1504.0]
Device found at COM5 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0707
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6768]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0xF6734682, 0x79C97513, 0xD3657F56, 0xC9C259D8
Get Chip ID... [MT6768]
Get SOC ID... [99D9D722BC3EA8A9A797A09794CDC64430956CF9CD07E09F7A 8D33BC3E16AB1C]
Get sec config... OK [000000E0]
Load DownloadAgent... OK
Search DA... OK [25]
Send preloader... OK
Start preloader... OK
Check preloader answer... OK
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [BROM]
Get device info... OK
EMMC_ID: 0x90014A6843396150330100B7FF197891
Load EMI from phone... OK
Parse EMI config... OK
Init EXT RAM... OK
Send 2nd DA... OK
Get device info... OK
EMMC INFO:
EMMC_ID : 0x90014A6843396150330100B7FF197891
EMMC_BOOT1: 0x0000400000 (4.00Mb)
EMMC_BOOT2: 0x0000400000 (4.00Mb)
EMMC_RPMB : 0x0001000000 (16.00Mb)
EMMC_USER : 0x0E8F800000 (58.24Gb)
RAM INFO:
INT_SRAM: 0x0000070000 (448.00Kb)
EXT_RAM : 0x0100000000 (4.00Gb)
Check USB status... USB_HIGH_SPEED
Read partitions info from phone... OK
Check A/B state... OK
Read product info... OK
Product Brand : TECNO
Product Manufacturer : TECNO MOBILE LIMITED
Product Model : TECNO KF8
Product Name : TSSI
Product Device : FULL-64
Product Board : TECNO-KF8
Board Platform : MT6768
Build ID : RP1A.200720.011
Build Date : Tue Aug 24 12:59:34 CST 2021
Display ID : TECNO-R-64-210824V80
Security Patch : 2021-08-05
Version SDK : 30
Version Release : 11
Version Codename : REL
Firmware Version : 210824V201
Read security partition from phone... OK
Read security files... OK
Read security files... OK
Read lock info... OK
Write lock info... OK
Write security partition to phone... OK
Network Unlock done!
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Old 01-01-2022, 11:54   #2 (permalink)
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here is the TECNO-KF8 dump file, except user data & system file.
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Old 01-01-2022, 14:31   #3 (permalink)
Z3X
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Thaks, info passed to developers.
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Old 01-04-2022, 09:26   #4 (permalink)
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Showing unlock Done but Still Lock

Selected model: Tecno KF8 (Tecno Spark 7 Pro)
Operation: Unlock network
Software version: 2.10

Host Power Off... OK
Switch virtual port to USB... OK
Connect Type-C to BOX... OK
Host Power On... OK
Connect phone to BOX in BROM mode
Wait for device... OK
Read usbhost speed... HIGH
Read Device Descriptor...
Get VID/PID...0E8D/0003
Send start cmd... OK
Get HW code from device... 0707
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6768]
Get sec config... OK [000000E5]
Active sec flags: [SBC DAA]
Advanced Bypass Security... OK
Disconnect virtual port... OK
Connect Type-C to HUB... OK
Wait for device connecting... OK
Driver: [MediaTek Inc.,wdm_usb,MediaTek USB Port,usb2ser.sys,3.0.1504.0]
Device found at COM5 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0707
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6768]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0xF6734682, 0x79C97513, 0xD3657F56, 0xC9C259D8
Get Chip ID... [MT6768]
Get SOC ID... [99D9D722BC3EA8A9A797A09794CDC64430956CF9CD07E09F7A 8D33BC3E16AB1C]
Get sec config... OK [000000E0]
Load DownloadAgent... OK
Search DA... OK [25]
Send preloader... OK
Start preloader... OK
Check preloader answer... OK
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [BROM]
Get device info... OK
EMMC_ID: 0x90014A6843396150330100B7FF197891
Load EMI from phone... OK
Parse EMI config... OK
Init EXT RAM... OK
Send 2nd DA... OK
Get device info... OK
EMMC INFO:
EMMC_ID : 0x90014A6843396150330100B7FF197891
EMMC_BOOT1: 0x0000400000 (4.00Mb)
EMMC_BOOT2: 0x0000400000 (4.00Mb)
EMMC_RPMB : 0x0001000000 (16.00Mb)
EMMC_USER : 0x0E8F800000 (58.24Gb)
RAM INFO:
INT_SRAM: 0x0000070000 (448.00Kb)
EXT_RAM : 0x0100000000 (4.00Gb)
Check USB status... USB_HIGH_SPEED
Read partitions info from phone... OK
Check A/B state... OK
Read product info... OK
Product Brand : TECNO
Product Manufacturer : TECNO MOBILE LIMITED
Product Model : TECNO KF8
Product Name : TSSI
Product Device : FULL-64
Product Board : TECNO-KF8
Board Platform : MT6768
Build ID : RP1A.200720.011
Build Date : Tue Aug 24 12:59:34 CST 2021
Display ID : TECNO-R-64-210824V80
Security Patch : 2021-08-05
Version SDK : 30
Version Release : 11
Version Codename : REL
Firmware Version : 210824V201
Read security partition from phone... OK
Read security files... OK
Read security files... OK
Read lock info... OK
Write lock info... OK
Write security partition to phone... OK
Network Unlock done!
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Old 01-04-2022, 10:11   #5 (permalink)
Z3X
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Join Date: Feb 2008
Posts: 8,071
Member: 706257
Status: Offline
Thanks Meter: 3,107
When this issue will be fixed we will reply here.
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Old 02-09-2022, 15:15   #6 (permalink)
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Still Not Fixed ;(


