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Old 10-29-2022, 06:54   #1 (permalink)
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Rizal Arsyad Dini's Avatar
 
Join Date: Sep 2003
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Arrow How to change the repair process from the queue until is taken


1. Select Repair => List => Queue


2. on the Queue list there are several Queue list that have not been done by technicians

3.if in the Queue list, the mobile phone has been in 3 days than in the Queue list a warning icon will appear

4. to change the status to a process,click the process button in the action column,the process starts

5. if there is an error in inputting repair data,click the button in the action column

6.for the process of making notes,click print button in the action column

7. for making notes, there are 2 print option that are used,thermal and dot matrix depending on the type of print used

8. if step no 4 has been done than the queue will move to Repair => List => Process


9.in the process list there are 2 buttons, namely done and cancel

10.If you click the Done button, it means the Mobil Phone has been completed by the technician and you will be directed to the next process form that has been explained on the Thread (https://forum.gsmhosting.com/vbb/f11...ician-3088087/ from NO.5 to the end of the page)

11. if you click the cancel button is cenceling or there are problems during the process

12. if step no.9 has been done than the process will move to Repair => List => Done


13. on the Done page there are 2 buttons namely Taken and whatsapp

14. to information the column via whatsapp, the mobile phone has been completed,click the button whatsapp contained in the action culomn

15. If the mobile phone will be taken by the consumer, click the TAKEN button in the Action column


16.on the page after clicking the taken button,there is initial price,voucher,and final price

17. The Voucher is Code Voucher From Code Promo Still valid

18.finaly price you can specify if there is a price reduction or increase in price,if there is noaddition or reduction in price then you can fill it with the initial price click save

19. to see the repairs that have been taken select menu repair=>list=> taken
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