Dishonest company IPmart - GSM-Forum

Catolin · 06-14-2015, 11:01

Placed an order for a motherboard 1 month ago. Paid them, transaction went through. And yet up-till-date, my delivery status is still at pending status.

Sent them a couple of emails to remind them, yet everytime their reply is the same, saying "We are still in the midst of processing your order. We are waiting for the supplier to allocate the items to our side. We are sorry as there is delay during the allocation from the supplier side. We will expedite the order as soon as possible", it's like talking to an answering machine, there is no sincerity or concern involved. And it's only 1 item involved. If the supplier allocate the item 1 year later, am i supposed to wait for 1 year or maybe longer???

The company as a business should chase after the supplier, not we as the customers chase after them.

Do Not Buy from IPMART** Extremely disappointed, very bad experience!

**.::Gsmdenis::.** · 06-14-2015, 18:14

Just be patient , i am sure they will fix the problem for you !

Catolin · 06-15-2015, 06:40

You must be kidding me or taking me for a fool!!!

What kind of business takes 1 month to process an order?

Seeing that 1 month has already passed, that's more than enough time for whatever fixes they plan to implement. The company may have unlimited time to delay the order, that doesn't mean that i have unlimited time to play around with them.

Catolin · 06-16-2015, 03:28

Can anyone help or intervene on my behalf?

I have no trust in that company, i just want my money back

ORANGE MOB · 06-16-2015, 06:35

Bro Talk with Him via Skype/Sonork, seems too delay will Bad effect

Catolin · 06-16-2015, 10:22

Quote:

ORANGE MOB :Bro Talk with Him via Skype/Sonork, seems too delay will Bad effect

Talk with who via skype?

string_master · 06-16-2015, 13:07

Quote:

Originally Posted by Catolin

Talk with who via skype?

Dont worry brother, they are highly trustable. just contact this person with your issue. im sure all will be solved in shortest time.

http://forum.gsmhosting.com/vbb/member.php?u=57374

Catolin · 06-17-2015, 03:48

I will try. Thanks for the heads up.
I have send a private message to him. Hopefully there will be a reply. Keeping my fingers crossed

06-14-2015, 11:01	#1 (permalink)
Catolin Junior Member Join Date: Jun 2015 Posts: 5 Member: 2408656 Status: Offline Thanks Meter: 0	Dishonest company IPmart Placed an order for a motherboard 1 month ago. Paid them, transaction went through. And yet up-till-date, my delivery status is still at pending status. Sent them a couple of emails to remind them, yet everytime their reply is the same, saying "We are still in the midst of processing your order. We are waiting for the supplier to allocate the items to our side. We are sorry as there is delay during the allocation from the supplier side. We will expedite the order as soon as possible", it's like talking to an answering machine, there is no sincerity or concern involved. And it's only 1 item involved. If the supplier allocate the item 1 year later, am i supposed to wait for 1 year or maybe longer??? The company as a business should chase after the supplier, not we as the customers chase after them. Do Not Buy from IPMART** Extremely disappointed, very bad experience!

06-14-2015, 18:14	#2 (permalink)
.::Gsmdenis::. Product Manager Join Date: Aug 2002 Location: MFC Posts: 8,297 Member: 79315 Status: Offline Thanks Meter: 6,024	Just be patient , i am sure they will fix the problem for you !

06-15-2015, 06:40	#3 (permalink)
Catolin Junior Member Join Date: Jun 2015 Posts: 5 Member: 2408656 Status: Offline Thanks Meter: 0	You must be kidding me or taking me for a fool!!! What kind of business takes 1 month to process an order? Seeing that 1 month has already passed, that's more than enough time for whatever fixes they plan to implement. The company may have unlimited time to delay the order, that doesn't mean that i have unlimited time to play around with them.

06-16-2015, 03:28	#4 (permalink)
Catolin Junior Member Join Date: Jun 2015 Posts: 5 Member: 2408656 Status: Offline Thanks Meter: 0	Can anyone help or intervene on my behalf? I have no trust in that company, i just want my money back

06-16-2015, 06:35	#5 (permalink)
ORANGE MOB Product Supporter Join Date: Nov 2010 Location: Every where Posts: 2,936 Member: 1549240 Status: Offline Thanks Meter: 1,130	Bro Talk with Him via Skype/Sonork, seems too delay will Bad effect

06-17-2015, 03:48	#8 (permalink)
Catolin Junior Member Join Date: Jun 2015 Posts: 5 Member: 2408656 Status: Offline Thanks Meter: 0	I will try. Thanks for the heads up. I have send a private message to him. Hopefully there will be a reply. Keeping my fingers crossed