v3 blank screen after flash - GSM-Forum

intouchce · 04-12-2006, 14:11

Hi guys,

I tried removing a RSA on a v3 v8.26 with my smart clip and moto software, somthing went wrong and the handset was dead. It kept saying blank neptune ?

I have repaired the PDS and flashed R374_G_0E[1].40.79R_lp0034_full_flash.smf onto the handset. Now it turns on but had a blank screen. it makes all the noises and the external screen displays things(although there is no back lights working).

Please help I have a very upset customer and it is only fair i fix the problem.

I appreciate your help

cheers

intouchce

Mr.Tinkertrain · 04-12-2006, 14:42

Hello intouchce,

At www.boot-loader.com there are new flash files for Motorola V3 RAZR cell phone.

R374_G_0E.42.07R_A
R374_G_0E.42.08R_A
R374_G_0E.42.0CR

Those files could be used as a solution for the handsets with nonworking internal display after flashing with 9CR version of flash file.

Best Regards
Smart-clip team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

sebla · 04-12-2006, 15:28

Try to resoldering were put test point...

BCcommunication · 04-12-2006, 17:04

flash with pst flasher 100000% ok

***Gsm Lab*** · 04-14-2006, 20:46

repair PDS ok all is ok now write the full flash file

i have downoad the full flash file and write all is done

but now problem is phone LCD is not comeing and the phone back lcd is

showing ????

***Gsm Lab*** · 04-14-2006, 20:47

i have full flash my phone R374_G_0E[1].42.0CR_lp0031_full_flash.

now lcd is showing

thank's

regard

Gsm Lab

Kashif Khan · 04-14-2006, 22:07

R374_G_0E.42.0CR
yes it file can solve display problem.
BR
Kashif Khan

aarons6 · 04-15-2006, 07:56

this happend to me today, it HAS to be a new bug in smart-moto program..
i have unlocked over 1000 v3s with NOT ONE issue...

today i took a v3, straight out of the t-mobile box. connected it to smart-clip and ran smart-moto.. i searched and it found the phone just fine..
i went to the unlock tab and chose v3 8.26 and remove rsa..

it did its thing and said the phone was ready to unlock.. so i pushed the unlock button on smart-clip..
it did its thing and the phone switched on and the green light lit up.

now i powered off the phone, inserted the sim card, powered back on the phone and nothing happened.. the phone was completely dead..

tried new battery, checked sim card, checked everything and the new v3 is dead...

i took the v3, pushed power + * and # to get it into boot mode..

went to repair, and repaired the phone and full flashed it with the same firmware that came on the phone from the box..

the phone then powered on and returned to normal..

if it was a customers phone with stuff on it and i have to flash it and they loose the stuff they get mad. please check into this.

GSM_Support · 04-15-2006, 10:20

@aarons6

It just makes me wonder: if it was a brand new handset as you say

Quote:

straight out of the t-mobile box

so, how come it had a customer stuff on it already? Sounds a little strange..

Secondly. Just recently unlocked one of them (V3, boot 8.26) without any trouble.

I suggest all went wrong due to the low charged phone's battery...

Best Regards
GSMServer team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

longd.com · 04-15-2006, 16:55

I fully charged the battery and got the problem while unlocking... only the last step, the phone dead. screen said error, i can't re-unlock it or anything, lcd is blank, only keypad light on, did everything that still not working, finally is re-flash it, then work, but firmware not same as before, can smart-clip team help? where can I d/l the firmware or flash file?

thx!

Ryuken · 04-15-2006, 18:55

Quote:

Originally Posted by longd.com

I fully charged the battery and got the problem while unlocking... only the last step, the phone dead. screen said error, i can't re-unlock it or anything, lcd is blank, only keypad light on, did everything that still not working, finally is re-flash it, then work, but firmware not same as before, can smart-clip team help? where can I d/l the firmware or flash file?

thx!

this is the flashfile i used in reviving dead V3 or blinking keypads "DOWNLOAD HERE" file is around 27mb

you may use RPS for much stable supply so you will not think that you might get a "low charged" battery.

br
Ryuken

aarons6 · 04-15-2006, 23:33

Quote:

Originally Posted by GSM_Support

@aarons6

It just makes me wonder: if it was a brand new handset as you say

so, how come it had a customer stuff on it already? Sounds a little strange..

Secondly. Just recently unlocked one of them (V3, boot 8.26) without any trouble.

I suggest all went wrong due to the low charged phone's battery...

Best Regards
GSMServer team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

no im saying if it was a customers phone that had stuff one it and it does this then it would be a bigger problem..

it could have been a battery issue except i keep a fully charged battery for unlocking..

i do this because most of the time my customers bring in dead phones.
they also want it unlocked now, so i just have a battery for ever phone.

i have unlocked alot of these phones without too many issues, but since the last update im seeing more people saying that the phone fails to restart durring the RSA removal and now i have had this first hand.

tmobile did just come out with a new firmware.. its it has _A after the numbers. perhaps it has something to do with that?

this is a new problem.

longd.com · 04-17-2006, 17:56

Quote:

Originally Posted by Ryuken

this is the flashfile i used in reviving dead V3 or blinking keypads "DOWNLOAD HERE" file is around 27mb

you may use RPS for much stable supply so you will not think that you might get a "low charged" battery.

br
Ryuken

is it unbranch version? does it support chinese?

