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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 08-07-2008, 17:58   #1 (permalink)
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SC Team, please add solution for 0085/00CA error


It's the first time i face this problem....I have W490 phone to unlock, but unlock fail in the first time, now phone only shows boot mode.

here's the log when i try to unlock again :
SmartMoto 3.15
S-Card: 116******xx Smart-Clip dongle, v 2.09, assigned Smart-Clip: 481****** Europe, initializing... OK
Clip serial: 481******x, version: 4.08, initializing... OK
Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... C.50
Sending boot... OK
Erasing flash memory OK
Sending firmware 2%
clip communication failed
Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... C.50
Sending boot... OK
Erasing flash memory OK
Sending firmware 2%
clip communication fail

Then i try to flash it with scout but i aways get 0085/00CA error on the screen(try flash with RSD but the same)

I think it's a software problem, not hardware...please add solution for this problem in next update SC Team.

PS : I've unlocked many W490,W510 phones without any problem, so TP cable is good, battery or power supply for SClip no problem

Last edited by trieubk; 08-07-2008 at 18:05.
 
Old 08-08-2008, 01:12   #2 (permalink)
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here's the log when flashing with scout :

SCout 1.10. Flashing phone "S Flash Neptune LTE2 - R452G_G_08.24.02R" with firmware "D:\SmartClip\P2K_Flashfile\W490_R452G_G_08.24.02R _DRM0113_LP0003_GSVPEMBATMB03NA0D2_1FF[T-Mobile locked].pcf"...
Preparing firmware image...
Loading RAM downloader for bootloader...
Error jumping to RAM downloader
Flash failed
 
Old 08-08-2008, 09:31   #3 (permalink)
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Quote:
Originally Posted by trieubk View Post
please add solution for this problem in next update SC Team.
The solution is already released. Please check out the latest update of SmartMoto.
Quote:
3. Improved Prepare cycle for the models W510/W490. From now on, the handsets with an error 0085/00CA are supported.

Please repeat the Prepare procedure once again.
Quote:
Originally Posted by trieubk View Post
clip communication fail
What power supply do you use with your Clip?



Best Regards
GSMServer team



 
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Old 08-08-2008, 09:54   #4 (permalink)
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I've tried many times but i still got the same error "Sending firmware 2%
clip communication fail".

I use DC power supply.
 
Old 08-08-2008, 10:58   #5 (permalink)
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What output does it have?
Also, is your firewall and antivirus disabled?





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GSMServer team



 
Old 08-08-2008, 11:28   #6 (permalink)
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Tested with DC 9,10,11 & 12V, but the same error "Sending firmware 2%
clip communication fail", exactly this error nothing else.
I had also problems when unocking before, but the phone will come to life again when flashing with scout, so this one is very strange.
 
Old 08-08-2008, 12:33   #7 (permalink)
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What current your power adapter supplies?


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GSMServer team



 
Old 08-08-2008, 12:43   #8 (permalink)
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Current of DC power supply : 2000mA Max.
 
Old 08-08-2008, 12:46   #9 (permalink)
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If the process always gets stuck at the same point 2%, then possibly that the flash chip has a hardware damage.

Also, do you use LPT cable or Smart Adaptor?


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GSMServer team



 
Old 08-08-2008, 12:54   #10 (permalink)
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I use LPT cable, why flash chip is damaged after unlocking process fail? I think it's not my fault, because i've unlocked a lot of phone like that.
 
Old 08-08-2008, 13:00   #11 (permalink)
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Is your LPT set to EPP mode in BIOS? Firewall and Antivirus are disabled?



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Old 08-09-2008, 02:56   #12 (permalink)
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Thanks for your help, but I've already changed a new one for my customer, so dead one will be repaired later. I hope you will find a new solution and help me again
 
 

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