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03-18-2013, 19:18 | #1 (permalink) |
No Life Poster Join Date: Aug 2001 Location: Gsmsassa
Posts: 804
Member: 5884 Status: Offline Sonork: 100.102930 Thanks Meter: 1,373 | dhru very bad service since i bought script gsmbackbase and i have this problem never solved now i send them message but they not care for answer only they answer when costu mers ask for buy new fusion |
03-19-2013, 03:45 | #2 (permalink) | |
No Life Poster Join Date: Jun 2005
Posts: 584
Member: 155820 Status: Offline Thanks Meter: 60 | Quote:
we reply you more then 10 times for one issue but you are not taking action your end , even as emergency i see 4 reply at mid night , but you still not take action . once we check your issue and reply you , you also have to take care your side too your hosting on cluster based and changing ip as well as they blocked dhru.com too other ppl need full conversation let me know as you have gsm-portal purchase 26-11-2011 , but we still support our old system and did't ask for extend support and reply you | |
03-19-2013, 06:15 | #3 (permalink) |
No Life Poster Join Date: Aug 2001 Location: Gsmsassa
Posts: 804
Member: 5884 Status: Offline Sonork: 100.102930 Thanks Meter: 1,373 | just now you answer me with full detail and i was sleeping i have this problem since i buy your script i asked many time ovh said that's all ok now i will do transfer of web to your bleuhost and we see i ask to buy new fusion if you do migration of my data , you said not ? |
03-21-2013, 09:06 | #6 (permalink) | |
No Life Poster Join Date: Jun 2005
Posts: 584
Member: 155820 Status: Offline Thanks Meter: 60 | Quote:
we are not free to ask one thing again and again , if you can't provide details on one short then you need to wait time next time your support ticket will get an answer . and we are not working 24 hour to ask your hosting details , every buddy know, the simple thing for move hosting need old and new hosting details you just say i buy new hosting now move it , but how ??? with out any access ????? then you give just ftp access , also not pointed to public_html , how support move ???? how to create database ??? how to take backup form your old hosting ??? support asking you give hosting access . then you asking again , what you need ??? so busily you are wasting our time ...... | |
03-21-2013, 09:18 | #7 (permalink) |
No Life Poster Join Date: Aug 2001 Location: Gsmsassa
Posts: 804
Member: 5884 Status: Offline Sonork: 100.102930 Thanks Meter: 1,373 | i sent you full detail information yesterday ?? me too not have free time to lose , all my clients are waiting if you take time that's we are losing it to talk here and you make transfer will be better |
03-21-2013, 11:23 | #10 (permalink) |
No Life Poster Join Date: Aug 2001 Location: Gsmsassa
Posts: 804
Member: 5884 Status: Offline Sonork: 100.102930 Thanks Meter: 1,373 | still nothing do and you call this is serious support to your c,ostumer really is very bad ? you never care about us only for sell new fusion and you can't do migration |
03-21-2013, 13:38 | #12 (permalink) |
No Life Poster Join Date: Jan 2009 Location: England Age: 58
Posts: 17,681
Member: 947561 Status: Offline Thanks Meter: 14,052 | Hi, again and again and again: This is not the DHRU support area!!! Please stop opening threads here about late services or similar asking support from dhru. Thread closed BR Alex Note: next thread opened here about dhru not related to economic problems will be deleted immediately |
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