Help with 8390 Warrant fued with Nokia - GSM-Forum

g0den99 · 08-28-2003, 00:26

Help with 8390 Warrant fued with Nokia.

Ever since i got my phone it had ****TY reception. I always thought it was rogers network. because at worked it WORKED LIKE A CHARM. after 2 months a guy at school took out his phone guess what 8390 with rogers his worked mine wasn't. I was like WTF yo let me try my sim card in yours I thought that new custumors had higher priority just to keep em happier. WRONG. mine with his sim card same ****. my sim card in his phone worked. right there i knew my phone is ****ed.

but then i had the month off for x-mas but never called nokia because i was working most of the time and it worked.

Now it got worse like a month ago. so i called rogers and they told me to go to LCS to repair it. I send in thursday and they gave it to me monday telling me they fixed the occilator and reflashed the software. they didn't do anything.
I went monday and they send it to nokia (I bought the phone october 28th 2002).

I get a call from nokia last monday (been 2 weeks the had it) and they tell me there is liquid damage. SO BULL@#$ I know it because it was like this since i got it and i never spilt any liquid on it. and PLUS to be 100% sure the guy at LCS OPENED my phone and "tweaked" the occilator he would of told me that there was liquid in it.

that's not the worst part nokia told me to bend down "150$ ESTIMATE" I was laughing at her i told her listen, if estimate is 150$ then labor is 100$ and part is 100$ so you want me to pay 350$ to fix that phone but min of 150$. I can call rogers and get my self a NEW8390 for under 150$ what's wrong with you ? and it can't be that bad it WORKES like a charm at work.

I traced the problem to when my friend's 8390 is 3 bars (mine almost always showed 4) my phone has problems 2 and 1 it's fuxed.

THIS PHONE NEVER TOUCHED WATER. and i know it works fine because i was using it in the store before i gave it to the guy. and i showed him the hissing sometimes i hear when i am on the phone and that usualy after 4-5 minutes phone just hangs up

Main question is. WHAT DO I DO NOW ? I told nokia don't touch it and ship it back to me.

Syed · 08-28-2003, 16:22

well friend if i had been in ur place...i wouldnt have thought even twice before going to my local consumer court and sending a show cause notice to Nokia..... dont know how it works in your country...

WBR
Syed

g0den99 · 08-29-2003, 00:44

we have something like that here but what do you mean by

" sending a show cause notice to Nokia"

Syed · 08-29-2003, 08:15

it means to send them a notice issued by the consumer court...to tell them and show why they are not doing their work.....

WBR
Syed

08-28-2003, 00:26	#1 (permalink)
g0den99 Insane Poster Join Date: Jul 2003 Posts: 92 Member: 36099 Status: Offline Thanks Meter: 0	Help with 8390 Warrant fued with Nokia Help with 8390 Warrant fued with Nokia. Ever since i got my phone it had **TY reception. I always thought it was rogers network. because at worked it WORKED LIKE A CHARM. after 2 months a guy at school took out his phone guess what 8390 with rogers his worked mine wasn't. I was like WTF yo let me try my sim card in yours I thought that new custumors had higher priority just to keep em happier. WRONG. mine with his sim card same . my sim card in his phone worked. right there i knew my phone is **ed. but then i had the month off for x-mas but never called nokia because i was working most of the time and it worked. Now it got worse like a month ago. so i called rogers and they told me to go to LCS to repair it. I send in thursday and they gave it to me monday telling me they fixed the occilator and reflashed the software. they didn't do anything. I went monday and they send it to nokia (I bought the phone october 28th 2002). I get a call from nokia last monday (been 2 weeks the had it) and they tell me there is liquid damage. SO BULL@#$ I know it because it was like this since i got it and i never spilt any liquid on it. and PLUS to be 100% sure the guy at LCS OPENED my phone and "tweaked" the occilator he would of told me that there was liquid in it. that's not the worst part nokia told me to bend down "150$ ESTIMATE" I was laughing at her i told her listen, if estimate is 150$ then labor is 100$ and part is 100$ so you want me to pay 350$ to fix that phone but min of 150$. I can call rogers and get my self a NEW8390 for under 150$ what's wrong with you ? and it can't be that bad it WORKES like a charm at work. I traced the problem to when my friend's 8390 is 3 bars (mine almost always showed 4) my phone has problems 2 and 1 it's fuxed. THIS PHONE NEVER TOUCHED WATER. and i know it works fine because i was using it in the store before i gave it to the guy. and i showed him the hissing sometimes i hear when i am on the phone and that usualy after 4-5 minutes phone just hangs up Main question is. WHAT DO I DO NOW ? I told nokia don't touch it and ship it back to me.

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08-28-2003, 16:22	#2 (permalink)
Syed No Life Poster Join Date: Jan 2003 Location: Hong Kong. Age: 47 Posts: 3,092 Member: 19979 Status: Offline Thanks Meter: 116	well friend if i had been in ur place...i wouldnt have thought even twice before going to my local consumer court and sending a show cause notice to Nokia..... dont know how it works in your country... WBR Syed

08-29-2003, 00:44	#3 (permalink)
g0den99 Insane Poster Join Date: Jul 2003 Posts: 92 Member: 36099 Status: Offline Thanks Meter: 0	we have something like that here but what do you mean by " sending a show cause notice to Nokia"

08-29-2003, 08:15	#4 (permalink)
Syed No Life Poster Join Date: Jan 2003 Location: Hong Kong. Age: 47 Posts: 3,092 Member: 19979 Status: Offline Thanks Meter: 116	it means to send them a notice issued by the consumer court...to tell them and show why they are not doing their work..... WBR Syed