Can Anybody Help Me To Replace My Smart Clip? - GSM-Forum

leviswang · 01-13-2006, 03:02

I HAVE BOUGHT A SMART CLIP FORM An offical UK RESELLER "PremierGSM". AFTER LASTEST UPDATE, my Smart-clip can't be ditected by smart moto.I have tried to do this with two PC. no one worked. Should be some problem with clip. I HAVE CONTACT THE RESELLER,
THEY SAID"
CONTACT SMART-CLIP DIRECTLY FOR SUPPORT IVE EMAILED YOU THE SAME MESSAGE 3 TIMES

THEY WILL ARRANGE REPLACEMENT DIRECTLY "

AND WHEN I CONTACT SMART CLIP TEAM, THE REPLY IS "

1. Who is your receller?
2. Try to contact him once more and tell that it is a usual procedure
that the reseller has to replace the broken Clip during warranty
period."

So, it seem like nobody will deal with my case. And, most importantly, my box is still in warranty time. 50 days to go!
SMART CLIP IS REALLY GOOD PRODUCT, WHATEVER ,
I MAY BUY AN NEW ONE. BUT NEXT TIME, I WILL CHOOSE A conscientious RESELLER.

hmotwr · 01-13-2006, 04:10

I strongly recommend your next purchase be made at unlockcellular.com
On my personal experience, they're reliable and trusted, their response on warranties is very fast.
But don't take my word for it, check this feedback on this same forum from a lot of users.
BR

PILONCILLO · 01-13-2006, 07:39

yes that is the big true

75133 · 01-13-2006, 20:51

Quote:

Originally Posted by hmotwr

I strongly recommend your next purchase be made at unlockcellular.com
On my personal experience, they're reliable and trusted, their response on warranties is very fast.
But don't take my word for it, check this feedback on this same forum from a lot of users.
BR

they only offer 3 months warranty??

Multi-COM · 01-13-2006, 20:58

We offer 6 months and change withtou any problem to new one or repair broken in warranty time - also we are locald in EU so no custom tax

James-R · 01-13-2006, 23:49

hi,

i thought a read somewhere that they can be repaired online.

isdnman · 01-14-2006, 09:41

Maybe There is something that Smart-clip Team can do ?

GSM_Support · 01-14-2006, 12:48

If your Clip is still under warranty - send it to us. Write to info@ smart-clip.com for details on address.

Best Regards
Smart-clip team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

leviswang · 01-14-2006, 14:58

Mant Thanks Already Sent Mail. Waitting For Reply

leviswang · 01-16-2006, 14:41

I have sent two mail to [email protected] , but still no reply. what 's the problem??????????????????

tony8497 · 01-17-2006, 09:55

leviswang

im having the same situation, no reply from them at all.......let us know what's going on pls???

and my story, i paid $120 USD to upgrade my unlocker to clip v2.21 from unlockcellular.com,upgrading progress completed, then its malfunctioning, won't attemp any unlock.........power light no response when i connect the 9v adapter, but really weird it is able to be work with smart moto and bootloader.com

my unlocker is still under warrantly with almost 2 months to go

PremierGSM · 01-19-2006, 00:11

Its simple really you didnt want to explain what was wrong with the clip or discuss anyway to fix the problem instead just lots of emails and msn messages in capital letters

so you get the same type of reply, first when someone tries to help you shouldnt slap them in the face becuase thats what you get

support works both way if your not willing to look at a way to fix the problem instead of simply thinking its faulty after 6 months of working then what can i say?

01-13-2006, 03:02	#1 (permalink)
leviswang Major Poster Join Date: Nov 2005 Posts: 46 Member: 202877 Status: Offline Thanks Meter: 0	Can Anybody Help Me To Replace My Smart Clip? I HAVE BOUGHT A SMART CLIP FORM An offical UK RESELLER "PremierGSM". AFTER LASTEST UPDATE, my Smart-clip can't be ditected by smart moto.I have tried to do this with two PC. no one worked. Should be some problem with clip. I HAVE CONTACT THE RESELLER, THEY SAID" CONTACT SMART-CLIP DIRECTLY FOR SUPPORT IVE EMAILED YOU THE SAME MESSAGE 3 TIMES THEY WILL ARRANGE REPLACEMENT DIRECTLY " AND WHEN I CONTACT SMART CLIP TEAM, THE REPLY IS " 1. Who is your receller? 2. Try to contact him once more and tell that it is a usual procedure that the reseller has to replace the broken Clip during warranty period." So, it seem like nobody will deal with my case. And, most importantly, my box is still in warranty time. 50 days to go! SMART CLIP IS REALLY GOOD PRODUCT, WHATEVER , I MAY BUY AN NEW ONE. BUT NEXT TIME, I WILL CHOOSE A conscientious RESELLER.

