help with my griffin
 

please can someone help me.i bougt this griffin crusader+crd from GSM-EXPERTS.i have been asking for software for this box for a while now and i haven't recieved one.i have tried downloading some using some links on this forum.when i installed it,the software could see the box and read the serial number etc but it still gives me this messege "bad activation status".please can anyone suggest to me what to do since my suppliers have decided to ignore my plea for help for so long.i have also logged into the support page with my serial number but i got very little from there.