GSM-Forum - @Scard team, errors

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- Smart-Clip (https://forum.gsmhosting.com/vbb/f268/)

- - @Scard team, errors (https://forum.gsmhosting.com/vbb/f268/scard-team-errors-365363/)

@Scard team, errors

I got this errors when trying to unlock this models. I used a good 1000mA power supply. Phone was succesfully unlocked. I just want to know what that error is. And is this fixed on the new version?

Heres the log of two models.

SmartMoto 2.12
S-Card: xxxxx Smart-Clip dongle, v 1.09, assigned Smart-Clip: xxxxx Europe, initializing... OK
Clip serial: xxxxxxxxx, version: 3.09, initializing... OK
Searching for phone... found Motorola Phone (L7), getting test interface... OK
Model L7
Firmware R4513_G_08.B7.DAR_RB
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... 8.D0
Sending boot... OK
Performing backup to temporary file
Stored temporary backup to C:\Program Files\GsmServer\SmartMoto\temporary backup\bkp_F909C94880BA7F9E.bk_
Backup OK
Erasing flash memory error 80
Searching for phone... no phone found
Searching for phone... found Motorola Phone (L7), getting test interface... OK
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... 8.D0
Sending boot... OK
Erasing flash memory OK
Sending firmware OK
Searching for phone... found S Blank Neptune LTE2
Switching to flash mode... OK
Reading phone boot version... 3.00
Reading flash id... Intel - 28F256L18B
Reading flash id/2... none, OK
Phone group: V235,V360,V360v,V3i,V3r,L7,L7v,K1
Hardware IMEI: 35801100xxxxx
Security area saved to "PDS for S Blank Neptune LTE2 358011xxxxx.mbk"
Performing restore from temparary backup file C:\Program Files\GsmServer\SmartMoto\temporary backup\bkp_F909C94880BA7F9E.bk_
Restore OK
Unlocking phone... OK
Turning phone off... OK

Also this:

SmartMoto 2.12
Searching for phone... found Motorola Phone (V235), getting test interface... OK
Model V235
Firmware R3512_G_0A.30.6CR_B
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... 8.E0
Sending boot... OK
Performing backup to temporary file
Stored temporary backup to C:\Program Files\GsmServer\SmartMoto\temporary backup\bkp_F9199C6158051B18.bk_
Backup OK
Erasing flash memory error 80
Searching for phone... found Motorola Phone (V235), getting test interface... OK
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... 8.E0
Sending boot... OK
Erasing flash memory OK
Sending firmware OK
Searching for phone... found S Blank Neptune LTE2
Switching to flash mode... OK
Reading phone boot version... 3.00
Reading flash id... Intel - 28F256L18B
Reading flash id/2... none, OK
Phone group: V235,V360,V360v,V3i,V3r,L7,L7v,K1
Hardware IMEI: 35940800xxxxxx
Security area saved to "PDS for S Blank Neptune LTE2 35940800xxxxxx.mbk"
Performing restore from temparary backup file C:\Program Files\GsmServer\SmartMoto\temporary backup\bkp_F9199C6158051B18.bk_
Restore OK
Unlocking phone... OK
Turning phone off... OK

br, ren

@ ren77,

Try to install SmartMoto 2.13 and try again.

Best Regards
Smart-clip team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

This time, using another pc, power adapter, box and scard. Still the same error and im just curious what is this all about. Its holds my breath while waiting for it to finish, wondering it might kill the phone..

SmartMoto 2.17
S-Card: xxxxxxx Smart-Clip dongle, v 1.13, assigned Smart-Clip: xxxxxx Europe, initializing... OK
Searching for phone... found Motorola Phone (L2), getting test interface... OK
Model L2
Firmware R3517_G_0A.63.12R
Switching to flash mode... OK [S Flash Neptune LTE]
Reading phone boot version... 8.D0
Sending boot... OK
Performing backup to temporary file
Stored temporary backup to C:\Program Files\GsmServer\SmartMoto\temporary backup\bkp_F72409080CC09EA1.bk_
Backup OK
Erasing flash memory error 80
Searching for phone... found Motorola Phone (L2), getting test interface... OK
Switching to flash mode... OK [S Flash Neptune LTE]
Reading phone boot version... 8.D0
Sending boot... OK
Erasing flash memory OK
Sending firmware OK
Searching for phone... found S Blank Neptune LTE
Switching to flash mode... OK
Reading phone boot version... 2.00
Reading flash id... Intel - 28F256L18B
Phone group: A630,E1,E37x,E39x,E55x,L6,U6,V3,V190,V330,V53x,V54 x,V55x,V62x,V635,V80
Hardware IMEI: 3532xxxxxx
Security area saved to "PDS for S Blank Neptune LTE 3532xxxxx.mbk"
Performing restore from temparary backup file C:\Program Files\GsmServer\SmartMoto\temporary backup\bkp_F72409080CC09EA1.bk_
Restore OK
Unlocking phone... OK
Turning phone off... OK

@ ren77,

There is no problem with SmartMoto. The thing is that you did not perform the PREPARE cycle properly.
As your log file shows Prepare procedure wasn't made properly.