01-13-2006, 23:49	#6 (permalink)
James-R No Life Poster Join Date: Jan 2005 Age: 50 Posts: 1,678 Member: 104911 Status: Offline Thanks Meter: 42	online hi, i thought a read somewhere that they can be repaired online.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Please Help Me To Update My Smart Clip,Step by step!!!Thx!	dmaetrey	Smart-Clip	10	12-24-2010 16:11
can anybody help me to solve this problem ?????	GIGOLO	Nokia Multimedia	0	10-19-2005 08:21
can anybody help me to restore batery parameters in CF62	doctorro	S-Gold Based Phones	5	08-20-2005 15:34
Can anybody help me to unlock by imei	ZetMen	E-Gold Based Phones	0	10-31-2003 16:28
can anybody help me to unlcock my SL45	hannibal1	x1x to x45/x50	0	04-30-2001 22:19

01-13-2006, 04:10	#2 (permalink)
hmotwr No Life Poster Join Date: Apr 2005 Posts: 521 Member: 137582 Status: Offline Thanks Meter: 93	I strongly recommend your next purchase be made at unlockcellular.com On my personal experience, they're reliable and trusted, their response on warranties is very fast. But don't take my word for it, check this feedback on this same forum from a lot of users. BR

01-13-2006, 07:39	#3 (permalink)
PILONCILLO No Life Poster Join Date: Apr 2003 Posts: 661 Member: 26692 Status: Offline Thanks Meter: 51	yes that is the big true

01-13-2006, 20:58	#5 (permalink)
Multi-COM No Life Poster Join Date: Nov 2003 Location: Poland Age: 46 Posts: 2,759 Member: 43823 Status: Offline Thanks Meter: 308	We offer 6 months and change withtou any problem to new one or repair broken in warranty time - also we are locald in EU so no custom tax

01-14-2006, 09:41	#7 (permalink)
isdnman Freak Poster Join Date: Oct 2003 Location: Melbourne, Australia Posts: 263 Member: 41951 Status: Offline Thanks Meter: 3	Maybe There is something that Smart-clip Team can do ?

01-14-2006, 12:48	#8 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	If your Clip is still under warranty - send it to us. Write to info@ smart-clip.com for details on address. Best Regards Smart-clip team www.smart-clip.com www.GsmServer.com www.boot-loader.com www.smart-unlocker.com

01-14-2006, 14:58	#9 (permalink)
leviswang Major Poster Join Date: Nov 2005 Posts: 46 Member: 202877 Status: Offline Thanks Meter: 0	Mant Thanks Already Sent Mail. Waitting For Reply

01-16-2006, 14:41	#10 (permalink)
leviswang Major Poster Join Date: Nov 2005 Posts: 46 Member: 202877 Status: Offline Thanks Meter: 0	I have sent two mail to [email protected] , but still no reply. what 's the problem??????????????????

01-17-2006, 09:55	#11 (permalink)
tony8497 Junior Member Join Date: Jan 2006 Posts: 4 Member: 218577 Status: Offline Thanks Meter: 0	leviswang im having the same situation, no reply from them at all.......let us know what's going on pls??? and my story, i paid $120 USD to upgrade my unlocker to clip v2.21 from unlockcellular.com,upgrading progress completed, then its malfunctioning, won't attemp any unlock.........power light no response when i connect the 9v adapter, but really weird it is able to be work with smart moto and bootloader.com my unlocker is still under warrantly with almost 2 months to go

01-19-2006, 00:11	#12 (permalink)
PremierGSM No Life Poster Join Date: Jun 2002 Location: England Posts: 887 Member: 13335 Status: Offline Thanks Meter: 2	Its simple really you didnt want to explain what was wrong with the clip or discuss anyway to fix the problem instead just lots of emails and msn messages in capital letters so you get the same type of reply, first when someone tries to help you shouldnt slap them in the face becuase thats what you get support works both way if your not willing to look at a way to fix the problem instead of simply thinking its faulty after 6 months of working then what can i say?