fonedoctor.co.uk - GSM-Forum

furiousunlocker · 01-31-2005, 15:54

This thread is for people who want to leave feedback about Fonedoctor Ltd in the UK. Personally they are very good when things go alright, but when you encounter problems whith their products they will blame you as the customer and will never addmitt that they are in the wrong eventhough it is ovious that they have sent you the wrong product. When you insist that you are in the right they will become offhand, rude and even slam the fone down. I will leave more details about my grivancies about fonedoctor as the plot thickens. Since december 2004 they have become sloppy with delivering the right product. They say this is due to postal delays. I belive this onece, but when the same thing happens more than once it must be somthing to do with them. Wait untill the next eposode of the fone doctor.

STB Trading · 01-31-2005, 17:00

We aim to solve any problems as soon as they arrive, please can you give us some further details? How can we assist you or even comment on your frustrations if you dont give us any further details?

fonetech · 01-31-2005, 17:03

my experiences with fonedoctor have been very good and i've had a few, maybe you got rude with them first

btw i order quite a bit from them, only saturday i recieved crusier the day after ordering it from Sam

furiousunlocker · 01-31-2005, 17:40

Quote:

Originally Posted by fonetech

my experiences with fonedoctor have been very good and i've had a few, maybe you got rude with them first

btw i order quite a bit from them, only saturday i recieved crusier the day after ordering it from Sam

No I was very tolerant of their mistakes at first. It was when they started getting off hand and rude when my patentce ran out. I have waited for just under two months for delevery of an unlock solution. Every time I called I was alwas civil untill one of their staff slamed the fone down on me on friday. After that no more Mr. Nice Guy I have had to ring several times since I first placed the order on the 8/12/2004.

furiousunlocker · 01-31-2005, 17:45

Quote:

Originally Posted by fonedoctor

We aim to solve any problems as soon as they arrive, please can you give us some further details? How can we assist you or even comment on your frustrations if you dont give us any further details?

I have sent a letter of complaint to sea bass, but recived no answer.

STB Trading · 01-31-2005, 17:47

So you're not going to explain who you are or what you have purchased??

I would like to solve any issues you may have either on this forum or over the telephone. We do not gain any satisfaction from unhappy customers!

I feel my hands are tied, how can we help if you are not willing to disclose who you really are?

Sea Bass · 01-31-2005, 18:29

I received the letter ( or to be more exact e-mail ) correspondance today....whislt I appreciate that you are unhappy (else why post in the first place) I do not beleive it unreasonable to be allowed at least one day to respond to any written customer complaints....as I say...I appreciate that you are unhappy...but give me a chance!!!

furiousunlocker · 01-31-2005, 20:07

Quote:

Originally Posted by Sea Bass

I received the letter ( or to be more exact e-mail ) correspondance today....whislt I appreciate that you are unhappy (else why post in the first place) I do not beleive it unreasonable to be allowed at least one day to respond to any written customer complaints....as I say...I appreciate that you are unhappy...but give me a chance!!!

Yes Sea Bass i must admitt that I have been a bit hasty, but since Friday I have been so angry. I am begning to learn very quikly that you do not winn anything by being Mr nice Guy or Mr. reasonable you just gett trodden on or shouted at. What I take great exeption to is when peaple imply that I am a lier and insist that I have recived the product when I have not.

**FuriouS TeaM** · 01-31-2005, 21:13

i just want to say than 'furiousunlocker' have nothing to do about furiousdongle and furiousteam.
BR.
Steve.

mobymaster · 01-31-2005, 21:28

Hearing more and more of the above about you sam. Whats going on?

furiousunlocker · 02-01-2005, 21:44

Quote:

Originally Posted by Zonegsm

i just want to say than 'furiousunlocker' have nothing to do about furiousdongle and furiousteam.
BR.
Steve.

That is correct i have nothing to do with furious dongel or furiousstream it is that i happen to be an unlocker that is very furious.

furiousunlocker · 02-01-2005, 21:48

Quote:

Originally Posted by mobymaster

Hearing more and more of the above about you sam. Whats going on?

