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10-04-2007, 12:32
| #1 (permalink) |
| Junior Member Join Date: Sep 2007
Posts: 2
Member: 596872 Status: Offline Thanks Meter: 0 | universal box exchange problem We come across the defect mentioned here several times- Can't open device at USB As we could read on forums the manufactuere agreed that the problem was in box hardware, smth wrong with 1st revision of PCB or smth like this. And we can’t understand why they don’t agree to take back and replace all boxes of 1st revision supplied. We can’t understand why the box should get broken first and only after that ( no matter is guarantee is still valid or not) can be returned to manufacture. We don’t even talk about extra charge for sending defected boxes over the ocean one by one. It’s well known that box is dead if we take out the battery CR2032. Can be dead earlier and nobody knows when. But if the battery is taken out- will be dead for sure. As we can guess sooner or later the battery will discharge anyway and the box will be dead. Nobody care for re-sellers reputatioin who has to sell the product that is sure to get broken and will have to be exchaged with manufacture. Meanwhile quarantee seal may rub off or smth. NOT GOOD WAY to do, I’d say! |
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10-09-2007, 15:30
| #5 (permalink) |
| Freak Poster  Join Date: Apr 2000 Location: hongkong Age: 55
Posts: 357
Member: 1269 Status: Offline Thanks Meter: 485 | million usd question blame game = narry = bad gsm villian Quote: amit how are u mate  first please check this website http://www.universalbox.com/ did u see my name in reseller or distrubutor i think no so why blame me for universal box problems  secound the fact my only involved in universal box is i know the programer since 1997 since he was in financil trouble i help him to promote the box some fact about ub i wil post universal box interface having most securied mcu in gsm history most expensive hardware in gsm history cost of hardware is approx 50 to 55 usd with taxessecound advantage buying universal box there are 2 programer who program for universal box nokia and sony erricson good update very good for repair nokia phones first box in the market to change sony erricon imie also nokia imie if u are a serious proffesinal in gsm business u must have 1 box disadvantage since mcu is highly secured with battery back up can get damage easly but is very easy to blame narry for all trouble first i like ask who is the reseller for this box and why he not give replacement to the end user and customer since i have done all most all replacement to my customers but i am not G o d cannot satify all after this post many people will attack me and say bad about me but this is life i accept this bad critism as a way of life narry |
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10-09-2007, 15:40
| #6 (permalink) |
| No Life Poster   Join Date: Jul 2004 Location: USA - The land of Free
Posts: 1,032
Member: 75209 Status: Offline Thanks Meter: 165 | I have to agree with NARRY on this one. I also sold MANY UB boxes worldwide and yes some are bad BUT as long as its still under warranty, WE ALWAYS EXCHANGE IT. This is where buying from RELIABLE and TRUSTABLE dealers are very important. Many customers decided to save money and buy from unreliable dealers who inturn did not take care their customer, you cant blame the producer. Buy from trustable dealer, Check the date you buy the boxes, dont tamper the warranty seal if there is one = you have nothing to worry cause I am sure the dealer will help you. If you buy from unlockcellular.com, very easy generate RMA and if still under warranty, we will exchange it NO QUESTION ASK! |
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10-09-2007, 15:44
| #7 (permalink) |
| No Life Poster  Join Date: Jun 2005 Location: www.sw-box.com Age: 19
Posts: 1,318
Member: 152573 Status: Offline Thanks Meter: 58 | hi sir, i agree with narry too. it depend on reseller, if it is under wanrranty, we always exchange it. Alex1509, please try contact ur reseller and ask for exchange with best regards alex |
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10-09-2007, 15:54
| #8 (permalink) |
| No Life Poster  Join Date: Apr 2003 Location: Sheffield
Posts: 709
Member: 26187 Status: Offline Sonork: 100:77458 Thanks Meter: 290 | Yes thats why you must make sure you buy from a good reseller, and you will get you box exchanged no problem, Narry had always swap any faulty boxes for me no problem. Last edited by fonefun; 10-09-2007 at 16:03. |
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10-09-2007, 15:56
| #9 (permalink) |
| Major Poster Join Date: May 2004 Location: Spain Age: 33
Posts: 42
Member: 66770 Status: Offline Thanks Meter: 1 | on my experience with Ub... did have a defective box twice... but they exchange it with brandnew because it is still on warranty... they added logs for free in return for the inconvenience... i have no problems at all with my reseller... |
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10-09-2007, 16:14
| #11 (permalink) | |
| Freak Poster Join Date: Apr 2000 Location: hongkong Age: 55
Posts: 357
Member: 1269 Status: Offline Thanks Meter: 485 | Do U Live For Ever ? Quote:
do u live for ever no human being live for ever so why expect a gsm box or a software business to have a life time support if u want sales talk i say yes to you but it is a reality of life nothing is permantent in life gsm is business u invest money u time u energy to make money is simple narry | |
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10-09-2007, 16:15
| #12 (permalink) |
| Freak Poster Join Date: Apr 2007
Posts: 206
Member: 498524 Status: Offline Thanks Meter: 19 |  I bought one two years ago and sent it back for faulty and waitet one year for faulty replacement. Sent it back last year November and the answer is always phone me in two weeks time. If ever I get it back I will donate it to somone who whants problems for the rest of his life. I don't need sh!t like that and everybody are complaining so it is ;n no-no for me. I won't sell it anymore, I will tell the people the truth only, and that is bad product and service |
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10-09-2007, 16:16
| #13 (permalink) | |
| No Life Poster  Join Date: Jul 2004 Location: YODAFON
Posts: 1,522
Member: 75392 Status: Offline Sonork: 100.81199 Thanks Meter: 136 | Quote:
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10-09-2007, 16:17
| #14 (permalink) | |
| Major Poster Join Date: May 2004 Location: Spain Age: 33
Posts: 42
Member: 66770 Status: Offline Thanks Meter: 1 | Quote:
or have a fountain of youth in his backyard..... live forever... warranty forever.. hahaha! | |
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10-09-2007, 16:19
| #15 (permalink) | |
| Major Poster Join Date: May 2004 Location: Spain Age: 33
Posts: 42
Member: 66770 Status: Offline Thanks Meter: 1 | Quote:
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