Bad Bad Bad Support area Enter Here - GSM-Forum

iyass · 01-31-2006, 16:39

Hello All
PLZ POST HERE IF YOU DONT LIKE BOOT LOADER WEB SUPPORT

SMART CLIP ITS VERY GOOD PROJECT
BUT VERY POOR WEB SUPPORT
TOO SLOW
BAD CONECTION
SERVER BUSY !!

ANY HELP SMART TEAM?
B R
Iyass

Inovator · 01-31-2006, 16:45

suport is really slow, many times useless

falak · 01-31-2006, 17:00

its realy bad toook almost 6 hours to get 20 mb flash yesterday.its too bad to have such a bad support site with a verry goood box
plz think abt it sc team
thankx
falak

iyass · 01-31-2006, 17:05

SMART CLIP TEAM
WE ARE LOOKING FOR GOOD SUPPORT WEB AS YOUR BOX

B R
IYASS

TATO GSM · 01-31-2006, 17:12

Quote:

Originally Posted by falak

its realy bad toook almost 6 hours to get 20 mb flash yesterday.its too bad to have such a bad support site with a verry goood box
plz think abt it sc team
thankx
falak

yes you are right the support site verry slow and verry good box

GSM RAJ · 02-01-2006, 06:30

Bad server support. Flash file too slow to download.

hamzaa · 02-01-2006, 08:27

good clip but bad web support

TRABEL · 02-01-2006, 09:40

Quote:

Originally Posted by falak

its realy bad toook almost 6 hours to get 20 mb flash yesterday.its too bad to have such a bad support site with a verry goood box
plz think abt it sc team
thankx
falak

lucky you ...

90% of the time i cant even see any page after web login .... sometimes after i can web login.... cant pass the clip login .... need to try about 20-30 times usely.... after it does log .... cant get into folders..... blah ....
i have found out that if im trying to log at 2-3 am my local time (+2) it does log almost first time to web , and after about 5 tries with clip login....
in this time im getting nice d/l speeds as well... about 35-45k ...
sure i need to keep smartclip conected and powered in my office and remote my pc from there....
and all this that i only try to log to support once in few months...
damn i'll pay for dvd with all files to ship to me if they do it ...

i realy dont see why only file support need so much security ...
and whats the worst part ? that sc support not even answer in here.... and saying anything about why or when it'll be fixed...

anna · 02-01-2006, 10:53

Not only this..
be careful also when update ur clip.
if it dies...and ur clip not under garanti...u will not be able to repair it..
1st reply u get from them...after u wait weeks... that ur clip is clone..
and it is not.
i got 2 killed clips 100% original..(have 3 more) they claim that they r clone..and they r not.
time to change to another product...( many now ) that can give good support.

iyass · 02-01-2006, 12:27

why smart team not changing support web ????

ics_igrec_zet · 02-01-2006, 14:07

And why is not responding?
BR, xyz

KRIZA · 02-01-2006, 14:19

Yes! From the begining bad support, and wery strange that they cant
find oll lanuage pacs for motorola phones, wery strange, we oll need
language changing and firmware ofcorse.

bibo25 · 02-01-2006, 14:58

bad bad support website

hard · 02-01-2006, 15:04

Very good procuct

and very very bad access web support

Why ??? Please anvers Smart -Clip Team

anna · 02-01-2006, 16:03

Quote:

Originally Posted by hard

Very good procuct

and very very bad access web support

Why ??? Please anvers Smart -Clip Team

i think they kill clips that r more than 6 months during update to get more money by suggesting exchange with a new one with 180 days garanti for 200 usd in exchange..if u send ur killed clip...

just c how many killed clips in this forum.

c what one of the users got in reply:
(Your Clip has a malfunction and need a repair.
Recently we simplified the procedure of processing the Smart-Clips that need
repair.
To avoid a long waiting repair period, from now on, every user can apply for a
BRAND NEW DEVICES with full warranty period (180 days).
To use this option, please pay 199,99 USD and send your damaged Smart-Clip to
us.
The new Smart-Clip will be sent to you free of shipping charge.)

