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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip

 
 
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Old 05-13-2005, 02:41   #1 (permalink)
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i cant retur my backup at phone


i make a backup of my v400p.i flasht the phone whit generic v400p superfile.
wen i try to return my backup to myu phone sayme these:

Clip serial: xxxxxxxxxx, version: 2.11, initializing... OK
Searching for phone... found Motorola Phone (V400), getting test interface... OK
Reading info OK
Switching to flash mode... OK [S Flash Neptune LTE]
Reading flash id... clip communication failed
Clip serial: xxxxxxxxxx, version: 2.11, initializing... OK
Searching for phone... no phone found
Searching for phone... found Motorola Phone (V400), getting test interface... OK
Reading info OK
Switching to flash mode... OK [S Flash Neptune LTE]
Reading flash id... clip communication failed


what can i do?
 
Old 05-13-2005, 10:00   #2 (permalink)
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It could be a cable, LPT port settings, or even phone itself. It is hard to say what is the reason for the communication failure.


BR
Smart-clip team
www.smart-clip.com
www.GsmServer.com
 
Old 05-13-2005, 17:52   #3 (permalink)
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i try whit dif cables and same.

Clip serial: xxxx, version: 2.11, initializing... OK
Searching for phone... found Motorola Phone (V400), getting test interface... OK
Reading info OK
Switching to flash mode... OK [S Flash Neptune LTE]
Reading flash id... clip communication failed
Clip serial:xx, version: 2.11, initializing... OK
Searching for phone... no phone found
Searching for phone... found Motorola Phone (V400), getting test interface... OK
Reading info OK
Switching to flash mode... OK [S Flash Neptune LTE]
Reading flash id... clip communication failed
Boot prepare... clip communication failed
Checking clip... clip communication failed
Clip serial: xxxxx, version: 2.11, initializing... OK
Searching for phone... no phone found
Searching for phone... found Motorola Phone (V400), getting test interface... OK
Reading info OK
Switching to flash mode... OK [S Flash Neptune LTE]
Reading flash id... clip communication failed

that flash have my phone now.i try to put the operator original backuped

V400
IMEI xxxxxxxxxxxxxxxx
User code 1234
Security code 000000
Operation band 850/1900 Mhz
Firmware R3621_G_0B.90.34R_01
Flex version GS9400P21CINNA17C - 1.0.6.8.A.AH.0.9.8.0
Language pack 0003
US English, Canadian French, American Spanish, Brazilian Portuguese

i can ulock flash etc.only restore backup no
 
Old 05-14-2005, 08:38   #4 (permalink)
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any idea how fix my trouble?
 
Old 05-14-2005, 09:26   #5 (permalink)
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Try to do this operation with different phone. Just to check if the problem is in the handset.

BR
Smart-clip team
www.smart-clip.com
www.GsmServer.com
 
Old 05-17-2005, 10:24   #6 (permalink)
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Use RSDLite and flash your phone into a V600
 
 

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