It is not sam that is the problem it is another member of their personel.

mtony969 · 02-01-2005, 23:35

They are 100% m8 i would say if they were not belive

essojay · 02-01-2005, 23:54

Quote:

Originally Posted by mtony969

They are 100% m8 i would say if they were not belive

check your PM tony..

bR

kadza · 02-02-2005, 13:26

No company is perfect but I give Fone doctor my backing, I have had a few problems in the past but they have always insured that all issues are resolved, which is more then I can say for some resellers. Like I say no company is perfect but Fone doctor are definately not cheats, come on Mods close this thread please, this section is suppose to be about market cheaters not minor problems, people should try to sort out problems directly before posting in this section!!

01-31-2005, 15:54	#1 (permalink)
furiousunlocker Junior Member Join Date: Jan 2005 Posts: 15 Member: 112038 Status: Offline Thanks Meter: 0	fonedoctor.co.uk This thread is for people who want to leave feedback about Fonedoctor Ltd in the UK. Personally they are very good when things go alright, but when you encounter problems whith their products they will blame you as the customer and will never addmitt that they are in the wrong eventhough it is ovious that they have sent you the wrong product. When you insist that you are in the right they will become offhand, rude and even slam the fone down. I will leave more details about my grivancies about fonedoctor as the plot thickens. Since december 2004 they have become sloppy with delivering the right product. They say this is due to postal delays. I belive this onece, but when the same thing happens more than once it must be somthing to do with them. Wait untill the next eposode of the fone doctor.

01-31-2005, 18:29	#7 (permalink)
Sea Bass Junior Member Join Date: Apr 2004 Age: 52 Posts: 11 Member: 63173 Status: Offline Thanks Meter: 0	Give me a chance I received the letter ( or to be more exact e-mail ) correspondance today....whislt I appreciate that you are unhappy (else why post in the first place) I do not beleive it unreasonable to be allowed at least one day to respond to any written customer complaints....as I say...I appreciate that you are unhappy...but give me a chance!!!

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01-31-2005, 17:00	#2 (permalink)
STB Trading Freak Poster Join Date: Mar 2002 Location: uk Age: 44 Posts: 319 Member: 9990 Status: Offline Thanks Meter: 2	We aim to solve any problems as soon as they arrive, please can you give us some further details? How can we assist you or even comment on your frustrations if you dont give us any further details?

01-31-2005, 17:03	#3 (permalink)
fonetech No Life Poster Join Date: Sep 2002 Posts: 898 Member: 15837 Status: Offline Thanks Meter: 2	my experiences with fonedoctor have been very good and i've had a few, maybe you got rude with them first btw i order quite a bit from them, only saturday i recieved crusier the day after ordering it from Sam

01-31-2005, 17:47	#6 (permalink)
STB Trading Freak Poster Join Date: Mar 2002 Location: uk Age: 44 Posts: 319 Member: 9990 Status: Offline Thanks Meter: 2	So you're not going to explain who you are or what you have purchased?? I would like to solve any issues you may have either on this forum or over the telephone. We do not gain any satisfaction from unhappy customers! I feel my hands are tied, how can we help if you are not willing to disclose who you really are?

01-31-2005, 21:13	#9 (permalink)
FuriouS TeaM Product Manager Join Date: May 2001 Location: Los Angeles Posts: 5,032 Member: 4584 Status: Offline Sonork: 100.69564 Thanks Meter: 15,093	i just want to say than 'furiousunlocker' have nothing to do about furiousdongle and furiousteam. BR. Steve.

01-31-2005, 21:28	#10 (permalink)
mobymaster Freak Poster Join Date: Jul 2002 Location: Manchester, UK Posts: 259 Member: 13975 Status: Offline Thanks Meter: 7	Hearing more and more of the above about you sam. Whats going on?

02-01-2005, 23:35	#13 (permalink)
mtony969 No Life Poster Join Date: Mar 2003 Location: england Age: 65 Posts: 3,035 Member: 24552 Status: Offline Thanks Meter: 13	They are 100% m8 i would say if they were not belive

02-02-2005, 13:26	#15 (permalink)
kadza Freak Poster Join Date: Apr 2003 Location: London Age: 42 Posts: 126 Member: 25814 Status: Offline Thanks Meter: 1	No company is perfect but I give Fone doctor my backing, I have had a few problems in the past but they have always insured that all issues are resolved, which is more then I can say for some resellers. Like I say no company is perfect but Fone doctor are definately not cheats, come on Mods close this thread please, this section is suppose to be about market cheaters not minor problems, people should try to sort out problems directly before posting in this section!!