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03-21-2008, 21:39 | #1 (permalink) |
Freak Poster Join Date: Aug 2003 Location: Abidjan
Posts: 460
Member: 38050 Status: Offline Thanks Meter: 61 | IPMART Pay attention |
03-22-2008, 23:04 | #3 (permalink) | |
Guest
Posts: n/a
Member: | Quote:
So, you was not so lucky to get a bb5box? Some times even big company's making small mistakes, we have to accept. BR, Manole | |
03-26-2008, 23:59 | #5 (permalink) |
No Life Poster Join Date: Sep 2004 Location: Aunlock Age: 43
Posts: 18,049
Member: 80354 Status: Offline Sonork: 100.1577575 Thanks Meter: 21,659 | ipmart Really Very Responsible Company 0.01% chance to mistake i am buying gods from 5 years, always make good services, support, reply and etc. regards |
03-27-2008, 06:34 | #7 (permalink) |
No Life Poster Join Date: Mar 2004 Age: 67
Posts: 647
Member: 58052 Status: Offline Thanks Meter: 21 | ip-mart Yes i am also very carefull to order parts the last time i did i recieved flexis that i didnt order and the ones i did order i never got,also noticed second hand parts and when i sent e-mail enquiring i never even recieved a answer back-now i rather order spares where i recieve very good feedback and no second-hand spares.IP-MART SERVICE IS GOING DOWN VERY FAST; |
03-27-2008, 10:20 | #8 (permalink) |
Product Manager Join Date: Aug 2007 Location: Inside Java
Posts: 1,187
Member: 574123 Status: Offline Sonork: 100.1581804 Thanks Meter: 1,839 | I dont know, but I've been ordering goods for quite sometime now with no complain............... 1 - R u sure u're ordering directly from iPmart website or a Staff????? 2 - Take a support ticket from website n fill in complain, n see how fast u will get a respond.... Dont send e-mails.. 3 - Probably the thing u call a mini HDD, is the new BB5 Unlocker in the market...... The No Testpoint Solution by iPmart (Joke) Good Luck |
03-27-2008, 11:15 | #9 (permalink) | |
No Life Poster Join Date: Dec 2002 Age: 47
Posts: 4,775
Member: 18855 Status: Offline Thanks Meter: 1,938 | Quote:
you should create support ticket, if you are having problem. for your information all mail are reply unles some email provider detect our mail as spam mail so that you not get the reply mail. that'why always use support ticket. | |
03-27-2008, 11:56 | #10 (permalink) | |
No Life Poster Join Date: Jan 2005 Age: 50
Posts: 1,678
Member: 104911 Status: Offline Thanks Meter: 42 | Quote:
for everyone saying "ipmart for great" etc, wait until you have a problem before you comment on there level of service. i to, ordered from them for many years until there was a problem, then they ignored me, three or four support tickets were sent by me without reply. out of 50 k750 lcd's 34 were just white (this was a few years back when they were expensive to buy). in the end i gave up but did not post here where it seems if you complain on a forum you get a response. there are other good suppliers who do not ignore you when a problem occurs. you live and learn. br | |
03-27-2008, 13:14 | #11 (permalink) | |
No Life Poster Join Date: Dec 2002 Age: 47
Posts: 4,775
Member: 18855 Status: Offline Thanks Meter: 1,938 | For your information we are not ignore any ticket, this is because there was sometimes ticket system problem which is not appear in the ticket system so customer need to recreate new ticket and mention about the previous ticket so that the support team will reply the ticket. also for your information ticket will due after 60days of the ticket create. so if the ticket are more then 60 days will no longer can be reply but it still can be read. Quote:
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03-27-2008, 13:26 | #12 (permalink) |
Banned Join Date: Mar 2004 Age: 55
Posts: 331
Member: 57374 Status: Offline Thanks Meter: 170 | dhl make the mistake and switch the parcel hi dan0007, first of i need to appolozie for what have happen and this is DHL make the mistake and switch your parcel with another customer order 1) i will ship you at once tomorrow the advance box and will give you tracking number 2) i will call dhl go and collect back from you the HDD 3) we will never ingore any email for 100% sure one main reason is we lose your email or ISP problem and cause that we didnt receive your email 4) you are not the first time buying from ipmart and you are ipmart royal customer since 2005 just try think thats no way we will ignore your email NOTE: so in future any problem please create ticket to avoid losing email .Thanks |
03-27-2008, 13:54 | #14 (permalink) |
No Life Poster Join Date: Dec 2002 Age: 47
Posts: 4,775
Member: 18855 Status: Offline Thanks Meter: 1,938 | @dan0007 about your shipment there is mistake from the courier which they have wrongly ship the item and . pleae get ready for the package which you have recieved and the courier will collect from you and also you box will be shipout by tomorrow. regards. |
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