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08-20-2012, 16:24 | #1 (permalink) |
Junior Member Join Date: Feb 2006
Posts: 35
Member: 233736 Status: Offline Thanks Meter: 2 | Nokia Lumia 900 boot loop problem please help Anyway I plugged the phone in to Zune and it reported there was an update for the phone so I let it update and it got to 100% and finished, now the phone was in boot loop it kept restarting and getting to were it nearly switched on then reported it had a low battery and shut down and rebooted again and again. I left the phone on charge all night and it was the same in the morning rebooting. I left the phone for a few days and I thought I would try it again and it was the same, but then I tried to back up the software and the phone worked again, it switched on as normal etc and worked fine. I plugged the phone into Zune again and it told me to update again and I thought they may have fixed it so I updated it again and now I have the same problem stuck in boot loop mode again. I decided to take the mobile phone to Maidstone Nokia Care Centre and they had a look at it and flashed the mobile using Nokia Care Suite as I went into the Techs room, the phone flashed to 100 % but would not start again it was stuck in boot loop mode. The Nokia Tech thought this phone was a Uk phone even though I told him it was USA at&t network so obviously he flashed the phone with UK software, I then told him again that it was a UK phone again and maybe he had flashed the wrong software. His manager heard me then and said he could not do anything else to the phone as it was a USA mobile and Nokia Care Centre only covers European phones. Now my question is this I have the right software to go on the phone which I think is RM-808 At&t Cyan software. But I cannot boot the phone fully although I can get it into download mode, the Tech stated that you can not do this on a windows phone so how can I reflash this device, can you do it using linux or maybe a dos based program can somebody please help me reinstall the correct software. All help much appriciated thankyou. |
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