01-31-2006, 16:39	#1 (permalink)
iyass No Life Poster Join Date: Mar 2003 Location: USA Posts: 629 Member: 23534 Status: Offline Thanks Meter: 17	Bad Bad Bad Support area Enter Here Hello All PLZ POST HERE IF YOU DONT LIKE BOOT LOADER WEB SUPPORT SMART CLIP ITS VERY GOOD PROJECT BUT VERY POOR WEB SUPPORT TOO SLOW BAD CONECTION SERVER BUSY !! ANY HELP SMART TEAM? B R Iyass Last edited by iyass; 01-31-2006 at 17:23.

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01-31-2006, 16:45	#2 (permalink)
Inovator No Life Poster Join Date: May 2005 Location: Croatia Age: 41 Posts: 833 Member: 144433 Status: Offline Thanks Meter: 49	suport is really slow, many times useless

01-31-2006, 17:00	#3 (permalink)
falak No Life Poster Join Date: Jul 2004 Location: IN YOUR DREAMS Age: 40 Posts: 2,462 Member: 74749 Status: Offline Thanks Meter: 167	its realy bad toook almost 6 hours to get 20 mb flash yesterday.its too bad to have such a bad support site with a verry goood box plz think abt it sc team thankx falak

01-31-2006, 17:05	#4 (permalink)
iyass No Life Poster Join Date: Mar 2003 Location: USA Posts: 629 Member: 23534 Status: Offline Thanks Meter: 17	SMART CLIP TEAM WE ARE LOOKING FOR GOOD SUPPORT WEB AS YOUR BOX B R IYASS

02-01-2006, 06:30	#6 (permalink)
GSM RAJ No Life Poster Join Date: May 2001 Posts: 1,182 Member: 4600 Status: Offline Thanks Meter: 69	Bad server support. Flash file too slow to download.

02-01-2006, 08:27	#7 (permalink)
hamzaa Freak Poster Join Date: Oct 2004 Age: 41 Posts: 487 Member: 84694 Status: Offline Thanks Meter: 9	good clip but bad web support

02-01-2006, 10:53	#9 (permalink)
anna No Life Poster Join Date: Apr 2000 Age: 54 Posts: 674 Member: 1246 Status: Offline Thanks Meter: 25	Not only this.. be careful also when update ur clip. if it dies...and ur clip not under garanti...u will not be able to repair it.. 1st reply u get from them...after u wait weeks... that ur clip is clone.. and it is not. i got 2 killed clips 100% original..(have 3 more) they claim that they r clone..and they r not. time to change to another product...( many now ) that can give good support.

02-01-2006, 12:27	#10 (permalink)
iyass No Life Poster Join Date: Mar 2003 Location: USA Posts: 629 Member: 23534 Status: Offline Thanks Meter: 17	why smart team not changing support web ????

02-01-2006, 14:07	#11 (permalink)
ics_igrec_zet No Life Poster Join Date: Feb 2004 Location: ROMANIA Age: 45 Posts: 860 Member: 55427 Status: Offline Thanks Meter: 7	And why is not responding? BR, xyz

02-01-2006, 14:19	#12 (permalink)
KRIZA No Life Poster Join Date: Dec 2003 Location: BiH Age: 48 Posts: 583 Member: 46341 Status: Offline Thanks Meter: 15	Yes! From the begining bad support, and wery strange that they cant find oll lanuage pacs for motorola phones, wery strange, we oll need language changing and firmware ofcorse.

02-01-2006, 14:58	#13 (permalink)
bibo25 Freak Poster Join Date: Feb 2005 Age: 63 Posts: 103 Member: 117076 Status: Offline Thanks Meter: 0	bad bad support website

02-01-2006, 15:04	#14 (permalink)
hard Freak Poster Join Date: Jun 2002 Location: Ireland,Poland Age: 49 Posts: 183 Member: 13256 Status: Offline Thanks Meter: 5	Very good procuct and very very bad access web support Why ??? Please anvers Smart -Clip Team