04-12-2006, 14:11	#1 (permalink)
intouchce Freak Poster Join Date: Jan 2005 Location: www.themobilephonesite.com Age: 44 Posts: 200 Member: 105154 Status: Offline Thanks Meter: 2	v3 blank screen after flash Hi guys, I tried removing a RSA on a v3 v8.26 with my smart clip and moto software, somthing went wrong and the handset was dead. It kept saying blank neptune ? I have repaired the PDS and flashed R374_G_0E[1].40.79R_lp0034_full_flash.smf onto the handset. Now it turns on but had a blank screen. it makes all the noises and the external screen displays things(although there is no back lights working). Please help I have a very upset customer and it is only fair i fix the problem. I appreciate your help cheers intouchce

04-12-2006, 15:28	#3 (permalink)
sebla Junior Member Join Date: Jul 2001 Location: Italy Age: 60 Posts: 37 Member: 5105 Status: Offline Thanks Meter: 0	v3x lno lcd Try to resoldering were put test point...

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
5210 Blank Screen after flash	mobileanalyser	Nokia Legacy Phones ( DCT-1 ,2 ,3 ,L )	24	09-22-2006 16:49
s300 blank screen after flash	shachash	Trident/AGERE Platform	4	05-09-2004 12:33
Blank screen after flash...	113mtm	Motorola P2k	1	01-21-2004 21:57
T100 blank screen after flash	SVH	Sony Ericsson	2	09-21-2003 23:15
t100 blank screen after flash	Moosani	VLSI, Conexant, Skyworks and Old Models	1	04-11-2003 20:30

04-12-2006, 14:42	#2 (permalink)
Mr.Tinkertrain No Life Poster Join Date: Feb 2006 Posts: 11,638 Member: 229997 Status: Offline Thanks Meter: 636	Hello intouchce, At www.boot-loader.com there are new flash files for Motorola V3 RAZR cell phone. R374_G_0E.42.07R_A R374_G_0E.42.08R_A R374_G_0E.42.0CR Those files could be used as a solution for the handsets with nonworking internal display after flashing with 9CR version of flash file. Best Regards Smart-clip team www.smart-clip.com www.GsmServer.com www.boot-loader.com www.smart-unlocker.com

04-12-2006, 17:04	#4 (permalink)
BCcommunication No Life Poster Join Date: Aug 2004 Location: Pakistan < Karachi Age: 41 Posts: 1,000 Member: 76456 Status: Offline Sonork: 100.1678368 Thanks Meter: 60	flash with pst flasher 100000% ok

04-14-2006, 20:46	#5 (permalink)
*Gsm Lab* Super Moderator Join Date: Feb 2005 Location: United Arab Emirates , Dubai Age: 38 Posts: 4,249 Member: 113928 Status: Offline Sonork: 100.111866 Thanks Meter: 1,838	repair PDS ok all is ok now write the full flash file i have downoad the full flash file and write all is done but now problem is phone LCD is not comeing and the phone back lcd is showing ????

04-14-2006, 20:47	#6 (permalink)
*Gsm Lab* Super Moderator Join Date: Feb 2005 Location: United Arab Emirates , Dubai Age: 38 Posts: 4,249 Member: 113928 Status: Offline Sonork: 100.111866 Thanks Meter: 1,838	i have full flash my phone R374_G_0E[1].42.0CR_lp0031_full_flash. now lcd is showing thank's regard Gsm Lab

04-14-2006, 22:07	#7 (permalink)
Kashif Khan No Life Poster Join Date: Oct 2004 Location: Holland China Brazil Age: 43 Posts: 3,815 Member: 88016 Status: Offline Thanks Meter: 320	R374_G_0E.42.0CR yes it file can solve display problem. BR Kashif Khan

04-15-2006, 07:56	#8 (permalink)
aarons6 No Life Poster Join Date: Jan 2004 Posts: 949 Member: 48048 Status: Offline Thanks Meter: 7	this happend to me today, it HAS to be a new bug in smart-moto program.. i have unlocked over 1000 v3s with NOT ONE issue... today i took a v3, straight out of the t-mobile box. connected it to smart-clip and ran smart-moto.. i searched and it found the phone just fine.. i went to the unlock tab and chose v3 8.26 and remove rsa.. it did its thing and said the phone was ready to unlock.. so i pushed the unlock button on smart-clip.. it did its thing and the phone switched on and the green light lit up. now i powered off the phone, inserted the sim card, powered back on the phone and nothing happened.. the phone was completely dead.. tried new battery, checked sim card, checked everything and the new v3 is dead... i took the v3, pushed power + * and # to get it into boot mode.. went to repair, and repaired the phone and full flashed it with the same firmware that came on the phone from the box.. the phone then powered on and returned to normal.. if it was a customers phone with stuff on it and i have to flash it and they loose the stuff they get mad. please check into this.

04-15-2006, 16:55	#10 (permalink)
longd.com Insane Poster Join Date: Mar 2005 Posts: 74 Member: 121860 Status: Offline Thanks Meter: 0	I fully charged the battery and got the problem while unlocking... only the last step, the phone dead. screen said error, i can't re-unlock it or anything, lcd is blank, only keypad light on, did everything that still not working, finally is re-flash it, then work, but firmware not same as before, can smart-clip team help? where can I d/l the firmware or flash file? thx!