When procedure

Quote:

# At this time popup window appears at SmartMoto interface. Please follow the instructions provided therein

* Disconnect cable from the phone;
* Remove and insert phone’s battery;
* Press "Power on" key on the phone. Phone's LCD remains blank;
* Connect cable to the phone;
* Press OK in SmartMoto.

was made, SmartMoto should detect boot version 2.00\3.00.

And as your log file shows

Quote:

Searching for phone... found Motorola Phone (L2), getting test interface... OK
Switching to flash mode... OK [S Flash Neptune LTE]
Reading phone boot version... 8.D0

Best Regards
Smart-clip team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

I did follow the procedure's indicated/pop-ups. Only those models i posted have problem. I already tried v3r, v3t etc.. no error like that exist. And one thing, the phone was successfully unlocked.

br,
ren

@ ren77,

This error Erasing flash memory error 80 appears, because the phone was connected in boot mode (Switching to flash mode... OK [S Flash Neptune LTE).

Best Regards
Smart-clip team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

@Mr. Tinkertrain,

Does that mean that its still erasing while the phone is switched from boot mode to flash mode? Does back up process performed succesfully?

Here:

Performing backup to temporary file
Stored temporary backup to C:\Program Files\GsmServer\SmartMoto\temporary backup\bkp_F72409080CC09EA1.bk_
Backup OK
Erasing flash memory error 80

Here: LCD displays critical error on this. Then pop up window tells to remove/insert battery and press power on phone. And every thing goes on, no more errors.

br,
ren

@ ren77,

The thing is the you have connected the phone in boot\flash mode. If you connect powered on phone, no error will appear.

Best Regards
Smart-clip team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

@ Mr. Tinkertrain

Phone was powered on when connected. Look here:

SmartMoto 2.17
S-Card: xxxxxxx Smart-Clip dongle, v 1.13, assigned Smart-Clip: xxxxxx Europe, initializing... OK
-----this part phone is powered on to be able to connect----

Searching for phone... found Motorola Phone (L2), getting test interface... OK
Model L2
Firmware R3517_G_0A.63.12R [COLOR="Red"]
Switching to flash mode... OK [S Flash Neptune LTE]
Reading phone boot version... 8.D0
Sending boot... OK
Performing backup to temporary file
Stored temporary backup to C:\Program Files\GsmServer\SmartMoto\temporary backup\bkp_F72409080CC09EA1.bk_
Backup OK <----- performing back up
Erasing flash memory error 80 <----- error here and phone lcd displays crititical error and smartmoto pops up window to remove/insert battery and press power on phone.
Searching for phone... found Motorola Phone (L2), getting test interface... OK
Switching to flash mode... OK [S Flash Neptune LTE]
Reading phone boot version... 8.D0
Sending boot... OK
Erasing flash memory OK
Sending firmware OK
Searching for phone... found S Blank Neptune LTE
Switching to flash mode... OK
Reading phone boot version... 2.00
Reading flash id... Intel - 28F256L18B
Phone group: A630,E1,E37x,E39x,E55x,L6,U6,V3,V190,V330,V53x,V54 x,V55x,V62x,V635,V80
Hardware IMEI: 3532xxxxxx
Security area saved to "PDS for S Blank Neptune LTE 3532xxxxx.mbk"
Performing restore from temparary backup file C:\Program Files\GsmServer\SmartMoto\temporary backup\bkp_F72409080CC09EA1.bk_
Restore OK
Unlocking phone... OK
Turning phone off... OK

Note that from the first part that the phone is powered on and connected to clip up to that error, no human interference is done. That means i did not disconnect nor power on the phone. I followed the procedure thoroughly.

br,
ren

In manual for NON-TP unlock such message can be found:

Quote:

NOTE:
If there was any mistakes made during unlock process, and the handset is in "MEM_MAP Blank" mode, then "Prepare" process has to be repeated and the handset has to be flashed with reflash or full_flash file.
At the stage 11, handset screen might display a "Critical error" message. Please, don’t be worried and strictly follow the instructions of SmartMoto.

Quote:

11. The prepare cycle starts. SmartMoto creates a Temporary Backup File* from the handset firmware.

For some models, SmartMoto will popup the following instruction to be performed:

* Remove phone’s battery;
* Insert battery back;
* Press power ON;
* Press ok in SmartMoto;
* The prepare cycle will continue.

Also, please tell us what power adapter you are using.

Best Regards
Smart-clip team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

Please ,help,SmartMoto 2.17
S-Card:XXXXXXXXXXXX Smart-clip dongle blanc,v0.00

B.R

Did you update the dongle?

S-Card registration/update procedure
Launch S-Card update client. Please be aware that S-Card registration/update procedure requires a stable Internet connection during the whole process.

Select interface language and press "Next";
Connect S-Card dongle to PC USB port, press "Next";
Wizard should detect the dongle;
Connect Smart-Clip to PC via LPT port and press "Connect Clip";
Wizard should detect the Clip and proceed to the registration/update process. Press "Next";
S-Card registered/updated. Press "Finish".

Best Regards
GSMServer team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com