Motorola V3x Criticial Error 00 - GSM-Forum

bbmad · 11-06-2007, 21:28

Hi

My customer has tried to unlock the Motorola V3x himself and has messed it up. The handset is displaying:

critical error 00

How can i restore this handset? I have tried using prepare mode but smartclip can't find the phone.

Thanks

Majid
www.mobilekrazy.com

Lhick · 11-07-2007, 01:47

Use TP, do Repair PDS then Fullflash.

kashi4gul · 11-07-2007, 05:16

Quote:

Originally Posted by Lhick

Use TP, do Repair PDS then Fullflash.

Absolutely right .....

bbmad · 11-07-2007, 08:16

Thanks i will use testpoint and repair the phone. To add more information to the first post; the customer used Motounlock and the log is detailed below:

Establish connection to handset
Switch handset to TCMD interface
Switch handset to FLASH interface
FLASH Interface established ok
Read handset bootcore version
Bootcore version on handset: 0682
Sending RAMDLD to handset
RAMDLD started ok in handset
Read flash backup from handset
Finded jump address: 10003B8C
Save flash backup
Power down handset
Establish connection to handset
FLASH Interface established ok
Read handset bootcore version
Bootcore version on handset: 0682
Sending RAMDLD to handset
RAMDLD started ok in handset
Set handset to blank mode
Power down handset
Establish connection to handset
FLASH Interface established ok
Read handset bootcore version
Bootcore version on handset: 0310
Sending RAMDLD to handset
RAMDLD started ok in handset
Try to load backup file
Write flash to handset
Power down handset
Set Blank Mode completed ok
Establish connection to handset
FLASH Interface established ok
Bootcore version on handset: 0310
Sending RAMDLD to handset
RAMDLD started ok in handset
Started unlocking sequence
Power down handset
Unlocking sequence completed ok
Establish connection to handset
Error: 2020003
Error: 2020003
Error: 2020003
Error: 2020003
Error: 2020003

Thanks

Majid
www.mobilekrazy.com

raezak · 11-07-2007, 09:22

use prepare phone then repair pds then make full flash

br

bbmad · 11-10-2007, 19:19

I have successfully resurrected the handset but now there is no signal. When you first turn the handset on the network shows for a few minutes and then disappears. How can i rectify this problem?

Thanks

Majid
www.mobilekrazy.com

Mr.Tinkertrain · 11-12-2007, 10:02

@ bbmad,

Check band settings, make sure that the handset support your network.
You can try to update band settings using using SmartMoto.
Also, one of possible reasons could be faulty antenna, make sure that it connected properly.

Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

bbmad · 11-12-2007, 20:57

Thanks for the reply. I have tried to update the band setting but this made no difference. I am currently inspecting possible hardware fault.

Thanks

Majid
www.mobilekrazy.com

farrukh mobiles · 12-02-2007, 17:43

I am facing same problem about critical error .... when i insert battery it show.... Critical Error...

On the other hand.

when i connect phone to smart clip for repair PDS..

it's show...this log...

SmartMoto 2.46
S-Card: 8xxxxxxxx Smart-Clip dongle, v 1.52, assigned Smart-Clip: 9xxxxxxxx Europe, initializing... OK
Clip serial: 9xxxxxxxx, version: 3.25, initializing... OK
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 3.00
Reading flash id... 0x90 - 0090, chip unidentified
Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,W 490,W510,Z3
Hardware IMEI: 5200FEF23D9E6F4
IMEI OTP status: locked
Error: "Repair PDS" unavailable due to incomplete chip identification
.................................................. ............

plz plz solve my problem and inform about correct solution..

waiting..................

farrukh.

Mr.Tinkertrain · 12-03-2007, 09:00

@ farrukh mobiles,

Reading flash id... 0x90 - 0090, chip unidentified this error shows that the flash chip of the handset can not be read properly. There are two main reasons for that:
1. The flash memory chip is damaged or doesn't communicate with the processor. In this case the phone needs hardware repair.
Connection between the chip and the PCB may be improved by the hot air.
2. Testpoint procedure was not performed properly -- just to make sure please, repeat the tp procedure.

Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

11-06-2007, 21:28	#1 (permalink)
bbmad No Life Poster Join Date: Jul 2004 Age: 45 Posts: 747 Member: 71874 Status: Offline Thanks Meter: 34	Motorola V3x Criticial Error 00 Hi My customer has tried to unlock the Motorola V3x himself and has messed it up. The handset is displaying: critical error 00 How can i restore this handset? I have tried using prepare mode but smartclip can't find the phone. Thanks Majid www.mobilekrazy.com