Selected model: Tecno KF8 (Tecno Spark 7 Pro)
Operation: Unlock network
Software version: 2.11

Host Power Off... OK
Switch virtual port to USB... OK
Connect Type-C to BOX... OK
Host Power On... OK
Connect phone to BOX in BROM mode
Wait for device... OK
Read usbhost speed... HIGH
Read Device Descriptor...
Get VID/PID...0E8D/0003
Send start cmd... OK
Get HW code from device... 0707
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6768]
Get sec config... OK [000000E5]
Active sec flags: [SBC DAA]
Advanced Bypass Security... OK
Disconnect virtual port... OK
Connect Type-C to HUB... OK
Wait for device connecting... OK
Driver: [MediaTek Inc.,wdm_usb,MediaTek USB Port,usb2ser.sys,3.0.1504.0]
Device found at COM14 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0707
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6768]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0xDD778681, 0x7349F7EC, 0x26A3EF0C, 0x76834825
Get Chip ID... [MT6768]
Get SOC ID... [399C5C3C32075E5A0954288BA34578A5CA1289E92F8D191720 77A36528A747A6]
Get sec config... OK [000000E0]
Load DownloadAgent... OK
Search DA... OK [25]
Send preloader... OK
Start preloader... OK
Check preloader answer... OK
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [BROM]
Get device info... OK
EMMC_ID: 0x90014A6843396150330100B7C0F57861
Load EMI from phone... OK
Parse EMI config... OK
Init EXT RAM... OK
Send 2nd DA... OK
Get device info... OK
EMMC INFO:
EMMC_ID : 0x90014A6843396150330100B7C0F57861
EMMC_BOOT1: 0x0000400000 (4.00Mb)
EMMC_BOOT2: 0x0000400000 (4.00Mb)
EMMC_RPMB : 0x0001000000 (16.00Mb)
EMMC_USER : 0x0E8F800000 (58.24Gb)
RAM INFO:
INT_SRAM: 0x0000070000 (448.00Kb)
EXT_RAM : 0x0100000000 (4.00Gb)
Check USB status... USB_HIGH_SPEED
Read partitions info from phone... OK
Check A/B state... OK
Read product info... OK
Product Brand : TECNO
Product Manufacturer : TECNO MOBILE LIMITED
Product Model : TECNO KF8
Product Name : TSSI
Product Device : FULL-64
Product Board : TECNO-KF8
Board Platform : MT6768
Build ID : RP1A.200720.011
Build Date : Tue Aug 24 12:59:34 CST 2021
Display ID : TECNO-R-64-210824V80
Security Patch : 2021-08-05
Version SDK : 30
Version Release : 11
Version Codename : REL
Firmware Version : 210824V201
Read security partition from phone... OK
Read security files... OK
Read security files... OK
Read lock info... OK
Write lock info... OK
Write security partition to phone... OK
Network Unlock done!
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