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Old 09-24-2014, 13:55   #1 (permalink)
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Exclamation Microscope from Foneexpert - NO WARANTY NO SUPPORT [Fixed myself]


Hi i bought this from

Yaxun AK14 Microscope with Screen

After 5 months microscope saying no signal on the screen.

I have contact the seller and he replies this.

"Bro i cannot do much about it im sorry

Sent from my iPhone"

I really say sorry also for bad products... i see your produtcs are cheap and work nice but when need some support i see you reply cant do nothing, ups how they call this guys like you in your country, here are indianos ou marroquinos.

I hope you loose more with this post than i loss with microscope, and surelly i will post on youtube and other foruns.

Best regards.
 
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Old 09-25-2014, 18:39   #2 (permalink)
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Hi it is up to admin to manage this

how does this make me a cheater?
did i say to you you will have warranty ?
you look for cheapest then you blame me ?
be real i answer your mails i manage what i can do
but i cannot support returns after so long, you used the product what you want to do pay me and have me as warranty for life ?

just think before you post

and p.s i will block you from buying from me in future i dont deal with such users

your threads posts topics etc wont kill a single % of my business, but you have only made your self look foolish here

No Regards to the above

but best regards to every one else
Imran
Peace & love XX
 
Old 09-25-2014, 21:07   #3 (permalink)
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Hi,
not to be the devil advocate but I must remember we are in the european union where the seller is obligated by law to give warranty on whatever he sells with a duration not less then the ones stated in the selling country laws.
On the other side I can get it is a pain to manage the warranty on chinese equipment shipped to europe but shouldn't be an hard job ask the chinese productor the schematics and the service manuals of the equipment sold so the end user should be able, with the due knowledge, to fix the equipment, expecially if we consider it is not an item sold in a pound shop.
Please, try to start again with the right foot you two and work together to solve this issue: both of you are professional and not needed to get to this point.

BR

Alex
 
Old 09-27-2014, 11:48   #4 (permalink)
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China waranty was less than 6 months? sorry i think a microscope that cost over 400€ in not an LCD for iphone 4 that cost 10usd wich after remove film sellers says no waranty because the film .... anyway i see you dont want solve, i see i open microscope box and no waranty.

Lets resume :

Products from you has no waranty if you use the item ( one day? 4-5 months? )

You block users to buy anything from you if claim any ?

Like moulnisky says - schematics and the service manuals would be nice i can open microscope and loose waranty hehe.

Free products in my country have waranty, cheap also expensive produts, used products here have also waranty that is very very strange, hum.... i forget remember repair mobile phones have also waranty, strange in uk laws might be diferrent you buy cheap(340GBP or some like that) so no waranty in china is like that also

I know i am a fool bro, and really stupid to think i will get any support from you.

and i can say best regards to above and all others lol.

If you dont loose any % with this thread i can manage some more pub.

Cumprimentos
Kiko
 
Old 09-27-2014, 12:28   #5 (permalink)
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Watch out

I already do not buy him anything for sure.
and I happen to have colleagues that you usually buy them already I will warn that it is dangerous.
 
Old 10-01-2014, 22:26   #6 (permalink)
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ups no reply from seller, happy life with your support.

I will claim till microscope make 2 years after i will forget this.

have a nice day
 
Old 10-17-2014, 23:56   #7 (permalink)
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Seems my last post was deleted.
Seller no more replies.
So what's now? cheater list? or create another user status like NoWaranty or NoSuport?

Next step :

https://www.moneyclaim.gov.uk/web/mcol/welcome
Citizens Advice - Faulty goods - if you want a repair or a replacement

Be sure i have time...

possible get email of reseller??? any support? i think no

Last edited by kikodog; 10-18-2014 at 00:04.
 
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Old 11-23-2014, 15:50   #8 (permalink)
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After bad support... i just loose waranty... not because seller ( never had waranty ) but because someone open microscope and repaired a very very simply repair... i am sure manufacter know this problem.. anyway just my advise in UK cheap products like 330GBP have no waranty


Seems i dont need cry anymore problem solved

Best regards
 
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