12-02-2007, 17:43	#9 (permalink)
farrukh mobiles Freak Poster Join Date: Nov 2005 Location: Gaming Zone Age: 43 Posts: 262 Member: 202298 Status: Offline Thanks Meter: 35	Problem not solved..... after that... why ????? I am facing same problem about critical error .... when i insert battery it show.... Critical Error... On the other hand. when i connect phone to smart clip for repair PDS.. it's show...this log... SmartMoto 2.46 S-Card: 8xxxxxxxx Smart-Clip dongle, v 1.52, assigned Smart-Clip: 9xxxxxxxx Europe, initializing... OK Clip serial: 9xxxxxxxx, version: 3.25, initializing... OK Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found Switching to flash mode... OK Reading phone boot version... 3.00 Reading flash id... 0x90 - 0090, chip unidentified Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,W 490,W510,Z3 Hardware IMEI: 5200FEF23D9E6F4 IMEI OTP status: locked Error: "Repair PDS" unavailable due to incomplete chip identification .................................................. ............ plz plz solve my problem and inform about correct solution.. waiting.................. farrukh.

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11-07-2007, 01:47	#2 (permalink)
Lhick No Life Poster Join Date: Aug 2006 Location: InsideOut Posts: 5,657 Member: 333359 Status: Offline Thanks Meter: 91	Use TP, do Repair PDS then Fullflash.

11-07-2007, 08:16	#4 (permalink)
bbmad No Life Poster Join Date: Jul 2004 Age: 45 Posts: 747 Member: 71874 Status: Offline Thanks Meter: 34	Thanks i will use testpoint and repair the phone. To add more information to the first post; the customer used Motounlock and the log is detailed below: Establish connection to handset Switch handset to TCMD interface Switch handset to FLASH interface FLASH Interface established ok Read handset bootcore version Bootcore version on handset: 0682 Sending RAMDLD to handset RAMDLD started ok in handset Read flash backup from handset Finded jump address: 10003B8C Save flash backup Power down handset Establish connection to handset FLASH Interface established ok Read handset bootcore version Bootcore version on handset: 0682 Sending RAMDLD to handset RAMDLD started ok in handset Set handset to blank mode Power down handset Establish connection to handset FLASH Interface established ok Read handset bootcore version Bootcore version on handset: 0310 Sending RAMDLD to handset RAMDLD started ok in handset Try to load backup file Write flash to handset Power down handset Set Blank Mode completed ok Establish connection to handset FLASH Interface established ok Bootcore version on handset: 0310 Sending RAMDLD to handset RAMDLD started ok in handset Started unlocking sequence Power down handset Unlocking sequence completed ok Establish connection to handset Error: 2020003 Error: 2020003 Error: 2020003 Error: 2020003 Error: 2020003 Thanks Majid www.mobilekrazy.com

11-07-2007, 09:22	#5 (permalink)
raezak No Life Poster Join Date: Apr 2006 Location: Badong's Junkshop Posts: 2,749 Member: 260632 Status: Offline Thanks Meter: 639	use prepare phone then repair pds then make full flash br

11-10-2007, 19:19	#6 (permalink)
bbmad No Life Poster Join Date: Jul 2004 Age: 45 Posts: 747 Member: 71874 Status: Offline Thanks Meter: 34	I have successfully resurrected the handset but now there is no signal. When you first turn the handset on the network shows for a few minutes and then disappears. How can i rectify this problem? Thanks Majid www.mobilekrazy.com

11-12-2007, 10:02	#7 (permalink)
Mr.Tinkertrain No Life Poster Join Date: Feb 2006 Posts: 11,638 Member: 229997 Status: Offline Thanks Meter: 636	@ bbmad, Check band settings, make sure that the handset support your network. You can try to update band settings using using SmartMoto. Also, one of possible reasons could be faulty antenna, make sure that it connected properly. Best Regards Smart-clip team www.smart-clip.com www.scoutdongle.com www.GsmServer.com www.boot-loader.com www.smart-unlocker.com

11-12-2007, 20:57	#8 (permalink)
bbmad No Life Poster Join Date: Jul 2004 Age: 45 Posts: 747 Member: 71874 Status: Offline Thanks Meter: 34	Thanks for the reply. I have tried to update the band setting but this made no difference. I am currently inspecting possible hardware fault. Thanks Majid www.mobilekrazy.com

12-03-2007, 09:00	#10 (permalink)
Mr.Tinkertrain No Life Poster Join Date: Feb 2006 Posts: 11,638 Member: 229997 Status: Offline Thanks Meter: 636	@ farrukh mobiles, Reading flash id... 0x90 - 0090, chip unidentified this error shows that the flash chip of the handset can not be read properly. There are two main reasons for that: 1. The flash memory chip is damaged or doesn't communicate with the processor. In this case the phone needs hardware repair. Connection between the chip and the PCB may be improved by the hot air. 2. Testpoint procedure was not performed properly -- just to make sure please, repeat the tp procedure. Best Regards Smart-clip team www.smart-clip.com www.scoutdongle.com www.GsmServer.com www.boot-loader.com www.smart-unlocker.com